Job Summary
International Flavors & Fragrances (IFF), is a global leader in the design and development of taste and scent experiences enjoyed in thousands of products sold around the world. Our European Regional HR Service Center in Budapest is currently hiring a Regional Manager who will oversee full life cycle HR support to over 10,000 employees across 40 countries in the region.
This is a great opportunity to lead a growing and evolving function with the HR organization at IFF. In this role, you will manage a team of multi-lingual HR analysts responsible for providing first point of contact support for employees as well as management of lifecycle events, from hiring through to separation. Reporting up to the Global HR Shared Services, VP, you will be responsible for KPI’s as well as coaching and development for your team.
- Oversee the daily activity in our Budapest and Asturias, Spain centers
- Ensure all relevant procedural/ legislative requirements are fulfilled while delivering a quality and cost-effective service to customers
- Partner with regional HR stakeholders, staying connected to upcoming events, sharing SSC data and responding to operational concerns
- Identify process gaps and improve work efficiencies
- Confirm teams are administering quality checks and audits to verify data accuracy
- Provide direct and timely feedback to team members
- Serve as a primary point of contact for escalations from HR Partners, COEs and other key customers
- Interview, hire and support the training of new associates
- Assess performance and provide the necessary feedback
- Coach associates relative to career and team development
- Report service center performance metrics to Human Resources and Business Leadership using relevant metrics
- Lead by example and help the team maintain its fantastic culture of collaboration, positivity and customer orientation
What You Bring to IFF
- Bachelor’s Degree in HR or related discipline required
- At least 4 years prior experience leading an HR Shared Service team consisting of full employee life cycle activity management
- Strong HR foundational knowledge
- Excellent English language skills, both verbal and written
- In addition to Contact center experience, prior experience as an HR Generalist or HRBP is desired
- Track record of driving process improvements
- Ability to develop strong, trusting relationships with Stakeholders as well as team members
- Excellent interpersonal communication skills
- Proven history of talent development
- Ability to make sound decisions in accordance with corporate policies
- Prior experience with ServiceNow and Workday is preferred
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more
IFF Family of Companies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IFF Family of Companies and has not been reviewed or approved by IFF Family of Companies.
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Fair & Transparent Compensation — Pay is considered competitive in many roles and locations, and compensation is often described as good.
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Parental & Family Support — A global minimum of 16 weeks of fully paid parental leave for all new parents is in place. This policy is positioned as a notable component of the overall package.
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Leave & Time Off Breadth — Core offerings include paid time off, sick days, holidays, and sabbatical leave. Flexible scheduling options such as compressed workweeks and hybrid/remote arrangements are available where feasible.
IFF Family of Companies Insights
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What We Do
Meet IFF: We boldly bring together science and creativity to create what the world needs. An industry leader in food, beverage, health and biosciences, we create essential solutions – from global icons to unexpected innovations and experiences. Equal parts outspoken and analytical, our international collective of thinkers working with customers to bring scents, tastes, experiences, ingredients and solutions for products people crave. With 24,000 employees across 65 countries, more than 110 manufacturing facilities, 100 R&D centers, and 33,000 customers across the world, we’re poised to make a difference on an unprecedented scale. Without our boundary-pushing passion and end-to-end expertise, the future wouldn’t be the same. Visit us at www.iff.com to learn more about how our talented people and new technology are challenging the expected, championing creators and doing more good for people and planet. Explore what sets us apart.
