Jobs at Coupang

Lead development and maintenance of decision-making systems, build and update reports and metrics, analyze domain data to produce actionable insights, explain findings to stakeholders, prioritize metric requests, and mentor junior analysts.

Lead global vendor sourcing and supplier management: identify vendors, complete documentation, set planning and KPIs, negotiate pricing, manage assortment and deliveries, report backorders, and work cross-functionally to drive performance.

Design and build highly available, low-latency backend distributed systems and SDKs; apply AI tools to improve developer productivity; drive reliability, performance, and observability; collaborate with technical leaders and disseminate knowledge across teams.

Lead architecture and implementation of large-scale ML systems to convert raw product text and images into structured product intelligence. Build and deploy fine-tuned LLMs/VLMs and foundation models, establish MLOps/data governance and evaluation, and partner with product and downstream teams to improve item quality, scalability, and serving performance while mentoring engineers.

This role involves planning public affairs events, managing partnerships and stakeholder engagements, and ensuring compliance with public policy objectives in Taiwan.

Design and build scalable backend services for real-time distribution of orders, ensuring reliability and operational excellence in a fast-paced environment.

Lead architecture and design of scalable backend systems, align technical roadmaps with stakeholders, mentor engineers, remove technical blockers, build productivity tools, write code for high-priority initiatives, and evaluate/adopt new technologies to support a global e-commerce platform.

The Accounting Manager oversees daily accounting functions, manages the accounting team, ensures accurate financial reporting, and collaborates with global finance teams to present financial information.

The Senior Staff Machine Learning Engineer will improve Coupang's search and discovery systems using advanced algorithms, addressing bottlenecks, proposing solutions, and leading projects involving personalization and recommendations.

The Senior PR Manager at Rocket Now is responsible for enhancing brand visibility in Japan's media. Key tasks include media relations, tactical PR operations, crisis control, and cross-functional storytelling, while engaging with PR agencies and media for effective coverage.

Develop and maintain relationships with business partners, sell Rocket Now services to restaurants and merchants, generate leads, negotiate contracts, and meet sales targets to grow the B2B customer base.

Lead compliance strategy and programs for data privacy, information security, and cloud service compliance. Conduct gap analyses, drive remediation, build monitoring checklists, manage certification readiness, partner with engineering/security/legal/product teams, provide executive updates, analyze regulatory changes, and mentor a compliance team.

The Senior Supply Chain Manager will oversee S&OP processes, manage volume and capacity planning, optimize workflows, and ensure alignment across teams for effective demand and supply operations.

Lead the architectural design of Coupang's real-time streaming and AI platform, ensuring high performance and availability while integrating AI/ML models.

Coupang Pay seeks a hands-on Director of Back-End Engineering to design and implement large-scale payment systems while leading technical innovation and mentoring teams.

Design, build, and deploy end-to-end machine learning solutions for growth marketing platforms. Develop scalable model training, validation, and serving pipelines, lead experiments, present results to leadership, and mentor junior engineers to improve customer acquisition, retention, and ROAS.

Provide executive administrative support to Global Operations Technology leaders: calendar and travel management, expense processing, project coordination, event logistics, cross-team communication, and maintaining confidential records and systems to support organizational priorities.

Lead full-cycle recruiting for Taiwan expansion: partner with hiring managers, source active and passive candidates, manage candidate pipeline, design recruiting strategies, and meet hiring goals across roles including bulk and leadership hires.

Lead and manage HR operations and policy-change projects, coordinate stakeholders, operate and calculate incentive programs, collect and analyze internal/external data, maintain reporting/dashboarding, produce presentations for leadership, and drive process improvements and ad-hoc projects to support business and organizational goals.

Lead design and delivery of scalable, highly available backend systems and data pipelines. Drive architecture, roadmap, and cross-team collaboration, resolve critical system issues, and mentor engineers to build extensible platform solutions for large-scale e-commerce traffic.