Market Development Specialist

Posted Yesterday
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Plano, TX, USA
In-Office
Entry level
Beauty • Food • Pharmaceutical • Chemical
The Role
Generates and qualifies sales leads through outbound prospecting and inbound customer request management. Builds customer relationships, researches markets and competitor activity, identifies product opportunities, maintains accurate business intelligence in Microsoft Dynamics, and supports sales teams and cross-divisional projects. Requires strong communication, organization, problem-solving, multitasking, and adaptability, along with the ability to understand product formulations and end-use applications.
Summary Generated by Built In
 

Barentz is a leading global life science and specialty performance ingredients distributor. We source branded specialty ingredients from leading manufacturers worldwide and our ingredient experts provide value-added technical support which includes pre-mixing, blending, ingredient formulation, and ingredient testing from our state-of-the-art, customized formulation centers and application laboratories.

Established in 1953, Barentz has operations in more than 70 countries with a strong presence in Europe and North America and a rapidly growing network in Latin America and Asia-Pacific. With a turnover of $2.5 billion, the company employs over 2,600 people worldwide and serves more than 25,000 customers. For more information, visit: www.barentz.com.

About this role

What will you do? 

The Market Development Specialist role works within our Market Acceleration Group to identify and qualify potential customers and prospects.  This position plays an important role in the overall Barentz sales process.

 You will work with our Director of M.A.G. to identify and gather information about end-user markets. Duties include outbound prospect calling and lead generation, inbound customer request management, BRM tool utilization, market research and opportunity identification & cross divisional support and special projects.  

Critical results

  • Outbound Prospect Calling and Lead Generation:
    • Conduct proactive outbound calls to prospects, with the primary goal of generating leads for both outside and inside sales teams.
    • Engage prospects in meaningful conversations to understand their needs, challenges, and potential opportunities for collaboration.
    • Effectively communicate the value proposition of Barentz's products and services to prospects, aiming to establish interest and initiate further engagement.
  • Inbound Customer Requests Management:
    • Professionally handle inbound customer requests via email.
    • Efficiently process and facilitate customer requests, ensuring timely resolution and customer satisfaction.
    • Act as a liaison between customers and internal teams to address inquiries, provide solutions, and escalate issues when necessary.
  • Customer Relationship Building:
    • Engage with customers to understand their businesses, needs, and challenges.
    • Proactively build and maintain strong relationships with customers to identify opportunities for product support and expansion

Responsibilities

  • Market Research and Opportunity Identification:
    • Conduct thorough research on customer businesses to identify potential product opportunities.
    • Analyze market trends and competitor activities to identify areas for product development and enhancement.
    • Collaborate with internal teams to propose and develop tailored solutions that meet customer needs and drive business growth.
  • BRM (Microsoft Dynamics) Mastery for Business Intelligence:
    • Become proficient in utilizing the Business Relationship Management (BRM) tool, specifically Microsoft Dynamics, to input vital business information and intelligence.
    • Ensure accuracy and completeness of data in the BRM system to provide the sales team with actionable insights and information necessary to convert leads into potential sales.
  • Cross-Divisional Support and Special Projects:
    • Provide support to all divisions within the company, leveraging expertise to contribute to cross-functional initiatives.
    • Participate in special projects as assigned, demonstrating adaptability and willingness to take on diverse responsibilities.

 About You

Education / Experience

  • High school diploma or higher
  • Previous experience in outbound sales, lead generation, or market development preferred

Skills

  • Ability to quickly comprehend and understand formulation and end-use applications of individual products
  • Strong communication, interpersonal, and problem-solving skills.
  • Proven ability to multitask, prioritize tasks, and work effectively in a dynamic environment.
  • Proficiency in MS Office suite and CRM software.
  • Flexibility to adapt to changing priorities and business needs.

Why Barentz?

Barentz is a fast-growing organization with an open culture and short lines of communication. We offer you the freedom and opportunity to collaborate with colleagues in a team oriented culture. Barentz is looking for employees who are creative, independent, and energetic and like to take on challenges. You like to work in a dynamic and rapidly changing environment, which requires a high degree of flexibility.

  • Competitive benefits package 
  • 401K with matching 
  • An inspiring multinational company in a fast-growing and innovative business

Interested?

Looking for an exciting position? Then join us. We’re investing in our future, starting by adding talented people (like you) to our rapidly expanding team. Please apply using our apply button below. 

 Barentz North America, LLC is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.  All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national or ethnic origin, disability, veteran status, an offence for which a pardon has been granted, or any other protected class.

Skills Required

  • High school diploma or higher
  • Previous experience in outbound sales, lead generation, or market development
  • Ability to understand product formulations and end-use applications
  • Strong communication, interpersonal, and problem-solving skills
  • Ability to multitask, prioritize tasks, and work effectively in a dynamic environment
  • Proficiency in Microsoft Office and CRM software
  • Flexibility to adapt to changing priorities and business needs
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The Company
227 Employees
Year Founded: 1953

What We Do

Barentz North America is a distributor of life-science ingredients and specialty chemicals, supplying manufacturers across human and animal nutrition, personal care, pharmaceuticals, CASE and plastics, household care, industrial and institutional cleaning, and specialty intermediates. It partners with global manufacturers and provides technical expertise, sourcing, logistics, and tailored ingredient solutions to customers making products ranging from cosmetics and coatings to foods, medicines, plastics, and electronics.

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