Jobs at SiteMinder

As an Account Executive at SiteMinder, you'll acquire clients, meet sales targets, present proposals, manage partnerships, and provide feedback to the product team, supported by training and coaching.

The Senior Sales Executive will handle client acquisition, achieve sales targets, negotiate contracts, and maintain CRM records while providing client feedback and managing partnerships in the hotel industry.

Provide frontline technical support (phone, email, chat) to global SiteMinder customers, log and manage cases in Salesforce, troubleshoot browser/connectivity issues, escalate appropriately, participate in product testing and training, and contribute to process improvements to meet SLAs and KPIs.

The Business Development Executive is responsible for acquiring new clients and upselling current customers while achieving sales targets and maintaining client relationships. They will handle the full sales cycle from outreach to closing deals and manage records in the CRM.

Lead end-to-end recruitment across AMERS and LATAM, primarily for GTM teams. Develop and execute sourcing and headhunting strategies, qualify candidates against role and culture, partner with hiring managers, maintain ATS metrics and reporting, provide excellent candidate experience, and collaborate with the global TA team.

The Strategic Business Development Manager will drive new business by acquiring enterprise accounts in the hospitality sector, manage complex sales cycles, and collaborate with internal teams to deliver tailored solutions.

Engage existing SiteMinder customers to consultatively upsell Dynamic Revenue Plus (DR+). Conduct data-driven demos, diagnose revenue management pain points, manage full upsell sales cycle, achieve revenue targets, maintain CRM (Salesforce) records, and collaborate with sales, customer success, and marketing to ensure smooth activation and GTM alignment.

Sell SiteMinder solutions to small and medium hotel owners by building relationships, upselling, and meeting sales targets. Prepare and present proposals, keep CRM records for smooth handoffs to onboarding, collaborate with team members, and relay client feedback to Product. Training, coaching, and mentorship provided.

Lead design, build, integrate, and optimise customer engagement platforms (Intercom, Salesforce Service Cloud, etc.). Deliver platform customisations, integrations, workflow automation, AI-enabled use cases (RAG, agent assist), CTI/voice solutions, and operational support. Provide technical leadership across architecture, vendor selection, implementation, and mentoring.

Provide back-office configuration and support for SiteMinder products: manage customer configurations and billing enquiries, troubleshoot authentication and authorization, document and escalate complex issues, maintain CRM case records, collaborate with Support/Billing/Onboarding/Sales, meet SLA/KPI targets, and participate in a 24/7 rotating support roster across regions.

The Senior Sales Executive is responsible for client acquisition, achieving sales targets, preparing proposals, maintaining CRM records, and providing client feedback while working with local industry partners.

Lead execution of global organic social media strategies for SiteMinder and Little Hotelier. Create social-first content, manage social calendars and community engagement, handle messaging and escalations, localise content, collaborate with influencers and cross-functional teams, produce monthly KPI reports, and drive social upskilling across the organisation.

As a Market Performance Specialist, you will advise customers, enhance revenue, optimize products, and meet performance KPIs in a results-focused environment.

As an Account Executive at SiteMinder, you'll acquire clients, achieve sales targets, present proposals, maintain CRM, and gather client feedback.

Lead full sales cycle to acquire and upsell hotel customers for SiteMinder's SaaS products. Meet KPIs, prepare proposals, negotiate contracts, maintain CRM records, relay client feedback to Product, collaborate with partners and attend occasional client meetings and events.

The Senior Sales Executive at SiteMinder is responsible for acquiring new clients, achieving sales targets, maintaining CRM records, and providing client feedback, all while supporting hotel owners with innovative solutions.

Sell SiteMinder's hotel commerce platform to accommodation owners, managing full sales cycle from outreach to close. Achieve sales KPIs, prepare quotes and proposals, maintain CRM records, gather client feedback for product, and engage partners and events. Occasional travel to client locations.

Design and implement high-quality, scalable frontend features using Vue.js and TypeScript; collaborate in cross-functional agile teams; lead technical design through release; maintain CI/CD pipelines, testing, and frontend tooling; integrate with REST/GraphQL APIs and uphold UX and design system standards.

The Business Development Executive will focus on new client acquisition and managing the full sales cycle to meet targets in the LATAM region.

The Senior Talent Acquisition Consultant manages the entire recruitment process, develops sourcing strategies, partners with hiring managers, and ensures a positive candidate experience across AMERS and LATAM regions.