Jobs at Coupang

Lead architecture and re-platforming of core Taiwan Coupang backend systems. Drive resilience, tooling, monitoring, and testing improvements. Implement scalable, high-performance user-facing features, collaborate cross-functionally, and use data-driven iteration to improve platform reliability and user experience.

Partner with product, engineering, and business teams to build end-to-end analytical frameworks, data models, and pipelines. Produce dashboards and deep-dive analyses to monitor platform usage and performance, define and validate metrics, drive data governance, and deliver strategic recommendations. Mentor junior analysts and ensure reporting accuracy and analytical rigor across the organization.

Lead and deliver large, cross-functional technical programs for global logistics systems. Define milestones, align stakeholders, drive scalable distributed system initiatives, improve engineering productivity, and communicate priorities and status across the organization to ensure on-time delivery.

Lead sales planning and performance for designated categories: set KPIs/OKRs, perform deep-dive sales and market analyses, build executive storylines and presentations, manage and develop a team of analysts, and deliver scalable self-serve planning and tracking assets (dashboards, templates, data models).

Lead the design, modernization, and operation of large-scale enterprise identity and directory platforms. Responsibilities include engineering multi-domain Active Directory environments, integrating Entra ID and other cloud identity services, strengthening authentication and access management, improving reliability and security, resolving complex escalated issues, developing automation, and establishing architectural standards. The role partners with security, infrastructure, and platform teams to build scalable IAM capabilities across global, hybrid environments.

Manage Rocket Now’s sales agency back-office operations, including contract registration, documentation, settlements, billing reconciliation, and payment coordination. Build dashboards, track agency performance, analyze data, and propose process improvements. Support agencies and sales teams through inquiry resolution, while managing back-office staff, SOPs, onboarding, coaching, KPIs, and quality. Coordinate cross-functional projects with Sales, Finance, Onboarding, and Account Management teams.

Responsible for strategic sourcing and operational management of spend categories, vendor management, and cost optimization to support Coupang's expansion in Taiwan.

Lead and manage HR operations and policy-change projects, coordinate stakeholders, operate and calculate incentive programs, collect and analyze internal/external data, maintain reporting/dashboarding, produce presentations for leadership, and drive process improvements and ad-hoc projects to support business and organizational goals.

Own the vision, strategy, roadmap, KPIs, and lifecycle for last-mile logistics products. Translate business objectives and driver and vendor pain points into product requirements and features. Lead projects from inception through launch, define goals and success metrics, and collaborate cross-functionally to deliver improved driver capacity, operational efficiency, delivery experiences, and business outcomes.

Manage and grow Coupang's affiliate publisher partners in Taiwan, driving revenue, retention, and API-based integrations. Provide technical consulting on Search & Recommendation APIs, optimize programmatic monetization, collaborate with product and engineering, analyze performance using dashboards/SQL, and develop account strategies to scale partner success.

This role involves managing financial operations including payments, general ledger, tax compliance, and financial analysis to support business decisions at Coupang.

The role involves managing financial analysis, budgeting, forecasting, and variance analysis while partnering with stakeholders for decision-making and reporting.

The Senior HRM Manager will oversee HR operations, ensure global consistency, manage core HR processes, and lead the HRM team for operational efficiency.

As a Principal in Program Management, you will drive growth initiatives, analyze data, create program roadmaps, and communicate with stakeholders to enhance customer engagement.

The Director of Employee Relations will lead a multifaceted ER organization at Coupang, developing strategies and governance, managing complex ER issues, and mentoring senior leaders.

Lead end-to-end technical programs for Coupang Pay across platform, product, and security engineering. Define strategy, prioritize initiatives, drive cross-functional execution, build tools/processes, measure tech metrics, and use data to improve scalability and engineering excellence.

Lead and improve delivery operations by owning performance metrics, driving data-driven initiatives, resolving daily operational challenges, leading multiple real-time teams, and aligning cross-functional stakeholders to improve service quality and efficiency.

Lead and deliver multiple large-scale platform programs end-to-end: define requirements, perform technical and data analysis, design platform/API solutions, drive engineering through SDLC, measure adoption and performance, and improve data quality and feedback systems through cross-team collaboration and change management.

Lead legal support for Global eCommerce: advise on cross-border B2B/B2C models, draft and negotiate commercial and logistics contracts in English and Korean, manage regulatory strategy and government interactions, develop compliance programs and SOPs, and oversee outside counsel to enable global business growth.

As a Staff Systems Engineer, you will develop scalable orchestration solutions using Kubernetes technology, ensuring reliable and automated application lifecycle management across cloud environments.