Manager, Engineering

Posted Yesterday
Be an Early Applicant
5 Locations
Hybrid
137K-257K Annually
Senior level
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Join us, and pursue your tomorrow, today.
The Role
Leads engineering teams delivering automation and robotic process automation solutions across the service organization. Partners with product, operations, and technology leaders to modernize processes, reduce manual work, improve quality, and develop AI-enabled capabilities. The manager is responsible for team leadership, technology strategy, responsible AI adoption, operational excellence, stakeholder collaboration, and delivering practical business value through software solutions in an agile environment.
Summary Generated by Built In
Description
We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.
U.S. based role only
**This is a hybrid role requiring two days in the office a week in our Columbus, OH, Plano, TX, Indianapolis, IN, Portsmouth, NH and Boston, MA locations**
Job summary:
Join Liberty Mutual's Service Technology organization as an Engineering Manager leading teams that are redefining how work gets done across the service organization. In this role, you'll manage engineering teams focused on automation and robotic process automation while helping drive the next wave of AI-enabled transformation. You'll partner with product, operations, and technology leaders to reimagine existing processes, reduce manual effort, improve quality, and create smarter, faster, more intuitive experiences for our employees and customers.
This is a high-impact leadership opportunity for someone energized by emerging technology, operational excellence, and building teams that turn bold ideas into practical solutions. You'll help shape how automation and AI are used responsibly and creatively to modernize service capabilities, unlock efficiency, and deliver meaningful business value across Liberty Mutual.
Qualifications
  • Knowledge of technology concepts, strategies and methodologies typically acquired through a Bachelor`s or Master`s Degree in technical or business discipline and a minimum of five years' experience in a practice relevant domain including delivering software solutions in an agile environment.
  • 3 years in a leadership role preferred.
  • Able to manage complex technology development concepts, capabilities and maturity.
  • Requires excellent analytical ability, consultative, communication, presentation and management skills, strong judgment and ability to effectively liaise with cross functional stakeholders and optimize teams.
  • Demonstrated ability to operate collaboratively and build consensus. In-depth knowledge of technology standards and guidelines; knowledge of management concepts, practices and techniques; thorough knowledge of business functions and operations, objectives and strategies.

About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

$137,000.00 - 257,000.00

Skills Required

  • Bachelor's or Master's degree in a technical or business discipline
  • At least five years of experience in a relevant practice domain, including delivering software solutions in an agile environment
  • Three years of experience in a leadership role
  • Ability to manage complex technology development concepts, capabilities, and maturity
  • Excellent analytical, consultative, communication, presentation, and management skills
  • Strong judgment and ability to liaise effectively with cross-functional stakeholders and optimize teams
  • Demonstrated ability to collaborate and build consensus
  • In-depth knowledge of technology standards and guidelines
  • Knowledge of management concepts, practices, and techniques
  • Thorough knowledge of business functions, operations, objectives, and strategies

What the Team is Saying

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Tyler
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Kemi
Herman
Chase
Ethan
Sandra

Liberty Mutual Insurance Compensation & Benefits Highlights

  • Parental & Family Support Paid bonding leave covers 8 weeks for all parents, with birth parents receiving up to 16 weeks at 100% pay, alongside substantial family‑building support such as up to $40,000 for adoption/surrogacy and fertility coverage up to $50,000 medical/$25,000 pharmacy.
  • Retirement Support The 401(k) structure includes a 100% match up to 5% each pay period plus an additional 3% year‑end contribution for eligible employees, and student‑loan payments can be matched in the same way as 401(k) contributions.
  • Healthcare Strength Comprehensive medical, dental, and vision offerings are paired with robust mental‑health resources, including an Employee Assistance Program and 12 free therapy sessions for employees and family members, with on‑site health centers in Boston and Plano.

Liberty Mutual Insurance Insights

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The Company
HQ: Boston, MA
40,000 Employees
Year Founded: 1912

What We Do

Liberty Mutual Insurance exists to help people embrace today and confidently pursue tomorrow. A Fortune 100 company and global leader in property and casualty insurance, we’ve spent over a century creating innovative products, services and technologies to meet the world’s ever-changing needs and make a difference for our customers and communities.

Why Work With Us

We offer the agility, work flexibility, project ownership and access to emerging tech you’d expect from a start-up — combined with the stability, resources and benefits that come from working at a leading Fortune 100 company. All in a welcoming, inclusive environment that values the unique insights, perspectives and backgrounds of each person.

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Liberty Mutual Insurance Teams

Team
Digital & Technology
About our Teams

Liberty Mutual Insurance Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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HQBoston, MA
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Indianapolis, IN
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Plano, TX
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Portsmouth, NH
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Seattle, WA
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