Director, Quality Management Systems/Validation & Compliance Lead

Posted 2 Hours Ago
Be an Early Applicant
7 Locations
In-Office or Remote
163K-272K Annually
Senior level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
We’re in relentless pursuit of breakthroughs that change patients’ lives.
The Role
Lead global R&D compliance and quality management systems (QMS), driving strategy, audits, corrective actions, documentation, validation, training, and continuous improvement to ensure cGLP/cGCP/cGMP and other regulatory adherence across sites.
Summary Generated by Built In
ROLE SUMMARY
The QMS/V&C Lead is responsible for driving GWE R&D Compliance Program and Systems across Global sites. The incumbent will oversee, manage, and assure overall adherence to the Compliance Program for GWE R&D and drive GWE's Continuous Improvement approach to service, customer and compliance assurance.
The QMS/V&C Lead supports GWE R&D by driving strategy, compliance requirements, control, quality, and continuous improvements. In the Compliance area, the Director provides strategy, management advice, ownership, and guidance to all applicable GWE R&D functions by identifying short-term and long-term strategy, daily interpretation, and application of compliance requirements for services managed by GWE R&D. In addition, the Director is responsible for assuring compliance with corporate policies for GWE R&D. Lead the design, deployment, training, and subsequent continuous improvement of applicable global functional elements of the Compliance Program. Be responsible to direct the management of compliance functions (e.g., validation, documentation, and training) in support of cGLPs, cGCPs, cGMPs as well as other non-EHS regulatory regulations. The position will work in conjunction with GWE colleagues, contractors, R&D business units, R&D research units, and vendor resources to manage initiatives and assure regulatory compliance.
ROLE RESPONSIBILITIES
The major duties and responsibilities for QMS/V&C will include but are not limited to:
  • Assures compliance for all site facility cGLP, cGCP, cGMP and other non-EHS compliance systems and activities
  • Budget responsibility for compliance functions
  • Oversees adherence to the GWE R&D document management strategy
  • Develops, manages, and reports progress to GWE R&D Leaders against the GWE Compliance Program and progress on implementation, gap closure, and strategy
  • Develops overall area program documentation and ensures documentation compliance
  • Plans, leads, and participates in management system audits, including the preparation of review report and identification of corrective actions and follow through
  • Verifies corrective action requests, monitors evaluation of responses, and determines if identified corrective action successfully resolves intent of findings/issues
  • Monitors and drives completion of quality review corrective actions
  • Engages site stakeholders including GWE colleagues, strategic partners, vendors and customers and other resources in the development of the area Compliance program
  • Ensures the consistent application of and adherence to the Compliance Program across all GWE R&D area functions
  • Ensures the GWE R&D area Compliance Program compliments existing PRD and ORD programs
  • Monitors the overall Compliance Program effectiveness and identifies and implements changes based on efficiencies/changing business needs
  • Identifies and leads area certification/registration efforts for the GWE R&D compliance
  • Facilitates GWE R&D SME team meetings in the development of short-term and long-term strategies and policies for applicable functional elements of the GWE R&D Compliance Program
  • Global contact for interpretation, maintenance, and continuous improvement of certain functional elements of the GWE R&D Compliance Program
  • Global point of contact for interpretation of all functional elements of the GWE R&D Compliance Program
  • Facilitates development of annual GWE R&D compliance related objectives and goals
  • Conducts Site Risk Management Reviews and reports on the status and recommend areas of improvement to GWE R&D leadership
  • Issues, maintains, and controls all site-level compliance system procedures and related documents
  • Provides guidance and feedback to site functional representatives regarding strategy, policy, and documentation activities
  • Facilitates the development of new approaches to solve site management system and business issues
  • Prepares comprehensive status reports and presentations for GWE R&D Site Leaders, GWE R&D Leader
  • Liaises with third party assessors in the site assessment of the department's Quality Management System
  • Ensures appropriate correspondence with all internal and external area customers on any Management system-related matters.

BASIC QUALIFICATIONS
  • Bachelor's Degree in relevant discipline and 8+ years of relevant work experience.

