Jobs at Cision

Manage a portfolio of client accounts, build trusted relationships, provide strategic guidance, resolve service and delivery challenges, and support renewals and upsell opportunities. Coordinate with internal intelligence and delivery teams to ensure accurate, high-quality insights and editorial outputs. Conduct research, writing, editing, quality checks, stakeholder communication, and proactive risk identification while maintaining strong customer experiences.

Develop and enhance CisionOne’s media intelligence platform using Ruby on Rails and VueJS. Responsibilities include designing software and data structures, evaluating APIs and services, writing and reviewing code, creating automated tests, deploying to staging and production, collaborating with stakeholders, monitoring systems, and troubleshooting performance or feature issues. The role also involves responsible use of AI-assisted development tools and may include DevOps work with Kubernetes and Elasticsearch.

Owns, retains, and grows large Enterprise and Government accounts by driving expansion ARR, renewals, and durable net revenue retention. Leads strategic account planning, executive discovery, complex negotiations, procurement and compliance navigation, renewal-risk management, forecasting, and MEDDPICC sales execution. Partners cross-functionally on delivery and roadmap alignment while maintaining executive-level customer relationships and mentoring account resources.

Own the complete sales cycle from lead qualification through closing. Responsibilities include managing inbound leads, conducting outbound prospecting, building relationships with senior decision-makers, delivering discovery sessions and demonstrations, negotiating commercial agreements, maintaining pipeline and forecast accuracy, using MEDDPICC, collaborating with SDRs and Marketing, and achieving revenue targets.

Owns, retains, and grows complex enterprise accounts by driving expansion ARR, renewals, and durable net revenue retention. Responsibilities include strategic account planning, executive-level discovery, procurement and compliance navigation, complex negotiations, renewal risk management, forecasting, and cross-functional coordination. The role leads MEDDPICC sales processes, develops multi-year expansion strategies, and guides team-based account planning across enterprise clients.

Generate and qualify new business opportunities for Brandwatch by researching and outreaching to prospects, booking platform walk-throughs, managing a pipeline, and collaborating with Account Executives to drive revenue. Use sales engagement tools, participate in training, and meet outbound activity targets in a quota-driven, hybrid role.

Leads UK engineering operations, managing engineering managers and software developers responsible for designing, developing, deploying, and supporting mission-critical software products. Oversees architecture, Scrum practices, quality assurance, performance monitoring, production issue resolution, software releases, project delivery, resource prioritization, hiring, and team performance. Partners with project managers and internal stakeholders to integrate technology, improve application effectiveness, and maintain product uptime.

Supports Sweden and Nordic accounts receivable and billing operations, including subscription invoicing, billing data validation, collections support, dispute resolution, partner and intercompany invoicing, master data maintenance, reporting, VAT compliance, audit readiness, and billing process improvements. Collaborates with Sales, Customer Success, Revenue Operations, Accounting, and Finance teams to improve revenue realization and cash collection.

Provides timely customer support by phone, email, and web; troubleshoots platform and service issues; guides users through system tasks; answers product questions; and coordinates with Customer Success, onboarding, sales, finance, and other teams. The role focuses on customer satisfaction, issue resolution, platform training, reducing churn, and maintaining high-quality support practices.

Designs, implements, and operates reliable network infrastructure across cloud and on-premises environments. Responsibilities include routing architecture, hybrid connectivity, Juniper hardware management, infrastructure automation, network security, monitoring, capacity planning, incident response, troubleshooting, and ISP relationship management. The role collaborates with Platform Engineering, SRE, and Security teams to deliver scalable, secure connectivity.

Proofread and format client press releases for PR Newswire across APAC markets. The role ensures accuracy, handles client requests, advises customers on release improvements, manages distribution workflows, collaborates across teams, and provides operational feedback. Fluency in English and Mandarin, including Traditional and Simplified Chinese reading and writing, is required. The position involves overnight and rotating weekend shifts, with daytime training during the initial weeks.

Processes vendor invoices and employee expense reports, validates documentation and approvals, matches purchase orders, codes transactions, manages payment inquiries, prepares weekly payment runs, handles intercompany transactions, maintains records, and supports general ledger reconciliation. The role also manages the accounts payable inbox, communicates with vendors and employees, performs reporting, and provides backup coverage for another Accounts Payable Specialist.

Generate and qualify sales opportunities by researching prospects, conducting outbound outreach, nurturing warm leads, scheduling product walkthroughs, and managing the prospect pipeline. The representative partners with Account Executives, maintains expertise in Brandwatch’s SaaS offering and the social media landscape, completes high-volume daily outreach, and participates in training while working toward sales quotas.

Leads complex pricing strategies and initiatives across products and markets to improve revenue, profitability, and commercial performance. Develops pricing structures, financial models, scenario analyses, price books, SKUs, and monetization recommendations. Partners with Finance, Sales, Product, and Marketing to implement pricing decisions, govern processes, evaluate exceptions, and monitor performance. Serves as a subject matter expert and influences stakeholders on pricing and commercial strategy.

Research and engage prospective accounts through outbound calls, emails, and social media. Build and manage a lead pipeline, qualify prospects, nurture relationships, schedule product demos for Account Executives, and meet sales targets. The role requires high-volume daily outreach, knowledge of the company’s SaaS products and social media landscape, strong organization, resilience, and consultative communication skills. It offers a defined path toward an Account Executive role.

Owns expansion ARR quotas and renewal performance across commercial accounts. Develops account plans, drives multi-product adoption and wallet-share growth, leads complex discovery and negotiations, manages renewals, forecasts revenue, inspects pipeline, and mitigates commercial risk. Partners with customer experience, product, and solutions teams to execute expansion strategies and ensure effective handoffs. The role requires substantial account management experience, commercial strategy, negotiation, and structured sales methodology expertise.

Lead the architecture, development, and ownership of full-stack internal platforms for enterprise infrastructure teams. Build backend services, APIs, web interfaces, ETL pipelines, and data-processing systems at scale. Ensure containerized, reliable, production-ready applications using Docker and Kubernetes. Provide technical leadership through design reviews, engineering standards, code reviews, and scalability improvements while collaborating with platform, infrastructure, security, and product stakeholders.

Supports contract negotiation and lifecycle management by reviewing agreements, analyzing terms and risks, drafting redlines, coordinating approvals and execution, monitoring milestones, maintaining contract records, and preparing reports. The role works independently within established policies, templates, clause libraries, and approval frameworks while collaborating with legal, commercial, procurement, and other internal stakeholders.

Develop and execute product marketing strategies, including positioning, messaging, market research, competitive analysis, launches, adoption, and sales enablement. Partner with Product, Sales, Customer Success, and Marketing teams to translate technical capabilities into customer-focused value propositions. Analyze pipeline, campaign, and customer insights to optimize conversion and support revenue growth. Lead cross-functional alignment, manage marketing plans and deliverables, and ensure adherence to internal processes and quality standards.

Design, implement, and operate scalable, secure cloud platforms and automation. Build CI/CD, observability, and IaC; improve reliability and standardization; support on-call rotations and mentor engineers across the organization.