Why Ryan?
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Competitive Compensation and Benefits
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Home Office Stipend
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Business Connectivity Reimbursement (Phone/Internet)
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Gym Membership or Equipment Reimbursement
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LinkedIn Learning Subscription
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Flexible Work Environment
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Tuition Reimbursement After One Year of Service
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Accelerated Career Path
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Award-Winning Culture & Community Outreach
To manage and develop a grant delivery team in the provision of consultancy services to Granted’ s clients across a variety of industries. To ensure the team’s efficient preparation and delivery of high-quality grant applications with the aim of securing non-dilutive funding for our clients.
Duties and responsibilities, as they align to Ryan’s Key Results
People:
- Coordinate client project delivery within the team, ensuring that resources are effectively allocated in order meet client needs, and projects are delivered successfully (high quality, on time, on budget)
- Deliver against KPIs for team performance and report on progress, identifying and managing any issues appropriately. Report on applicable commercial targets and dissemination of team targets.
- Facilitate weekly scheduled team meetings, ensuring adherence to project management tools and the maintenance of an up-to-date action list to ensure effective delivery of client projects.
- Line management of the team. Demonstrate leadership capabilities and proactively share knowledge and capability; mentor, inspire and support individuals to develop.
- Drive continual improvement in capability through development of tools and methodology and training delivery. Identify training requirements within the team.
- Undertake performance management review process for direct reports.
- Contribute to recruitment and talent planning.
- Manage resourcing in the cluster; update internal capacity planning tools on a weekly basis with progress updates, alerts and resourcing requirements.
- Be aware of and follow policies and procedures, with particular attention to standards of customer/client service, health and safety, and equality and diversity.
Client:
- Ensure the team develops and maintains positive and effective relationships with its clients, facilitating an effective two-way information flow with regular updates for clients and timely intervention on potential issues.
- Own, maintain and nurture client relationships whilst delivering on projects.
- Ensure client dissatisfaction/issues are escalated appropriately at the earliest opportunity to facilitate rapid resolution.
- Provide input into the development process based on understanding of the client’s needs.
Value:
- Assess and confirm the client's match to selected fund; ensure each of the cluster’s clients are informed as to the specific competition scope and eligibility criteria.
- Plan and execute multiple concurrent client projects, taking responsibility for more complex or ambiguous projects, delivering these on time and budget (i.e. time input)
- Ensure the cluster understands and undertakes quality assurance activities, following Standard Operating Procedures, disseminating quality control activities.
- Contribute to the company-wide improvement programme.
Education and Experience: Proven consultancy experience. Must be able to prove excellent critical thinking skills, ability to summarise complex information in a simple and clear way. An ability to research and be a quick learner is also essential.
Computer Skills: Strong knowledge in Microsoft Office, Google Document Suits .
Certificates and Licenses: None
Supervisory Responsibilities: Supervising team cluster with roles from associate consultant to senior consultant grants.
Work Environment:
- Standard indoor working environment.
- Occasional long periods of sitting while working at desk.
- Position requires regular interaction with employees and clients both in person and via e-mail and telephone.
- Independent travel requirement: 5-10%
What We Do
Ryan is a tax services firm providing tax advisory and consulting services on a multi-jurisdictional basis.
Ryan, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Dallas, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. Ryan is a seven-time recipient of the International Service Excellence Award from the Customer Service Institute of America (CSIA) for its commitment to world-class client service. Empowered by the dynamic myRyan work environment, which is widely recognized as the most innovative in the tax services industry, Ryan’s multidisciplinary team of more than 2,500 professionals and associates serves over 14,000 clients in more than 50 countries, including many of the world’s most prominent Global 5000 companies.