PREFERRED QUALIFICATIONS
  • Master's Degree in relevant discipline
  • 15 year's experience in facility management, engineering, or compliance related area of pharmaceutical business
  • First class interpersonal skills required to develop effective relationships at all levels throughout the business
  • Proven financial management and analytical skills to ensure the cost-effective provision of business services across Pfizer
  • Able to translate customer needs into action and meet needs of customer
  • Able to ensure business continuity and develop appropriate business contingencies
  • Able to create and implement strategy in own work area
  • Able to create an environment in which Pfizer core values are valued through leading by example in these values
  • Can advise and influence senior management and colleagues to ensure high performance
  • Responsible for developing and training of staff in own work area to maintain best caliber individuals

MINIMUM KNOWLEDGE:
  • Detailed understanding of Facilities Management marketplace, particularly delivery of hard and soft services
  • Proven financial management experience
  • Have track record of sustaining effective relationships with customers, and external and internal service providers
  • Proven experience of bottom line focus and able to implement in own work area to demonstrate costs savings and efficiencies
  • Track record with experience at senior level
  • Able to demonstrate a professional career and subject matter expertise within Facility Management and Quality Management Systems
  • Experience of managing multi-disciplinary teams
  • Need to demonstrate the ability to perform a highly professional role
  • Ability to develop services and implement new policies and strategies
  • Proven knowledge/prior experience implementing and managing and maintaining quality systems (e.g., ISO 9000, Malcolm Baldrige, etc.); technical records and six sigma experience a plus
  • Demonstrated thorough understanding of GLPs, GCPs and GMPs
  • High level of leadership capability and credibility, and ability to influence
  • Skilled at team facilitation to build consensus and reach decisions
  • Strong, effective, and proactive communicator particularly across global sites and customers
  • Knowledge of GWE business functions and/or pharmaceutical R&D line knowledge

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
PHYSICAL/MENTAL REQUIREMENTS
Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraints. On a daily basis, the position responsibilities may require the ability to stoop; to reach; to stand, to walk the site for extended periods of time; to push and/or pull objects weighing up to 30 pounds; to lift and carry objects weighing up to 15 pounds; to use finger dexterity to operate a computer and other office equipment and hand strength to grasp objects; to perceive the attributes of objects by touch; to hear and verbally exchange ideas and information with colleagues and others on the phone and in the office; to see clearly from less than one foot to arm's length with a good field of vision and to distinguish basic colors and shades of color. On a frequent basis, essential duties of the position may require the ability to climb stairs, to kneel and/or crouch to retrieve items.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
• Day shift with occasional after hours or weekend response required
• Periodic travel may be required in support of GWE business needs
• Respond to the site in support of business continuity, emergency response and off-shift schedules periodically
• Entry and work in laboratory spaces, GxP aseptic space, mechanical/electrical rooms, Central Utility Plant, services areas such as maintenance shops, shipping and receiving, service corridors with adherence to personal protective equipment practices and procedures as well as aseptic gowning and procedures.
Work Location Assignment: Hybrid
Last Date to Apply for Job: 7/20/2026
The annual base salary for this position ranges from $162,900.00 to $271,500.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States. This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [email protected] . This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers .
Global Operations

Skills Required

  • Bachelor's degree in relevant discipline
  • 8+ years of relevant work experience
  • Detailed understanding of Facilities Management marketplace (hard and soft services delivery)
  • Proven experience implementing, managing, and maintaining quality systems (e.g., ISO 9000, Malcolm Baldrige)
  • Demonstrated thorough understanding of GLPs, GCPs and GMPs (GxP regulatory knowledge)
  • Experience managing multi-disciplinary teams and developing/training staff
  • Proven financial management and analytical skills (budget responsibility and cost-efficiency focus)
  • Track record sustaining effective relationships with internal and external stakeholders and vendors
  • High level of leadership capability, credibility, and ability to influence senior management
  • Skilled at team facilitation to build consensus and reach decisions
  • Strong, effective, and proactive global communication skills
  • Ability to develop services, implement policies and create continuous improvement in compliance programs
  • Master's degree in relevant discipline
  • 15 years' experience in facility management, engineering, or compliance related area of pharmaceutical business
  • Six Sigma or similar continuous improvement experience (preferred)

What the Team is Saying

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Pfizer Compensation & Benefits Highlights

  • Healthcare Strength Multiple U.S. medical plan options include telehealth, comprehensive mental‑health support, fertility/family‑building benefits, transgender‑inclusive coverage, and certain Pfizer medications at no cost. A Wellbeing Wallet and wellness resources broaden the health and wellbeing offering.
  • Retirement Support A 401(k) with company matching is paired with an additional Pfizer Retirement Savings Contribution, alongside company‑paid life and disability insurance. One‑on‑one financial planning support is provided through Fidelity.
  • Leave & Time Off Breadth Paid time off spans vacation, holidays, and personal days, with additional caregiver and medical leave. U.S. parental leave commonly includes 12 weeks paid with options for additional unpaid bonding time and a return‑to‑work transition.

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The Company
HQ: New York, NY
121,990 Employees
Year Founded: 1848

What We Do

Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.

Why Work With Us

We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.

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Employees engage in a combination of remote and on-site work.

Typical time on-site: 2.5 days a week
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