As the Marcom Executive, you will be responsible for performing the following tasks to the highest standards:
Be familiar with hotel product knowledge and related activities.
Assist Assistant MarCom Manager to manage hotel’s social media content and responses, thinks of new ideas such as contests, weekly posts to keep up all social media platforms of the hotel.
Develop visual content and support in developing social media (Facebook, Instagram…) strategies. Keep tracks, follow up and record social media activities for reports and review purposes.
Understand, follow and implement digital marketing strategies.
Support in creating and managing all marketing materials and collateral in line with brand direction. Keep track of all collaterals; suggest ideas for hotel collaterals and check on implementation process.
Maintain and ensure that the hotel homepage, official social media platforms’ information is accurate and updated promptly.
Real-time monitoring of guest comments on various network platforms and replying promptly.
Manage communications spending and work with vendors and agencies to create and/or localize communications and marketing activities and develop supporting assets.
Assist in implementation of PR and initiatives related to the brand.
Collaborate with cross-functional teams and external agencies to ensure consistent brand messaging and communication.
Assists with internal photoshoot or any events which required.
Coordinate and implement communication plans for hotel activities and promotions (sales, catering, etc.) with all operating departments of the hotel.
Carry out any other reasonable duties and responsibilities as assigned.
The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
A Marcom Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Hospitality: We are passionate about delivering exceptional Guest experiences.
Integrity: We do the right thing all the time.
Leadership: We are leaders in our industry and in our communities.
Teamwork: We are team players in everything we do.
Ownership: We are owners of our actions and decisions.
Now: We operate with a sense of urgency and discipline.
Bachelor’s/College degree in Marketing, Mass Communications, Media or related field.
- Minimum 2 years work experience as a Marcom Executive.
Fluent in spoken and written Vietnamese and English to meet business needs.
Proficient in the use of all Microsoft Office software.
Organized, detail-oriented and good administrative skill.
Strong time management skills and able to complete multiple tasks.
Able to be resourceful, creative and maintain flexibility.
Skills Required
- Bachelor's or college degree in Marketing, Mass Communications, Media, or a related field
- Minimum 2 years of experience as a Marcom Executive
- Fluent spoken and written Vietnamese and English
- Proficiency in Microsoft Office software
- Organized, detail-oriented, and administratively skilled
- Strong time management skills and ability to complete multiple tasks
- Resourceful, creative, and flexible
Hilton Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
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Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
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Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 22 world-class brands comprising nearly 7,300 properties and more than 1.1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 165 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.
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