Marketing Communication Manager (B2B SaaS)

Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.

We are looking for a Marketing Communications Manager to own our demand generation activities including organic social presence, brand awareness, and partner marketing management. You’ll plan and execute our organic social strategy on all relevant channels, drive thought leadership and PR with journalists and industry media, and manage partner co-marketing planning and activities (webinars, case studies, events, marketplace listings). This is a hands-on role in a B2B SaaS company, working closely with Product Marketing, Demand Gen, Content, Sales, and Customer Success.

What will you do at MMDSmart?

Own organic social & community:

• Build the editorial calendar, publish, and engage daily across LinkedIn, X/Twitter, Reddit, Quora, Instagram, TikTok, and Facebook.
• Develop and manage executive and employee advocacy programs; coach leaders on tone, cadence, and POV.
• Moderate communities and forums; escalate product insights and customer feedback.

Lead thought leadership & PR:

• Create and pitch story angles, bylines, quotes, and speaker submissions to journalists and event organizers.
• Create case studies, attain customer reviews
• Maintain media and analyst lists, relationships and manage briefings.
• Coordinate award submissions, analyst mentions, and contributed articles with Product Marketing.

Drive partner marketing:

• Plan and execute co-marketing campaigns with strategic partners: joint webinars, sponsorship at events, blogs, newsletters, and case studies.
• Manage marketplace listings and collateral.

• 5+ years in B2B SaaS marketing communications (mix of organic social, PR/media relations, and partner marketing).
• Fluent English with outstanding writing, editing, and storytelling skills; comfort ghostwriting for executives and reviewing content.
• Proven hands-on experience managing company pages and communities on LinkedIn, X/Twitter, Reddit, Quora, TikTok, Facebook.
• Demonstrated success placing earned media (press, podcasts, industry blogs) and managing journalist relationships.
• Experience planning and executing partner co-marketing (webinars, case studies, blog swaps, newsletters).
• Strong project management, editorial calendaring, and stakeholder coordination across sales, product, and leadership.
• GenAI and analytics proficiency 
• CRM knowledge
• Familiarity with SEO/GEO  basics and link-earning via PR/content.
• Bachelor’s degree in Marketing, Communications, Journalism, or related field (or equivalent experience).
  

• Experience in CPaaS/communications, contact center, or adjacent enterprise software
• Basic graphic design skills

Why do talents choose and stay at MMDSmart?

Embrace the opportunity to work in a company that cares about:

Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*.

Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.

Your Development: Benefit from free educational events & courses, and English classes with native speakers.

Your Career: Focus on your professional development in a supportive environment.

Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.

Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!

Equal-Opportunity Employment

We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.