About the Role
We’re looking for a Lead DevOps Engineer (Observability & Developer Experience) to take ownership of two key areas within our engineering operations. You’ll work closely with the engineering teams responsible for our observability platform and developer tools, helping to ensure our systems are reliable and our developers are empowered with efficient workflows. In this role, you’ll shape the technical direction for monitoring, logging, CI/CD, and automation initiatives across the organization, while staying hands-on with engineering work. You’ll also collaborate with teams across the company to drive continuous improvement and innovation.
What You’ll Do
- Lead and contribute to a team of DevOps/SRE engineers focused on Observability (monitoring, logging, alerting) and Developer Experience (CI/CD pipelines, internal developer tools).
- Help define the roadmap and vision for observability and developer productivity, aligning with business and engineering needs.
- Design, implement, and operate monitoring and logging infrastructure, ensuring robust visibility into system health and performance.
- Build and maintain CI/CD pipelines and automation frameworks that enable fast, safe deployments and improve developer workflows.
- Collaborate with other engineering and product teams to drive cross-functional initiatives and ensure reliability and efficiency are embedded into our services.
- Establish and share best practices for infrastructure management, incident response, and post-mortems.
- Contribute to defining and implementing AI tooling and standards across the company, ensuring developers have access to scalable and secure AI platforms.
What You’ll Bring
- 5+ years of experience in DevOps, SRE, or Infrastructure Engineering, including some experience leading or mentoring other engineers.
- Hands-on expertise in observability practices and tools (e.g., Prometheus, Grafana, ELK stack) and familiarity with SRE principles.
- Experience with CI/CD pipelines and automation tools (e.g., Jenkins, GitLab CI) and Infrastructure as Code practices.
- Knowledge of cloud platforms (AWS and/or GCP) and container orchestration (Kubernetes), and experience building scalable systems.
- Strong collaboration and communication skills, with experience working across teams (development, QA, product).
- Passion for automation, reliability, and developer efficiency, with a mindset of continuous improvement.
Preferred (Not Essential)
- Experience leading DevOps/SRE transformations or implementing reliability engineering practices at scale.
- Previous software engineering experience.
Why Join Us?
This role is perfect for someone who wants to stay hands-on technically while also mentoring and influencing a team. You’ll have a direct impact on the reliability and efficiency of our engineering systems and help shape the way our developers work every day.
Skills Required
- 8+ years of experience in DevOps, SRE, or Infrastructure Engineering
- Proven experience leading high-performing technical teams
- Strong expertise in observability practices and tools
- Extensive experience with CI/CD pipelines and automation
- Knowledge of cloud platforms (AWS and/or GCP)
- Project management skills and ability to prioritize initiatives
- Exceptional communication and collaboration abilities
Brandwatch Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brandwatch and has not been reviewed or approved by Brandwatch.
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Flexible Benefits — Work is remote-optimized with hybrid options, flexible core hours, and a home-office stipend that support varied working styles. Feedback suggests this flexibility is a notable strength relative to other elements of the package.
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Leave & Time Off Breadth — Unlimited PTO plus additional wellness days and paid holidays/volunteer time provide generous time-away policies. Feedback suggests these policies are attractive on paper, with usage shaped by team norms.
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Wellbeing & Lifestyle Benefits — Medical, dental, vision, FSA, mental-health resources (EAP, Headspace), and learning access/stipends indicate a broad wellbeing offering. Feedback suggests these benefits can help offset cash-pay concerns for some roles.
Brandwatch Insights
What We Do
Brandwatch is the world’s leading digital consumer intelligence company, allowing users to analyze and utilize conversations from across the web and social media. It is the perfect platform to make sense of your consumers, their needs, wants, and interests. With official access to Twitter, Reddit, and Tumblr's firehose, plus data coming from 100 million other sites, our historical archive includes over a trillion conversations, with 501 million new ones added every day. Our platform then combines queries and AI to help you parse and analyze the data that's useful to you. From there it can be chopped, sliced, and combined to find insights you can put into action.
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