The Role
Lead two critical functions in DevOps Engineering managing observability and developer experience teams, ensuring reliability and efficient workflows across the organization.
Summary Generated by Built In
At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.
Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow.
Empower your impact at Cision. Be seen, be understood, be you.
About the Role
We're looking for a dynamic Manager of DevOps Engineering (Observability & DevX) to lead two critical functions within our engineering operations. You will manage the teams responsible for our observability platform and our developer experience tools, ensuring that our systems are highly reliable and our developers are empowered with efficient workflows. In this role, you'll set the strategy and technical direction for monitoring, logging, CI/CD, and automation initiatives across the organization. Reporting to Director Engineering leadership, you will mentor and grow your team, coordinate cross-team projects, and drive continuous improvement in infrastructure and processes.
What You'll Do
- Lead and mentor a team of DevOps/SRE engineers focused on Observability (monitoring, logging, alerting) and Developer Experience (CI/CD pipelines, internal developer tools).
- Define the roadmap and vision for observability and developer productivity, aligning projects with business goals and engineering needs.
- Oversee the design, implementation, and operation of our monitoring and logging infrastructure, ensuring robust visibility into system health and performance.
- Oversee the development and maintenance of CI/CD pipelines and automation frameworks that enable fast, safe deployments and improve developer workflows.
- Collaborate with other engineering and product leaders to drive cross-functional initiatives and ensure reliability and efficiency are built into our services from the ground up.
- Establish and enforce best practices for infrastructure management, incident response, and post-mortems, fostering a culture of accountability and continuous improvement.
- Lead initiatives to define and implement AI tooling and standards across the company, ensuring developers have access to robust, scalable, and secure AI platforms.
- Partner with engineering and product leaders to integrate AI-driven solutions into developer workflows, enhancing productivity and innovation.
What You'll Bring
- 8+ years of experience in DevOps, SRE, or Infrastructure Engineering roles, including several years in a leadership or managerial capacity.
- Proven experience leading high-performing technical teams, including hiring talent, managing performance, and developing engineers’ skills.
- Strong expertise in observability practices and tools (e.g. Prometheus, Grafana, ELK stack) and a deep understanding of SRE principles and metrics (SLIs/SLOs).
- Extensive experience with CI/CD pipelines and automation, with hands-on knowledge of tools like Jenkins or GitLab CI, and modern Infrastructure as Code practices.
- Comprehensive knowledge of cloud platforms (AWS and/or GCP) and container orchestration (Kubernetes), and experience leveraging them to build scalable systems.
- Excellent strategic planning and project management skills, with the ability to prioritize initiatives, manage budgets, and make data-driven decisions.
- Exceptional communication and collaboration abilities, with a track record of working effectively across teams (development, QA, product) and with stakeholders at various levels.
- Passion for automation, reliability, and enabling developer efficiency, combined with a continuous improvement mindset and the ability to drive cultural change.
Preferred (Not Essential)
- Experience leading DevOps/SRE transformations or implementing reliability engineering practices at scale.
- Experience in software engineering roles is a plus.
What We Offer
- Holiday - 25 days holiday and 4 Wellness days per year to encourage a healthy work-life balance!
- Health insurance + dental care.
- Life Insurance covered by the employer.
- Pluxee vouchers.
- Option for an annual public transport card for the whole transport network.
- Option for a Multisport card (employee covers only half the price).
- A variety of flexible benefits through Re:benefit platform using a monthly budget.
- Excellent hardware bundle.
- Full Headspace subscription, 24/7 Employment Assistance Program.
- Informal, friendly, welcoming environment focused on people, learning & development.
As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [email protected]
Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.
Top Skills
AWS
Elk Stack
GCP
Gitlab Ci
Grafana
Jenkins
Kubernetes
Prometheus
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The Company
What We Do
Brandwatch is the world’s leading digital consumer intelligence company, allowing users to analyze and utilize conversations from across the web and social media.
It is the perfect platform to make sense of your consumers, their needs, wants, and interests.
With official access to Twitter, Reddit, and Tumblr's firehose, plus data coming from 100 million other sites, our historical archive includes over a trillion conversations, with 501 million new ones added every day.
Our platform then combines queries and AI to help you parse and analyze the data that's useful to you. From there it can be chopped, sliced, and combined to find insights you can put into action.
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