Jobs at SiteMinder

Design, develop, and maintain scalable Java-based applications. Collaborate within distributed agile teams, conduct code reviews, mentor junior developers, support production systems through on-call rotations, and contribute to releases, infrastructure as code, testing, CI/CD, and engineering improvements.

Leads high-priority, cross-functional strategic initiatives from planning through execution. Partners with the COO and senior stakeholders to structure ambiguous problems, manage complex programs, coordinate workstreams, analyze operational and commercial data, track risks and dependencies, and ensure new processes and systems are launch-ready. The role requires influencing teams without formal authority, maintaining project governance, communicating executive updates, and delivering initiatives across customer success, product, engineering, finance, legal, partnerships, and revenue operations.

Build and productionise end-to-end ML solutions: feature engineering, model training, validation, deployment, and monitoring. Collaborate with engineers and product teams to integrate predictive, recommendation, and optimisation models, implement scalable Databricks/PySpark pipelines, run A/B and causal experiments, and apply MLOps, model governance, and explainability techniques.

Provides back-office technical and product configuration support for SiteMinder customers and internal teams worldwide. Responsibilities include contract administration, product updates, CRM case management, troubleshooting, documentation, SLA and KPI performance, issue escalation, process improvement, and new-hire training. The role requires accurate work in a high-volume environment, collaboration across teams, and participation in a rotating 24/7 schedule supporting multiple regions.

Leads regional revenue operations by aligning go-to-market teams, developing revenue strategies, analyzing performance data, tracking KPIs, supporting forecasting, optimizing sales and marketing technology, and providing market insights. Partners with regional sales leaders and cross-functional teams to improve sales processes, operational efficiency, and sustainable revenue growth.

Provides frontline technical support to global hotel customers through phone, email, and chat. Diagnoses configuration, browser, and connectivity issues; resolves or escalates cases within SLAs and KPIs; records interactions in Salesforce; tests product compatibility; communicates technical information clearly; and contributes to product feedback and support-process improvements. Requires fluent English and Spanish, strong troubleshooting and customer-service skills, schedule flexibility, and availability for hybrid office work at least three days weekly.

Sells SiteMinder products and acquires new customers through cold calling, lead follow-up, proposals, contract negotiation, and business development. The role manages prospective and newly acquired accounts until handoff to onboarding or account management, maintains CRM records, coordinates client meetings and demos, and provides product feedback. It is remote from Bali and requires fluent Indonesian and English communication.

Lead and scale a Market Performance team to optimise hotel distribution, pricing and channel mix. Drive pipeline management, performance reporting, cross-functional collaboration, and training to improve bookings, profitable revenue and customer retention while meeting KPIs.

Design, develop, and maintain Zuora Billing and CPQ solutions, workflows, reports, automations, and integrations with Salesforce, Workday, and internal systems. Build customizations using Zuora APIs and ZOQL, support billing operations, manage sandboxes, resolve incidents, document solutions, and provide technical guidance. Evaluate Zuora AI capabilities and MCP Server automation opportunities while collaborating with engineering and business teams.

The SaaS Sales Executive will acquire clients, achieve sales targets, prepare proposals, maintain CRM records, and provide client feedback, while receiving training and support.

As a Sales Executive, you'll drive sales, connect with small and medium-sized hoteliers, and showcase how SiteMinder's tech can boost their business.

Drive new business growth across the DACH region by prospecting, qualifying, and closing full-cycle SaaS/hospitality deals. Manage pipeline, hit sales KPIs, deliver consultative presentations, own CRM data, negotiate contracts, collaborate cross-functionally, and represent SiteMinder at industry events with occasional client travel.

Engage existing SiteMinder customers to upsell DR+ through consultative, data-driven demos and full sales-cycle management. Use hotel revenue management expertise to demonstrate ROI, meet upsell targets, maintain CRM records, and collaborate with Sales, Customer Success, and Marketing.

Sell SiteMinder's hotel commerce SaaS to hotel owners across Africa and the UK. Generate new business and upsells, meet sales KPIs, prepare proposals and quotes, negotiate contracts, maintain CRM records, and relay client feedback to Product. Receive onboarding, training, and sales coaching.

The Senior Sales Executive will manage client acquisition, achieve sales targets, conduct presentations, maintain CRM records, and work with local industry groups while promoting SiteMinder's products.

The Senior Sales Executive role involves client acquisition, achieving sales targets, presenting proposals, maintaining CRM records, and providing feedback on products while managing partnerships.

The Sales Executive will acquire new clients, achieve sales targets, negotiate contracts, maintain CRM records, and provide client feedback to improve products.

The Business Development Executive will acquire clients, achieve sales targets, maintain CRM records, and provide client feedback for improvements.

As a Sales Executive, you will acquire clients, achieve sales targets, negotiate contracts, maintain CRM records, and provide feedback to the product team, all while receiving comprehensive training and support.

The Business Development Executive will focus on client acquisition, managing the sales cycle, achieving sales KPIs, maintaining CRM records, and engaging with partners to promote products.