Brandwatch

Manager DevOps Engineering (Observability & Developer Experience)

Reposted 21 Days Ago

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Hiring Remotely in Sofia, Sofia-grad, BGR

In-Office or Remote

8-8 Annually

Senior level

Big Data • Digital Media • Marketing Tech • Social Media • Analytics • Business Intelligence

The Role

Lead two critical functions in DevOps Engineering managing observability and developer experience teams, ensuring reliability and efficient workflows across the organization.

Summary Generated by Built In

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.

Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow.

Empower your impact at Cision. Be seen, be understood, be you.

About the Role

We’re looking for a Lead DevOps Engineer (Observability & Developer Experience) to take ownership of two key areas within our engineering operations. You’ll work closely with the engineering teams responsible for our observability platform and developer tools, helping to ensure our systems are reliable and our developers are empowered with efficient workflows. In this role, you’ll shape the technical direction for monitoring, logging, CI/CD, and automation initiatives across the organization, while staying hands-on with engineering work. You’ll also collaborate with teams across the company to drive continuous improvement and innovation.

What You’ll Do

Lead and contribute to a team of DevOps/SRE engineers focused on Observability (monitoring, logging, alerting) and Developer Experience (CI/CD pipelines, internal developer tools).
Help define the roadmap and vision for observability and developer productivity, aligning with business and engineering needs.
Design, implement, and operate monitoring and logging infrastructure, ensuring robust visibility into system health and performance.
Build and maintain CI/CD pipelines and automation frameworks that enable fast, safe deployments and improve developer workflows.
Collaborate with other engineering and product teams to drive cross-functional initiatives and ensure reliability and efficiency are embedded into our services.
Establish and share best practices for infrastructure management, incident response, and post-mortems.
Contribute to defining and implementing AI tooling and standards across the company, ensuring developers have access to scalable and secure AI platforms.

What You’ll Bring

5+ years of experience in DevOps, SRE, or Infrastructure Engineering, including some experience leading or mentoring other engineers.
Hands-on expertise in observability practices and tools (e.g., Prometheus, Grafana, ELK stack) and familiarity with SRE principles.
Experience with CI/CD pipelines and automation tools (e.g., Jenkins, GitLab CI) and Infrastructure as Code practices.
Knowledge of cloud platforms (AWS and/or GCP) and container orchestration (Kubernetes), and experience building scalable systems.
Strong collaboration and communication skills, with experience working across teams (development, QA, product).
Passion for automation, reliability, and developer efficiency, with a mindset of continuous improvement.

Preferred (Not Essential)

Experience leading DevOps/SRE transformations or implementing reliability engineering practices at scale.
Previous software engineering experience.

Why Join Us?
This role is perfect for someone who wants to stay hands-on technically while also mentoring and influencing a team. You’ll have a direct impact on the reliability and efficiency of our engineering systems and help shape the way our developers work every day.

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [email protected]

Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.

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The Company

New York City, NY

5,000 Employees

Year Founded: 2007

What We Do

Brandwatch is the world’s leading digital consumer intelligence company, allowing users to analyze and utilize conversations from across the web and social media. It is the perfect platform to make sense of your consumers, their needs, wants, and interests. With official access to Twitter, Reddit, and Tumblr's firehose, plus data coming from 100 million other sites, our historical archive includes over a trillion conversations, with 501 million new ones added every day. Our platform then combines queries and AI to help you parse and analyze the data that's useful to you. From there it can be chopped, sliced, and combined to find insights you can put into action.