Manager / Senior Manager, Sales Onboarding and Leadership Development

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are seeking a dynamic and experienced Senior Manager of Sales Onboarding and Leadership Development to lead and enhance our global sales onboarding programs and leadership development initiatives. This role requires a strategic leader with strong operational expertise to manage logistical coordination, oversee LMS path management, analyze ramp data, facilitate live training sessions, provide coaching, and collaborate closely with cross-functional teams across AMER, APJ, and EMEA regions.

Key Responsibilities:

• Sales Onboarding Program Management: Design, implement, and continuously improve comprehensive onboarding programs for new sales hires to accelerate productivity and engagement.
• Logistical Coordination: Manage all logistical aspects of onboarding and leadership development programs, including scheduling, resource allocation, and communication across multiple time zones.
• LMS Path Management: Oversee the learning management system (LMS) to ensure sales onboarding and leadership development content is current, accessible, and aligned with business goals. Develop and maintain learning paths tailored to different roles and regions.
• Ramp Data & Analytics: Track, analyze, and report on ramp metrics and program effectiveness to identify trends, gaps, and opportunities for improvement. Use data to inform program adjustments and leadership decisions.
• Live Session Facilitation: Lead and facilitate engaging live training sessions, workshops, and webinars for sales teams and leaders globally, ensuring content is relevant and impactful.
• Coaching & Development: Provide one-on-one and group coaching to sales leaders and new hires to support skill development, performance improvement, and leadership growth.
• Cross-Functional Collaboration: Partner with sales leadership, HR, enablement teams, and regional stakeholders to align onboarding and leadership development initiatives with global business objectives and cultural nuances.
• Global Impact: Drive consistency and scalability of programs across AMER, APJ, and EMEA, adapting strategies to meet regional needs while maintaining a unified global approach.

Strategy & Expansion:

• Develop and execute a scalable onboarding and leadership development strategy that supports rapid growth and expansion into new markets and geographies.
• Identify opportunities to standardize core program elements while allowing for regional customization to respect cultural and market differences.
• Collaborate with business leaders to forecast talent needs and align onboarding capacity and leadership development pipelines accordingly.
• Leverage technology and automation to streamline program delivery and improve learner engagement and tracking.
• Continuously assess emerging trends in sales enablement, adult learning, and leadership development to innovate and keep programs cutting-edge.
• Build a roadmap for expanding leadership development initiatives beyond sales to include cross-functional leadership growth opportunities.
• Establish metrics and KPIs to measure the success of expansion efforts and adjust strategies based on data-driven insights.

Additional Considerations for the Role:

• Ensure compliance with regional regulations and data privacy laws related to learning and development activities.
• Foster an inclusive learning environment that supports diversity and equity across all regions.
• Manage vendor relationships and partnerships that support content development, technology platforms, and training delivery.
• Champion a feedback culture by soliciting input from participants and stakeholders to continuously improve program quality.
• Balance strategic planning with hands-on execution to lead by example and inspire the team.

Qualifications:

• Bachelor’s degree in Business, Human Resources, Education, or related field; advanced degree preferred.
• 5-7+ years of experience in sales enablement, onboarding, leadership development, or related fields
• Proven experience managing LMS platforms and developing structured learning paths.
• Strong analytical skills with experience in ramp data analysis and reporting.
• Excellent facilitation and presentation skills with a track record of delivering live training sessions.
• Demonstrated coaching ability with a focus on leadership and sales performance.
• Exceptional organizational and project management skills, capable of managing complex logistics across multiple regions.
• Experience working in or supporting global teams, with knowledge of AMER, APJ, and EMEA markets.
• Strong interpersonal and collaboration skills to work effectively with diverse teams and stakeholders.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $117,400 - $216,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $140,900 - $236,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.