Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.
Role Summary
The Business Analyst (BA) acts as a key link between business objectives and technology delivery within a consulting environment. The role focuses on understanding business needs, translating them into clear and actionable requirements, and ensuring delivered solutions provide measurable business value while meeting quality, regulatory, and operational standards.
Working across the full Software Development Lifecycle (SDLC), the BA is effective in Agile/Scrum and hybrid delivery models, collaborating closely with clients, Product Owners, and delivery teams. As a trusted advisor, the BA challenges assumptions, supports decision-making, and ensures alignment between business intent and technical solutions.
What You’ll Do
- Elicit, analyse, and document business, functional, and non-functional requirements
- Facilitate stakeholder workshops and working sessions to define objectives and success criteria
- Translate business needs into user stories, epics, acceptance criteria, and functional specifications
- Own end-to-end requirements management, including traceability through delivery, testing, and sign-off
- Analyse current-state (AS-IS) and define future-state (TO-BE) business processes
- Support solution design by clarifying requirements and validating alignment with business needs
- Collaborate with Product Owners and delivery teams in Agile/Scrum ceremonies
- Support testing and UAT through clear acceptance criteria, requirement clarification, and defect triage
What We’re Looking For
- University education and degree (preferable business or IT related), and strong academic record
- Minimum of 5-8 years of experience in a Client-facing consulting experience and ability to work in fast-paced environments
- Experience in Financial Services industry (Banking and Insurance)
- Strong analytical, requirements elicitation, and problem-solving skills
- Excellent communication and stakeholder engagement capabilities
- Experience working across SDLC and Agile delivery environments
- Familiarity with tools such as Jira, Confluence, or Azure DevOps
- Excellent written and verbal skills in English
- Client-facing consulting experience and ability to work in fast-paced environments
Why Join CAPCO
- Work on engaging projects with some of the largest banks/insurance in the world, on projects that will transform the financial services industry
- Work in a collaborative, flat, and entrepreneurial consulting culture
- Access continuous learning, training, and industry certifications
- Be part of a team shaping the future of digital financial services
- Help shape the future of digital transformation across FS & Energy
We offer:
- A work culture focused on innovation and creating lasting value for our clients and employees
- Ongoing learning opportunities to help you acquire new skills or deepen existing expertise in our financial services offerings
- A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
- An agile, diverse, entrepreneurial, inclusive, meritocratic culture
#LI-KO1
#LI-Hybrid
Skills Required
- Minimum of 5-8 years of experience in a similar role
- Minimum of 5-8 years of experience in a client facing position
- University education and degree, preferably business or IT related
- Experience working in the scrum environment
- Experience in requirements management and/or process modeling
What the Team is Saying
Capco Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Wellbeing resources are extensive, featuring a global platform with a Mental Health Hub, EAP-style support, coaching, financial-wellness content, and regional wellbeing events. These offerings position health and lifestyle support as a core part of the employee experience.
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Parental & Family Support — Family-friendly design includes enhanced maternity, adoption, and shared parental leave along with paid leave for pregnancy loss, fertility treatment, menopause, and bereavement. U.S. Return-to-Work materials highlight flexibility and structured support for caregiving needs.
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Inclusive Benefits Coverage — Recognition on the Human Rights Campaign Corporate Equality Index signals LGBTQ+ inclusive policies and benefits in the U.S. context. This reflects intentional coverage for diverse families and life stages.
Capco Insights
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
