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Company Introduction
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Role Overview
The Taiwan E-commerce Business Team is responsible for building customer-facing Coupang products. We manage over 10 key applications and process millions of customer transactions daily. From the moment a customer opens the Coupang homepage to the completion of their order, we are responsible for every part of this journey, delivering an extraordinary shopping experience.
What You Will Do
• Build and manage a global, highly efficient, and professional front-end engineering team in Taiwan.
• Collaborate with relevant stakeholders and core engineers to implement key strategic projects and support business operations in Taiwan.
• Define the upgrade vision for front-end engineering services, continuously plan roadmaps, and build an efficient, scalable front-end engineering organization.
• Drive high-quality service architecture and solution design.
• Break down complex problems into simple, clear, and actionable solutions.
• Deeply troubleshoot and resolve critical system failures.
• Monitor and master core metrics in the front-end product domain, continuously driving metric optimization through product innovation.
• Collaborate with other Coupang technical teams to enhance service scalability and identify innovation opportunities.
Basic Qualifications
• 3+ years of senior management experience.
• At least 10 years of experience in Java/Mobile/Web environments designing, developing, and deploying highly available and scalable services.
• At least 3 years of experience leading engineering teams: capable of handling massive data transactions and building large-scale user-facing web applications.
• Proven track record of successfully delivering large-scale core projects.
• Passionate about creating the ultimate user experience on the web.
• Possess strategic thinking skills, excel at deep research, and continuously drive improvements in engineering quality.
• Able to independently drive projects in a fast-paced environment and maintain focus despite frequent requirement changes.
• Capable of coordinating multiple priorities and leading the delivery of large-scale services for complex business needs in a high-pressure, multi-tasking environment.
• Bachelor's degree or equivalent in Computer Science or a related field from an accredited institution.
Preferred Qualifications
Recruitment Process and Others
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Skills Required
- 3+ years of senior management experience
- 10+ years of experience designing, developing, and deploying highly available and scalable services in Java, mobile, or web environments
- 3+ years leading engineering teams
- Experience handling massive data transactions and building large-scale user-facing web applications
- Proven track record delivering large-scale core projects
- Passion for creating excellent web user experiences
- Strategic thinking and ability to drive engineering quality improvements
- Ability to independently drive projects in a fast-paced environment with changing requirements
- Ability to coordinate multiple priorities and lead delivery of large-scale services for complex business needs
- Bachelor’s degree or equivalent in Computer Science or a related field
Coupang Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coupang and has not been reviewed or approved by Coupang.
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Healthcare Strength — Benefits are described as robust, including medical, dental, vision, disability, life, mental health, and transgender healthcare. Some locations also offer on-site or virtual health screenings that enhance preventive care access.
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Retirement Support — Financial programs include a 401(k) with company matching and an employee stock purchase plan alongside performance bonuses. Feedback suggests these elements provide a structured foundation for long-term savings and wealth building.
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Leave & Time Off Breadth — Paid time off is described as generous with accrual increasing with tenure, complemented by company-paid holidays and parental leave. Flexible work arrangements in some roles further support time away when needed.
Coupang Insights
What We Do
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Why Work With Us
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact.
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