Jobs at Cision

Designs, implements, and improves secure, scalable cloud, DevOps, and SRE platforms. Responsibilities include infrastructure automation, Kubernetes and cloud platform management, CI/CD, observability, reliability engineering, security, documentation, and 24/7 on-call support. The role provides technical leadership and mentorship, standardizes engineering practices, and manages platforms throughout their full delivery lifecycle.

Lead the architecture, development, and ownership of full-stack internal platforms for enterprise infrastructure teams. Build backend services, APIs, web interfaces, ETL pipelines, and data-processing systems at scale. Ensure containerized, reliable, production-ready applications using Docker and Kubernetes. Provide technical leadership through design reviews, engineering standards, code reviews, and scalability improvements while collaborating with platform, infrastructure, security, and product stakeholders.

Supports contract negotiation and lifecycle management by reviewing agreements, analyzing terms and risks, drafting redlines, coordinating approvals and execution, monitoring milestones, maintaining contract records, and preparing reports. The role works independently within established policies, templates, clause libraries, and approval frameworks while collaborating with legal, commercial, procurement, and other internal stakeholders.

Develop and execute product marketing strategies, including positioning, messaging, market research, competitive analysis, launches, adoption, and sales enablement. Partner with Product, Sales, Customer Success, and Marketing teams to translate technical capabilities into customer-focused value propositions. Analyze pipeline, campaign, and customer insights to optimize conversion and support revenue growth. Lead cross-functional alignment, manage marketing plans and deliverables, and ensure adherence to internal processes and quality standards.

Process, proofread, format, quality-check, and distribute client press releases and multimedia content through domestic and international wire circuits. Manage order completion, client relationships, account records, reporting, workflow logs, and website service feeds while ensuring accuracy, regulatory compliance, timely delivery, and adherence to departmental procedures. Provide editorial guidance and customer service while supporting team quality and performance objectives.

Leads technical teams responsible for enterprise collaboration and productivity platforms, including Microsoft 365, Teams, SharePoint, Power Platform, Slack, Five9, and Google Workspace. Oversees 24/7 support, incident response, governance, integrations, service reliability, vendor relationships, licensing, and continuous improvement. Partners cross-functionally on security, compliance, migrations, modernization, automation, and platform strategy while managing operational metrics, budgets, documentation, and on-call coverage.

Manage client accounts as a strategic partner, ensuring customers receive value from Cision Insights programs. Build relationships, coordinate internal delivery teams, resolve service and editorial issues, support renewals and proposals, identify retention and upsell opportunities, and contribute to research, writing, editing, and quality checks. The role requires strong communication, presentation, stakeholder management, analytical, problem-solving, and organizational skills.

Lead global employee benefits administration, renewals, compliance, vendor relationships, HRIS governance, reporting, and operational improvements across multiple markets. Partner with Payroll, Finance, Legal, HR Technology, and external vendors to ensure accurate enrollment, deductions, funding, reconciliations, regulatory reporting, data integrity, and employee communications. Oversee benefits operations, annual enrollment cycles, controls, audits, and service metrics while supporting strategic planning and team workflows.

Design, implement, and operate scalable, secure cloud platforms and automation. Build CI/CD, observability, and IaC; improve reliability and standardization; support on-call rotations and mentor engineers across the organization.

Manage a pooled portfolio of accounts to drive adoption, retention, and satisfaction via digital platforms. Guide self-service onboarding, triage support tickets through Intercom/Success Hub, provide lifecycle guidance and usage insights, collaborate with Support/Sales/Account teams, and help scale CS processes and automation.

Design, implement, and improve cloud, DevOps, and SRE platforms; build resilient infrastructure and CI/CD; mentor engineers; participate in 24x7 on-call rotation; drive automation, standardization, security, and observability across environments.

Lead reliability, scalability, and automation for production systems. Design and operate cloud infrastructure, build IaC and CI/CD pipelines, manage containerized Kubernetes deployments, participate in 24x7 on-call incident response and root cause analysis, and mentor junior engineers to improve SRE practices.

Manage a pooled portfolio of customers to drive adoption, retention, and satisfaction using digital platforms. Conduct scalable onboarding, triage support via Intercom/Success Hub, provide lifecycle guidance, usage insights, automated business reviews, and collaborate with Support, Sales, and Account Management. Help improve and scale CS processes and document transitions in Salesforce.

Manage and grow a portfolio of accounts by building trusted advisor relationships, driving product adoption, executing success plans, overseeing renewals, identifying upsell opportunities, coordinating with support and product teams, and facilitating customer best-practice communities to maximize value and retention.

Advise APAC clients on international PR strategy, write high-quality bilingual press releases, develop multi-channel content strategies, analyze media landscape and campaign data, integrate PR Newswire solutions, deepen client relationships, identify upsell opportunities, and contribute to sales enablement and best practices.

Responsible for outbound B2B solution selling in Taiwan (90% outbound first year), generating new leads via cold calling/email, meeting sales targets for wire distribution, multimedia and workflow solutions, managing client relationships for renewals, and reporting sales activity to supervisors.

Own and grow large Enterprise and Government accounts to expand ARR and protect NRR. Lead multi-year strategic account plans, execute advanced discovery with executive, procurement, security and technical stakeholders, navigate regulatory and procurement frameworks, run MEDDPICC-based complex negotiations and renewals, maintain forecast accuracy, and align expansion with delivery and product roadmap.

As a Sales Development Representative at Cision, you will engage potential customers, generate leads, manage relationships, and collaborate with the sales team to build a sales pipeline and drive revenue.

Conduct inbound and outbound outreach to identify prospects, book qualified demos for Account Executives, hit monthly quotas, make high-volume calls/emails, prospect target accounts, collect market data, and use sales tools like Salesforce to advance opportunities.

The Financial Accountant is responsible for accounts receivable, collections, accounts payable, and month-end close activities, including financial analysis and reconciliations.