At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together!
What We Do…
We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.
We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.
And today, we’re the world’s leading open hotel commerce platform, supporting 50,000 hotels in 150+ countries - with over 130 million reservations processed by SiteMinder’s technology every year.
About the Sales Development Representative role...
The Sales Development Representative role is responsible for selling SiteMinder’s products to customers and completing business development activities in an effort to acquire new customers.
This is a junior or entry-level role that gives you the opportunity to launch your career in the fast-growing hospitality technology sales space.
What you’ll do…
Customer acquisition – Provide information in order to educate and inform new prospects about SiteMinder’s products and services.
Client contact – Source opportunities via outbound and inbound cold calling activities.
Handling all incoming product inquiries, referrals and leads in a timely and effective manner.
Maintain regular contact with prospective clients and new accounts.
Sales target attainment – Consistently achieve sales KPIs and targets, finalising all sales in a timely manner.
CRM (Salesforce.com) maintenance – Maintain accurate records of your business development activities on SiteMinder's CRM system.
Client feedback – Provide client feedback on products to the Product Team so that products can be reviewed in line with the feedback.
What you have…
Confidence, professionalism, motivation and eagerness to succeed.
Driven and tenacious approach to hitting all sales activity goals.
Basic knowledge of how to achieve sales targets and manage business development activities.
Strong verbal and written communication skills including professional telephone demeanor.
Strong aptitude to learn the SiteMinder sales process and implement sales training.
Uses time efficiently in order to meet personal and team goals and work collaboratively with other members of the team.
Our Perks & Benefits…
- Equity packages for you to be a part of the SiteMinder journey
- Hybrid working model (in-office & from home)
- Mental health and well-being initiatives
- Generous parental (including secondary) leave policy
- Paid birthday, study and volunteering leave every year
- Sponsored social clubs, team events, and celebrations
- Employee Resource Groups (ERG) to help you connect and get involved
- Investment in your personal growth offering training for your advancement
Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
Skills Required
- Basic knowledge of how to achieve sales targets and manage business development activities
- Strong verbal and written communication skills
- Confidence, professionalism, motivation, and eagerness to succeed
What We Do
SiteMinder’s innovative online platform offers hotels and accommodation providers a comprehensive range of products and solutions to manage and streamline the distribution of their rooms across a wide selection of direct and indirect channels, take bookings from guests and communicate with guests. The global company, headquartered in Sydney with offices in Bangalore, Bangkok, Barcelona, Berlin, Dallas, Galway, London and Manila, generates more than 100 million reservations worth over US$35 billion in revenue for hotels each year. SiteMinder was voted Best Channel Manager, Best Booking Engine, & Best Ecommerce Platform by Hotel Tech Report in 2023.
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