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The Role
Lead and manage the Commission Systems team to deliver projects end-to-end: intake and prioritize change requests, coordinate cross-functional development and QA, resolve risks, allocate resources, maintain documentation, analyze system configuration data, and recommend scalable automation and process improvements for commission systems.
Summary Generated by Built In
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Do you thrive in leading teams to deliver exceptional project outcomes while driving improvements in business processes? Join Spectrum as the Manager of Commission Systems Delivery, where you'll guide the business analyst staff through all phases of project implementation, requirement gathering and system testing. Your leadership will bridge business operations and technology, ensuring projects are completed with precision and drive meaningful enhancements to our commission systems.
Working Conditions
Required Qualifications:
Education
Experience
Skills
Preferred Qualifications
Education
Experience
#LI-RC1
HCP530 2026-78270 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
Do you thrive in leading teams to deliver exceptional project outcomes while driving improvements in business processes? Join Spectrum as the Manager of Commission Systems Delivery, where you'll guide the business analyst staff through all phases of project implementation, requirement gathering and system testing. Your leadership will bridge business operations and technology, ensuring projects are completed with precision and drive meaningful enhancements to our commission systems.
- Lead and motivate the Commission Systems team through shifting priorities for projects and enterprise initiatives
- Oversee the Change Request intake process, ensuring requests are fully documented and submitted promptly
- Provide consultative support to stakeholders to identify, prioritize and recommend solutions for competing requests
- Resolve roadblocks and mitigate risks by acting as an escalation point to ensure successful on-time project delivery
- Delegate and align resources to guarantee completion of work and business continuity
- Coordinate kick-off meetings for major development projects and maintain project documentation for stakeholder review
- Manage project tasks for commission systems, collaborating with cross-functional teams to deliver quality features and user experience
- Partner with QA teams to develop and execute test plans, ensuring business specifications and technical requirements are met
- Compile, analyze and present complex data related to system configuration, recommending scalable solutions and automation opportunities
Working Conditions
- Office environment
- Eligible for a flexible hybrid schedule
Required Qualifications:
Education
- Bachelor's Degree in a related field or equivalent combination of education and experience
Experience
- 5+ years of project management experience
Skills
- Ability to read, write, speak and understand English
- Ability to work independently
- Ability to supervise and motivate others
- Ability to communicate clearly in oral and written formats
- Ability to manage multiple projects and meet deadlines
- Ability to collaborate and solve problems under pressure
- Ability to analyze and interpret data, showing judgment and initiative
- Ability to work with internal and external cross-functional teams
- Ability to establish rapport and gain commitment to project goals
- Professional, positive and approachable demeanor
- Demonstrated interpersonal skills, confidence and comfort around peers and leadership
- Attention to detail and critical thinking
- Negotiation skills with key stakeholders
Preferred Qualifications
Education
- Project Management Professional (PMP) certification or completion of a recognized project management curriculum
Experience
- 3+ years management or leadership experience leading compensation administration, testing or QA teams
- 5+ years experience with enterprise-level commission systems
- Thorough knowledge of sales commission plans and compensation processes
#LI-RC1
HCP530 2026-78270 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
Skills Required
- Ability to work lawfully in the U.S. without employment-based immigration sponsorship now or in the future
- Bachelor's degree in a related field or equivalent combination of education and experience
- 5+ years of project management experience
- Ability to read, write, speak and understand English
- Ability to supervise, motivate and provide leadership to teams
- Ability to communicate clearly in oral and written formats
- Ability to manage multiple projects, meet deadlines and resolve roadblocks
- Ability to collaborate with internal and external cross-functional teams
- Ability to analyze and interpret complex data and recommend scalable solutions
- Attention to detail, critical thinking and negotiation skills with key stakeholders
- Project Management Professional (PMP) certification or recognized project management curriculum
- 3+ years management or leadership experience leading compensation administration, testing or QA teams
- 5+ years experience with enterprise-level commission systems
- Thorough knowledge of sales commission plans and compensation processes
What the Team is Saying
Eilisa
Group Vice President, Service Delivery Applications
Stephanie
Sr. Director, Video Tools & Automation
Raquenel
Senior Director, Product Insights
Mary
GVP, Network Security Operations
Kat K.
Director of Field Operations
Spectrum Compensation & Benefits Highlights
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Retirement Support — A 401(k) with a dollar‑for‑dollar match up to 6% plus an additional 3% company retirement contribution for many roles is repeatedly highlighted, signaling strong long‑term savings support. Materials also note broad eligibility across job postings, reinforcing retirement as a core pillar.
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Affordable Benefits — Health coverage costs are framed as stable because the company says it has absorbed the full premium increases for medical, dental, and vision for the past 12 years, helping keep paycheck deductions steadier than typical trends. This emphasis on cost control is prominently featured on the careers site.
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Wellbeing & Lifestyle Benefits — Tuition‑free degree options via Guild and free or discounted Spectrum services (internet/TV/mobile where available) are positioned as signature offerings that add everyday value beyond base pay. Education and connectivity perks are consistently promoted across role postings.
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The Company
What We Do
Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together. The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
Why Work With Us
At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.
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