Jobs at Dentsu Creative

Leads day-to-day operations, planning, delivery, and reporting for two major sports hospitality and events client accounts. Manages campaigns, ticketing programs, activation workstreams, client relationships, supplier coordination, stakeholder communications, and junior team guidance. Ensures projects are delivered efficiently, on schedule, and to high standards while maintaining strong client experiences and operational consistency.

Maintain and troubleshoot Jenkins deployment pipelines, apply AWS infrastructure changes with Terraform, monitor systems using CloudWatch and Grafana, and support stable development, staging, and production environments. The role also involves updating infrastructure documentation, diagrams, and runbooks while collaborating with technical and non-technical teams.

Independently manages CXM campaigns from requirements gathering and planning through development, testing, production, and quality control. Coordinates clients, internal teams, and external partners while managing priorities, timelines, risks, and dependencies. Optimizes campaign processes through data and testing, applies quality assurance and change management practices, communicates proactively with stakeholders, and coaches junior colleagues.

Conceptualize and execute creative ideas across consumer experience channels through copy, narratives, scripts, storyboards, annotations, and treatments. Present ideas internally and to clients, ensure brand consistency, contribute to pitches, improve creative briefs and review processes, identify client opportunities, mentor junior team members, and collaborate with Art Directors under Creative Director guidance.

Supports enterprise platform implementation, system integrations, data workflows, automation, ERP initiatives, cloud data and reporting platforms across Sub-Saharan Africa. Builds API and workflow integrations, performs SQL-based transformations and reconciliation, troubleshoots platform issues, and supports testing, releases and production operations. Works with stakeholders and vendors to translate requirements into technical solutions, maintains documentation and governance practices, and explores approved enterprise applications of AI, LLMs, copilots and agents.

Design and build scalable, cloud-native backend services and data platforms on Azure, productionise AI/ML solutions, develop high-performance APIs, ensure resilient architectures, mentor engineers, and collaborate with global product and AI teams to deliver enterprise-scale marketing and data products.

Supports month-end close, P&L and balance sheet finalization, financial reporting, reconciliations, budgeting, forecasting, controls, audits, compliance, and KPI reporting. The role manages SAP BPC submissions, supports specialist finance activities, maintains SOPs, tests J-SOX controls, identifies process improvements, and leads automation initiatives while collaborating with stakeholders across regions.

Leads Salesforce architecture across complex client engagements, translating business requirements into secure, scalable solutions. Oversees development, integrations, CI/CD, testing, deployment, reviews, governance, estimates, and technical delivery. Provides presales support, advises clients on platform strategy, and mentors Architects, Technical Leads, and Developers. Also supports capability planning, recruitment, succession planning, technical standards, project handovers, and adoption of new Salesforce technologies.

Manage digital media operations for global clients, including process optimization, automation, data governance, taxonomy, quality control, platform configuration, documentation, KPI monitoring, and issue resolution. Collaborate with global and local teams to align media workflows with reporting and insights objectives, develop playbooks, support process adoption, and maintain platform health across multiple markets.

Manage B2B marketing lifecycle operations, including lead capture, nurturing, segmentation, scoring, MQL/SQL handoffs, campaigns, landing pages, forms, and email programs. Maintain Pardot and Salesforce synchronization, data quality, attribution, reporting, and lead routing. Troubleshoot marketing automation and CRM issues, monitor funnel performance, improve conversion rates, and translate marketing and sales requirements into operational workflows.

Lead the Reporting Hub to design scalable reports and data structures. Build and maintain Databricks pipelines and Power BI dashboards, run UAT and data QA, supervise reporting analysts, and coordinate global reports while reconciling local market nuances and feedback.

Lead accounting, reporting, and month-end close processes; prepare financial statements; maintain reconciliations and statutory compliance; implement internal controls and DOA; manage cash flow, treasury and banking relationships; coordinate internal and external audits; identify financial risks and enforce segregation of duties to prevent fraud.

Manage data science and machine learning initiatives using Python, advanced analytics, statistical methods, and large datasets. Develop models for pricing, forecasting, segmentation, experimentation, and business optimization. Translate complex analyses into clear recommendations, lead methodological research, and communicate effectively with stakeholders. Balance hands-on technical delivery with strategic business impact while managing ambiguous problems and stakeholder expectations.

Oversee accounting and finance activities for assigned entities, including month-end close, journal entries, accruals, bank reconciliations, fixed assets, intercompany recharges, GST returns, balance sheet schedules, and BPC submissions. Maintain audit-compliant documentation, support internal and external audits, resolve reporting issues, collaborate with finance stakeholders, and contribute to process improvements while supporting junior team members.

Implements, plans, negotiates, and buys traditional media campaigns across TV, radio, out-of-home, and print. Manages media schedules, bookings, reporting, billing, audience insights, post-campaign analysis, and competitive reviews. Builds relationships with clients, media partners, suppliers, and internal specialists while presenting recommendations and supporting effective campaign delivery.

Lead digital media campaign measurement, performance reporting, dashboard development, and data management. Build reporting infrastructure, maintain media-platform data connectors, monitor data quality, and automate reporting workflows. Conduct or support incrementality testing, statistical modeling, and causal analysis to evaluate media effectiveness. Translate complex findings into clear business recommendations for clients and internal teams while collaborating with data engineering, agency, and client stakeholders.

Design, build, maintain, and optimize Adobe Workfront Fusion automations, integrations, and enterprise workflows. Translate business requirements into technical solutions, troubleshoot integration issues, implement error handling and monitoring, document solutions, and support continuous workflow improvements. The role requires hands-on development with APIs, scripting, data formats, webhooks, middleware, and ETL processes while collaborating with architects, consultants, and stakeholders.

The SVP, Unified Investment will architect and lead integrated media investment strategies across multiple channels, drive client growth, and inspire high-performing teams, integrating emerging technologies and data analysis for performance enhancement.

Configure, administer, and optimize enterprise Adobe Workfront environments. Design workflows, request queues, custom forms, approval processes, governance frameworks, reports, and dashboards. Improve resource management and operational efficiency, troubleshoot platform issues, support integrations with Adobe and third-party systems, and translate business needs into scalable solutions. Partner with stakeholders and technical teams to drive platform adoption, process improvement, and enterprise work-management transformation.

Lead complex, multi-workstream programs from strategy through delivery. Build and guide cross-functional teams, manage budgets and forecasts, establish governance, track benefits, mitigate risks, coordinate dependencies, and influence senior stakeholders. The role focuses on delivering digital and web-related transformation programs while ensuring alignment with business objectives, strong communication, accountability, and measurable outcomes.