Manager, Data Analytics

Posted 2 Days Ago
Be an Early Applicant
Louisville, KY, USA
In-Office
Senior level
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
Manages a data analytics team delivering complex analysis, forecasts, reports, dashboards, and data-driven insights. Oversees data quality, reporting standards, business definitions, and integration of multiple data sources. Identifies operational trends and improvement opportunities, supports strategic projects, communicates findings to senior management, and coaches team members on analytical accuracy and quality.
Summary Generated by Built In
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
This position is responsible for managing a team that provides complex data and reporting to better assist management in maximizing resources in various departments or lines of business. Responsible for creating and producing forecasts, reports, ad hoc requests, dashboards, etc. in order to provide insights to determine operational impact, trends, and opportunities. This role requires thorough understanding of data analysis and methodology.
How You'll Make an Impact
  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Manage a team responsible for reporting and analysis of various data.
  • Proactively identify areas of opportunity and/or improvement based on trends in the data, and use these insights to inform new products and/or operational improvements.
  • Manage high visibility projects to identify and resolve issues of strategic importance to the organization. Interface regularly with senior management to produce timely and valuable results.
  • Conduct complex data analysis in support of a variety of analytic solutions.
  • Capture, develop, and document data definitions, business rules, and data quality requirements.
  • Integrate data from multiple sources to produce requested or required data elements.
  • Create and produce forecasts, reports, ad hoc requests, dashboards, etc.
  • Interpret data, analyze results, and provide insights to determine operational impact, trends, and opportunities.
  • Develop reports and deliverables for upper management and communicate with all levels of stakeholders.
  • Identify and define data quality improvements.
  • Create and maintain report forms and formats, information dashboards, data generators, canned reports and other end-user information portals or resources.
  • Ensure compliance with deliverable reporting requirements by performing quality data audits and analysis.
  • Create specifications for reports based on business requests.
  • Identify opportunities to use data to develop new strategies and improve business performance and utilize knowledge of mathematical modeling and other optimization methods to perform quantitative and qualitative data analysis.
  • Review accuracy of all data, results, and conclusions of the team, coaching team members to reach a high data standards.
  • Perform other duties as requested.

What You'll Bring to Spectrum
Required Qualifications
Skills/Abilities and Knowledge
  • Ability to read, write, speak and understand English
  • Ability to prioritize and organize effectively
  • Ability to work independently, as well as in a collaborative and dynamic team environment
  • Ability to handle multiple projects and priorities
  • Ability to analyze and interpret data
  • Ability to quickly identify business problems/opportunities
  • Ability to communicate orally and in writing in a clear and straightforward manner
  • Ability to communicate with all levels of management and company personnel
  • Ability to manage multiple projects at one time
  • Ability to document, prepare and present data-driven presentations
  • Knowledge of software applications such as Word, Excel, etc.
  • Ability to supervise and motivate others
  • Ability to communicate orally and in writing in a clear, straightforward and professional manner
  • Ability to handle multiple projects and tasks and meet deadlines
  • Ability to make decisions and work collaboratively with others to solve problems
  • Ability to make decisions and solve problems while working under pressure
  • Ability to show judgment and initiative and to accomplish job duties
  • Expert level knowledge of SQL

Education
  • Bachelor's degree in business or related field

Related Work Experience and Number of Years
  • Data analysis and reporting or related experience - 5+

#LI-KB2
BDA520 2026-85041 BDA520 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Skills Required

  • Ability to read, write, speak, and understand English
  • Ability to prioritize and organize effectively
  • Ability to work independently and collaboratively in a dynamic team environment
  • Ability to handle multiple projects and priorities
  • Ability to analyze and interpret data
  • Ability to identify business problems and opportunities
  • Clear and straightforward oral and written communication skills
  • Ability to communicate with all levels of management and company personnel
  • Ability to manage multiple projects simultaneously
  • Ability to document, prepare, and present data-driven presentations
  • Knowledge of software applications such as Microsoft Word and Excel
  • Ability to supervise and motivate others
  • Ability to handle multiple projects and tasks while meeting deadlines
  • Ability to make decisions and work collaboratively to solve problems
  • Ability to solve problems while working under pressure
  • Judgment and initiative to accomplish job duties
  • Expert-level knowledge of SQL
  • Bachelor's degree in business or a related field
  • 5+ years of data analysis and reporting or related experience

What the Team is Saying

Eilisa
Stephanie
Raquenel
Mary
Kat K.

Spectrum Compensation & Benefits Highlights

  • Retirement Support — The 401(k) program is described as dollar‑for‑dollar up to 6% of pay, with many roles also receiving an additional 3% employer retirement contribution. Feedback suggests this creates a notably strong foundation for long‑term savings.
  • Healthcare Strength — Core medical, dental, and vision coverage is paired with health accounts and mental‑health resources, with up to $1,500 funded into a healthcare account for some national plans. Company materials also indicate efforts to keep employee premiums stable over time.
  • Parental & Family Support — Paid parental leave (six weeks for parents, 14 weeks for birth mothers), fertility benefits, and up to $15,000 for adoption/surrogacy reimbursement are highlighted. These offerings indicate meaningful support for family building and caregiving needs.

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The Company
HQ: Stamford, CT
100,000 Employees
Year Founded: 1993

What We Do

At Spectrum, our Product & Technology teams build the platforms and tools that power seamless connectivity and entertainment across Internet, WiFi, Video, Mobile and Voice. Supporting more than 500 million devices, we’re transforming the next era of connected experiences with some of the fastest, most reliable and advanced services in the nation. It’s an unmatched environment for designers, architects, engineers, developers, operators and data scientists to grow their careers, solve complex challenges and collaborate to deliver exceptional customer experiences. Join us to help deliver what’s next.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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