Spectrum Jobs

Manager, Supply Chain Warehouse Operations

Spectrum

Manager, Supply Chain Warehouse Operations

Posted Yesterday

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Duluth, GA, USA

In-Office

Senior level

eCommerce • Information Technology • Internet of Things • Mobile • On-Demand • Retail • Software

The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.

The Role

Manages warehouse and field supply chain operations supporting communications and video services. Oversees employees, budgets, inventory, storage, distribution, transportation, 3PL relationships, audits, forecasting, safety, compliance, and business continuity. Leads process improvement, material disposition, and continuous availability of customer-premises equipment and supplies across potentially multiple locations.

Summary Generated by Built In

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Responsible for the efficient receipt, preparation, storage and transportation of materials to support the delivery of communications and video services to Charter Communications' customers via a physical supply chain. May be required to supervise multiple geographic locations within a given market area. Drives operational excellence through the management of people, processes and systems.
Responsibilities

Actively and consistently supports all efforts to simplify and enhance the customer experience.

Manages the assets, employees, expenses, and budgets associated with field Supply Chain operations.

Responsible for the hire, motivation, safety, performance management, and discipline of assigned staff as required.

Arranges work schedule within the department to assure full coverage during normal working hours, weekends and any special promotions or events, including overtime and temporary staff management.

Manages inventory and distribution in concert with 3PL provider(s). Plans and monitors storage, delivery and transportation of CPE and materials. Acquires and maintains supportive logistics for field use.

Communicates, implements, and sustains company policies and procedures regarding materials and CPE management, including, but not limited to, security, tracking, distribution, and internal controls compliance.

Maintains frequent communication and interaction with 3PL management and support staff to ensure and sustain a reliable flow of required materials and CPE in support of BAU, special project, and emergency business demands.

Monitors usage, forecasting, and field communications and provides input to materials and CPE forecasting to minimize backorder and excess stock situations.

Conducts and/or directs required materials audits, inventory events, etc.

Actively and consistently supports all efforts to simplify and enhance the customer experience.

Manages the assets, employees, expenses, and budgets associated with field Supply Chain operations.

Responsible for the hire, motivation, safety, performance management, and discipline of assigned staff as required.

Arranges work schedule within the department to assure full coverage during normal working hours, weekends and any special promotions or events, including overtime and temporary staff management.

Manages inventory and distribution in concert with 3PL provider(s). Plans and monitors storage, delivery and transportation of CPE and materials. Acquires and maintains supportive logistics for field use.

Communicates, implements, and sustains company policies and procedures regarding materials and CPE management, including, but not limited to, security, tracking, distribution, and internal controls compliance.

Maintains frequent communication and interaction with 3PL management and support staff to ensure and sustain a reliable flow of required materials and CPE in support of BAU, special project, and emergency business demands.

Monitors usage, forecasting, and field communications and provides input to materials and CPE forecasting to minimize backorder and excess stock situations.

Conducts and/or directs required materials audits, inventory events, etc.

Supports and executes company business continuity programs in the field and supports other departments in their execution of these initiatives.

Manages disposition of damaged, surplus, or decommissioned material.

Maintains a high standard of housekeeping, cleanliness, safety, and organized storage/placement of equipment and materials.

Identifies and implements continuous process improvement and standardization opportunities.

May perform other duties as assigned.

Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English
Ability to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
Ability to prioritize workloads
Ability to handle multiple projects and deadlines
Ability to maintain accurate records
Ability to work independently
Ability to operate Microsoft Office Suite and bar coding equipment
Knowledge of basic mathematics
Ability to analyze and interpret data
Ability to effectively present information to management
Ability to make decisions and solve problems while working under pressure
Ability to show judgment and initiative and to accomplish job duties

Required Education

Bachelor's degree in Business or related field
Valid driver's license
Forklift safety certification

Required Related Work Experience and Number of Years

Warehouse experience - 5+
Inventory or warehouse application experience - 1-3
Supervisory experience - 2+

Preferred Skills/Abilities and Knowledge

Knowledge of logistics
Knowledge of CATV parts and equipment

Working Conditions

Warehouse environment
Exposure to dust, fluctuating indoor temperatures, and periodic high noise levels
Ability to bend/squat/kneel
Ability to lift 40-60 lbs. and occasionally up to 80 lbs.

Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
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Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you'll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Skills Required

Ability to read, write, speak, and understand English
Clear professional communication with employees, customers, and suppliers
Ability to prioritize workloads and manage multiple projects and deadlines
Ability to maintain accurate records and work independently
Ability to operate Microsoft Office Suite and barcode equipment
Basic mathematics, data analysis, presentation, decision-making, and problem-solving skills
Bachelor's degree in Business or a related field
Valid driver's license
Forklift safety certification
At least 5 years of warehouse experience
1–3 years of inventory or warehouse application experience
At least 2 years of supervisory experience
Knowledge of logistics
Knowledge of CATV parts and equipment
Ability to lift 40–60 pounds and occasionally up to 80 pounds
Ability to bend, squat, and kneel in a warehouse environment
Ability to work lawfully in the United States without employment-based immigration sponsorship

What the Team is Saying

Spectrum Compensation & Benefits Highlights

Retirement Support — The retirement program includes a dollar‑for‑dollar 401(k) match up to 6% of pay and an additional 3% company contribution to a Retirement Accumulation Plan for many eligible employees. This structure can make long‑term savings notably valuable.
Healthcare Strength — Multiple national medical options (plus Kaiser in some locations) are available, and certain plans include up to $1,500 in employer‑funded health accounts alongside dental, vision, and 24/7 counseling. These elements indicate broad coverage with meaningful employer support for out‑of‑pocket costs.
Leave & Time Off Breadth — Vacation, sick and personal days, paid holidays, and increasing vacation with tenure are part of the offering. This breadth provides formal time‑off pathways across different needs.

Learn more about Spectrum's Compensation & Benefits →

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The Company

HQ: Stamford, CT

100,000 Employees

Year Founded: 1993

What We Do

At Spectrum, our Product & Technology teams build the platforms and tools that power seamless connectivity and entertainment across Internet, WiFi, Video, Mobile and Voice. Supporting more than 500 million devices, we’re transforming the next era of connected experiences with some of the fastest, most reliable and advanced services in the nation. It’s an unmatched environment for designers, architects, engineers, developers, operators and data scientists to grow their careers, solve complex challenges and collaborate to deliver exceptional customer experiences. Join us to help deliver what’s next.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.