Manager, Hotel Partner Solutions

Posted Yesterday
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Gurugram, Haryana, IND
Hybrid
Senior level
AdTech • eCommerce • Information Technology • Software • Travel • Generative AI
Helping travelers explore the world. One journey at a time.
The Role
Leads analysts and technical professionals delivering hotel partner solutions. Responsibilities include people leadership, multi-quarter project delivery, technology selection, product roadmap collaboration, operational support, resource planning, stakeholder communication, performance monitoring, and process improvement. The role also oversees hiring, team development, risk management, and product lifecycle contributions.
Summary Generated by Built In

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.


Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Introduction to the Team

Travel Partnerships and Advertising helps partners, including hotels, airlines, destination marketing organizations, and more, deliver excellent traveler and B2B experiences. We create growth for our partners and the Expedia Group marketplace through competitive supply, travel media, and affiliate solutions.

As Manager—Hotel Partner Solutions, you will lead a team of analysts and technical professionals who deliver solutions supporting hotel partners and business priorities. You will connect technology decisions to partner needs, guide multi-quarter projects, and create an environment that supports collaboration, development, and meaningful outcomes.

Key Responsibilities

In this role, you will:

  • Provide direction, coaching, feedback, and technical guidance to a team of analysts and individual contributors.
  • Establish team goals, clarify roles and accountabilities, and connect daily work to business priorities.
  • Lead delivery across multiple well-defined, multi-quarter projects.
  • Serve as a technical lead for a defined domain and select appropriate technologies for business and partner needs.
  • Partner with Product teams to develop and deliver roadmaps.
  • Oversee operational support activities, service performance, response trends, and adherence to established procedures.
  • Identify opportunities to improve technology, processes, efficiency, and productivity.
  • Plan team capacity and allocate financial, material, and technical resources responsibly.
  • Build trusted relationships with hotel partners and internal stakeholders by understanding needs and communicating practical solutions.
  • Hire, onboard, recognize, and develop team members while supporting professional growth.
  • Monitor key performance indicators, communicate team status, and surface risks, dependencies, and opportunities for simplification.
  • Contribute to product reviews, communities of practice, and the product development lifecycle from idea through launch and ongoing improvement.
Experience and Qualifications

Required

  • 5+ years of related experience with a bachelor’s degree, or 3+ years of related experience with a master’s degree.
  • 1–3 years of people leadership experience, including coaching, feedback, performance support, and workload planning.
  • Experience leading at least three multi-quarter projects as a technical lead or equivalent individual contributor.
  • Experience with multiple technology implementations and selecting technologies for specific business or partner needs.
  • Bachelor’s degree, master’s degree, or equivalent related professional experience; technical degree preferred, including Information Technology, Computer Science, Statistics, Data Science, or a related technical field.
  • Proficient communication skills and the ability to connect technical concepts with business priorities.

Preferred

  • Experience supporting hotel, hospitality, travel, or partner-facing technology solutions.
  • Experience partnering with Product teams on roadmaps and product development.
  • Experience supporting technology operations or service management.
  • Experience identifying process improvements and using metrics to evaluate outcomes.

Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.


About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.


Important notice

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.


Equal Opportunity

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

Skills Required

  • 5+ years of related experience with a bachelor's degree, or 3+ years with a master's degree
  • 1-3 years of people leadership experience, including coaching, feedback, performance support, and workload planning
  • Experience leading at least three multi-quarter projects as a technical lead or equivalent individual contributor
  • Experience with multiple technology implementations and selecting technologies for business or partner needs
  • Bachelor's degree, master's degree, or equivalent related professional experience
  • Proficient communication skills and ability to connect technical concepts with business priorities
  • Technical degree preferred, including Information Technology, Computer Science, Statistics, Data Science, or a related technical field
  • Experience supporting hotel, hospitality, travel, or partner-facing technology solutions
  • Experience partnering with Product teams on roadmaps and product development
  • Experience supporting technology operations or service management
  • Experience identifying process improvements and using metrics to evaluate outcomes

What the Team is Saying

Christos Rigas

Expedia Group Compensation & Benefits Highlights

  • Wellbeing & Lifestyle Benefits Travel discounts across company brands and wellness/travel stipends are positioned as meaningful, travel‑friendly perks. Additional wellbeing resources such as telehealth and an employee assistance program are also highlighted.
  • Healthcare Strength Medical, dental, and vision coverage are described as comprehensive in the U.S., with mental‑health tools and telehealth expanding access. These core plans are consistently presented as a foundation of the package.
  • Parental & Family Support Paid parental leave, family‑building support (fertility, adoption), and caregiving resources are emphasized across company materials. These offerings signal attention to a broad range of family needs.

Expedia Group Insights

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The Company
HQ: Seattle, WA
16,000 Employees
Year Founded: 1996

What We Do

Expedia Group, Inc. is the global travel marketplace with one purpose: to help travelers explore the world, one journey at a time. Expedia Group™ connects travelers, partners, and advertisers through its trusted brands, leading technology, and rich first-party data, delivering predictive, personalized experiences that shape the future of travel. Expedia Group’s ecosystem includes three flagship consumer brands – Expedia®, Hotels.com®, and Vrbo® – the largest B2B travel business, and a premier advertising network. Guided by an experienced and passionate global team, Expedia Group helps millions of travelers in more than 70 countries explore the world with confidence and ease.

Why Work With Us

Life at Expedia Group starts with the people and is shaped by how we work together. You’ll join a global community of curious teammates from different backgrounds, locations, and disciplines. Day to day, that means sharing ideas, taking ownership, and solving problems together.

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Expedia Group Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
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