Business Assistant

Job Description
Join a leading bank as a Business Assistant, supporting senior stakeholders with professionalism and confidentiality.
As a Business Assistant in our dynamic banking team, you will have the opportunity to leverage your strong Executive Assistant background to manage stakeholders' diaries and everyday needs, ensuring seamless client service through effective prioritization. Your role will require flexibility and advanced assistant skills, as well as strong attention to detail and effective communication abilities. You will work collaboratively, handling multiple responsibilities, people, and timeframes, while adeptly navigating systems, policies, and procedures to support the organization's goals.
Job responsibilities

• Manages daily activities: advanced, complex diary management, high-volume email management, and professional telephone communication
• Greets clients: handles internal and external client interactions, organizes meetings and events, and collaborates with marketing teams in Europe
• Sets up meetings, conference calls, and video conferences
• Finalizes complex travel arrangements, including flights, VISAs, accommodations, and logistics, managing frequent changes and preparing itineraries
• Processes expense reimbursements, utilizes internal systems, and prepares necessary documents for client meetings
• Becomes an integral part of the business, understanding group priorities and expectations
• Assists with staff onboarding and offboarding, equipment setup, and leads ad hoc projects
• Organizes internal and client events, partnering with marketing teams
• Creates and manages Excel sheets, Word files, and PowerPoint presentations

Required qualifications, capabilities, and skills

• Assistant experience, ideally supporting mid-level Directors or above
• Advanced organizational skills, ability to meet deadlines, and demonstrate proactivity and ownership
• Assertive, with the ability to make decisions independently
• Tact and good judgment in confidential situations, with proven experience interacting with senior management
• Strong interpersonal, written, and oral communication skills
• Proficiency in Microsoft Office
• Excellent telephone etiquette and ability to manage competing priorities
• Fluent in English
• Polished, professional approach, calm demeanour, and ability to work under pressure

Preferred qualifications, capabilities, and skills

• Good knowledge of Dutch

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.