Cox Enterprises

Manheim Mobile Inspections Supervisor, Queens, NY & Long Island

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New York, NY, USA

Hybrid

68K-103K Annually

Automotive • Cloud • Greentech • Information Technology • Other • Software • Cybersecurity

Building a better future for this generation and the next.

The Role

The Manheim Mobile Inspections Supervisor is responsible for the effective leadership and supervision of a team of Mobile Inspectors in a specified geographic territory. The Supervisor's primary focus is to ensure inspection quality and drive operational efficiency while maintaining a culture of excellence and accountability.
Primary Duties & Key Responsibilities

Manage the workflow of a team of Mobile Inspectors by monitoring the scheduling tool and dispatching inspection requests.
Ensure inspector adherence to established inspection processes, including the documentation of all required disclosures and photos within the inspection application.
Monitor inspection quality through digital and in-person inspection audits, as well as arbitration reviews; Provide coaching and discipline as necessary.
Build and maintain a strong working relationship with internal and external partners.
Coordinate with leaders and boundary partners, including the Sales, Auction, Upside, and Remote Dealer Services teams, to ensure client expectations are met.
Optimize productivity through effective scheduling, route planning, and monitoring response times.
Provide quality service and interact with automotive dealer and commercial clients to resolve issues and concerns.
Recruit, hire, onboard, and provide ongoing support to employees.
Provide or coordinate all skill-based and inspection-focused training for team members (Inspection app, Salesforce, eLearning, field training, etc.).
Conduct vehicle inspections as needed.
Review work volumes and continuously monitor staffing levels.
Clearly communicate responsibilities and expectations; Review team performance against KPIs and LDM metrics; Develop and execute strategies for improvement with guidance from Mobile Inspections Manager.
Coach, develop, and empower team members, and create a cohesive team environment.
Procure, distribute, and track company equipment.
Visibly demonstrate a commitment to safety by following all safety and health procedures. Model proper safety behaviors and monitor the team's adherence to them.
Conduct regular performance reviews for all direct reports in coordination with the Mobile Inspection Manager.
Effectively lead team members by setting an example in behavior, championing Cox values, and ensuring that all employees are treated with respect.
Enforce all company policies and procedures related to employee and customer conduct.
Perform other duties as assigned.

Required Experience & Specialized Knowledge and Skills

High School Diploma/GED and 5+ years relevant experience in related field.
One year experience in leading teams preferred.
Ability to work in a high performance, fast-paced team environment.
Experience with Manheim/Manheim Express inspections preferred.
Previous body shop, mechanical, or estimating experience preferred.
Displays a general understanding of frame and body repairs and mechanical knowledge.
Technical and computer proficiency preferred
Proven change leader
Demonstrated business acumen and analytical skills
Self-motivated and can motivate others.
Excellent organizational skills, customer-focused, proactive, and team-oriented.
Effective communication (written and verbal) and interpersonal skills required.
Ability to set priorities and solve problems.
Ability to work with remote supervision, and to supervise remote employees.
Ability to adapt to and work effectively within a constantly changing environment.
Vision abilities required include close, distance and depth perception.
Ability to sit, stand or walk for prolonged periods of time. Ability to bend, stoop, squat, or kneel; ability to lift and hold at least 10lbs at waist level for an extended period; ability to lift up to 30lbs.
Exposure to moderate noise levels may be exposed to fumes and odors.
Work Conditions: Regular exposure to outside environmental conditions.
Must have a valid driver's license and a safe driving record.
Travel within the region required

USD 68,300.00 - 102,500.00 per year
Compensation:
Compensation includes a base salary of $68,300.00 - $102,500.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $20,000.00.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

What the Team is Saying

Cox Enterprises Compensation & Benefits Highlights

Healthcare Strength — Medical coverage is presented as robust, with multiple plan options, in‑network preventive care covered in full, and added programs for telehealth, mental health, and chronic conditions. Materials also highlight ongoing enhancements and vendor partnerships that broaden access and support.
Parental & Family Support — Family-building benefits are emphasized, including paid parental leave, fertility support via specialized partners, adoption assistance, lactation resources, and childcare discounts. Feedback suggests these offerings help employees navigate key life stages with practical support.
Retirement Support — Retirement programs feature a company‑matched 401(k) alongside financial coaching tools and student‑debt assistance. Feedback suggests the retirement match and savings resources are viewed as meaningful components of total compensation.

Learn more about Cox Enterprises's Compensation & Benefits →

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The Company

HQ: Atlanta, Georgia

30,000 Employees

Year Founded: 1898

What We Do

Cox Enterprises is a family-owned enterprise spanning 125+ years of innovation. Through our diverse network of businesses, our people are shaping the future with bold thinking, cutting-edge technology and an unwavering commitment to doing what’s right. Across a range of industries — including automotive, agriculture, cleantech, journalism and more — we’re building a better future for this generation and the next. Make your mark at Cox!

Why Work With Us

Founded in 1898, Cox Enterprises is a community of kind, grounded individuals who work together to drive positive change across vital industries. At Cox, employees experience meaningful work, great benefits, work-life balance and a supportive team environment, plus ample opportunities for career growth across our family of businesses.