Manager, Operations

Are you a team player? Are you curious to learn? Are you interested in supporting others as they grow their business? Are you interested in being part of a team that is working to transform and do things differently? If so, LPL Financial is the place for you!

 LPL Financial (Nasdaq: LPLA) was founded on the principle that the firm should work for the advisor, and not the other way around. Today, LPL is a leader* in the markets we serve, supporting more than 18,000 financial advisors, 800 institution-based investment programs and 450 independent RIA firms nationwide. We are steadfast in our commitment to the advisor-centered model and the belief that Americans deserve access to personalized guidance from a financial advisor. At LPL, independence means that advisors have the freedom they deserve to choose the business model, services, and technology resources that allow them to run their perfect practice. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors, so they can take care of their clients.

Job Overview:

As a Manager within the Client Compensation organization, you will lead a team of 10-12 people who support our Advisors and their staff through emails and phone calls. The team’s core functions include processing of commissions and fees, research, bookkeeping management, processing files from sponsors and carriers, as well as continuous improvement analysis. You will be responsible for motivating your team in a manner consistent with LPL Financials’ values. No matter the situation, your team’s duty remains the same: Providing our advisors with timely, accurate, and relevant information, when and where they need it so that in turn, they can help their clients achieve their own financial dreams. If you have an entrepreneurial spirit and a passion for coaching, facilitation, and addressing challenging interpersonal dynamics, this would be a rewarding career for you.

Responsibilities:

• Construct and maintain individualized goals that support each team member's career path.
• Prioritize one-on-one meetings and provide thorough, real-time coaching sessions.
• Mentor and coach team members to align with leadership's vision while enhancing their skills and career trajectories.
• Oversee comprehensive training and coaching plans to promote continuous knowledge sharing across team members, teams, and departments.
• Share trends and pain points with leadership and business partners to identify solutions and drive process improvements.
• Actively participate in, support, and drive departmental and firm-wide projects to foster collaboration.
• Provide strategic insight and direction for the evolution of commission payouts and processing of commissions and fees for advisors.
• Own and supervise firm-wide, multi-department projects aimed at enhancing experience workflows related to the team and department.
• Inspire and lead initiatives that enhance the advisor experience and positively impact the broader LPL organization.
• Provide resolutions for aged requests, escalated issues, and complex activities that degrade advisor experiences.
• Proactively review audit controls to ensure risk mitigation, elimination of redundant requirements, and increased transparency with audit partners.

What are we looking for?

We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and able to execute in a way that encourages creativity and continuous improvement.

Requirements:

• Series 99 required (Ability to obtain within 90 days)
• 5+ years leading and developing others
• Advanced Microsoft Power Point, Excel, and Word required

Core Competencies:

• Ability to inspire, motivate, and challenge the team to pursue opportunities for improvement.
• Lead with integrity to cultivate an environment where team members feel included, valued, and supported in their work.
• Demonstrates a strong capacity to thrive in ambiguous situations, quickly absorbing information and navigating complexities in a fast-paced, growth-focused environment.
• Openness to new ideas and acquiring new skills to retain a competitive advantage.
• Foster a culture of engagement, diversity, and inclusion within the team.
• Maintain a positive, can-do attitude; demonstrate a willingness to collaborate closely with employees, even in the details.
• Utilize principles of continuous process improvement to streamline operations and enhance organizational effectiveness.

Pay Range:

$75,700.00 - $126,100.00

Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!

Why LPL?

At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation’s leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.

We are one team on one mission. We take care of our advisors, so they can take care of their clients.

Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees. We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.

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Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.