Manager DevOps Engineering (Observability & Developer Experience)

Reposted 17 Hours Ago
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Hiring Remotely in Sofia, Sofia-grad, BGR
In-Office or Remote
Senior level
Software
The Role
Manage a team focused on observability and developer experience, leading initiatives in monitoring, CI/CD, and continuous improvement while mentoring engineers.
Summary Generated by Built In
 

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. 
 
Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. 
 
Empower your impact at Cision. Be seen, be understood, be you. 
 

About the Role

We’re looking for a Lead DevOps Engineer (Observability & Developer Experience) to take ownership of two key areas within our engineering operations. You’ll work closely with the engineering teams responsible for our observability platform and developer tools, helping to ensure our systems are reliable and our developers are empowered with efficient workflows. In this role, you’ll shape the technical direction for monitoring, logging, CI/CD, and automation initiatives across the organization, while staying hands-on with engineering work. You’ll also collaborate with teams across the company to drive continuous improvement and innovation.

What You’ll Do

  • Lead and contribute to a team of DevOps/SRE engineers focused on Observability (monitoring, logging, alerting) and Developer Experience (CI/CD pipelines, internal developer tools).
  • Help define the roadmap and vision for observability and developer productivity, aligning with business and engineering needs.
  • Design, implement, and operate monitoring and logging infrastructure, ensuring robust visibility into system health and performance.
  • Build and maintain CI/CD pipelines and automation frameworks that enable fast, safe deployments and improve developer workflows.
  • Collaborate with other engineering and product teams to drive cross-functional initiatives and ensure reliability and efficiency are embedded into our services.
  • Establish and share best practices for infrastructure management, incident response, and post-mortems.
  • Contribute to defining and implementing AI tooling and standards across the company, ensuring developers have access to scalable and secure AI platforms.

What You’ll Bring

  • 5+ years of experience in DevOps, SRE, or Infrastructure Engineering, including some experience leading or mentoring other engineers.
  • Hands-on expertise in observability practices and tools (e.g., Prometheus, Grafana, ELK stack) and familiarity with SRE principles.
  • Experience with CI/CD pipelines and automation tools (e.g., Jenkins, GitLab CI) and Infrastructure as Code practices.
  • Knowledge of cloud platforms (AWS and/or GCP) and container orchestration (Kubernetes), and experience building scalable systems.
  • Strong collaboration and communication skills, with experience working across teams (development, QA, product).
  • Passion for automation, reliability, and developer efficiency, with a mindset of continuous improvement.

Preferred (Not Essential)

  • Experience leading DevOps/SRE transformations or implementing reliability engineering practices at scale.
  • Previous software engineering experience.

Why Join Us?
This role is perfect for someone who wants to stay hands-on technically while also mentoring and influencing a team. You’ll have a direct impact on the reliability and efficiency of our engineering systems and help shape the way our developers work every day.

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.
 
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.
 
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
 
Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [email protected]
 
Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process. 

Skills Required

  • 5+ years of experience in DevOps, SRE, or Infrastructure Engineering
  • Hands-on expertise in observability practices and tools
  • Experience with CI/CD pipelines and automation tools
  • Knowledge of cloud platforms (AWS and/or GCP)
  • Strong collaboration and communication skills

Cision Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cision and has not been reviewed or approved by Cision.

  • Leave & Time Off Breadth Time off and paid holidays, including days like Martin Luther King Jr. Day and Juneteenth, are highlighted alongside flexible or unlimited PTO and volunteer time. Feedback suggests this breadth of leave and schedule flexibility meaningfully supports work–life balance.
  • Healthcare Strength Core medical, dental, and vision coverage are offered with FSA/HSA options, plus an EAP and dedicated mental‑health resources such as Headspace. Feedback suggests these health and wellbeing elements are a solid part of the total package.
  • Retirement Support A 401(k) program is available at date of hire with traditional and Roth options administered via Fidelity, with employer matching and vesting described in plan materials. Feedback suggests this provides mainstream retirement support even if not described as market‑leading.

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The Company
HQ: Chicago, IL
2,736 Employees
Year Founded: 1867

What We Do

Cision is a leading global provider of earned media software and services to public relations and marketing communications professionals. Cision’s software allows users to identify key influencers, craft and distribute strategic content, and measure meaningful impact. Cision has over 4,800 employees with offices in 24 countries throughout the Americas, EMEA, and APAC.

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