Manager, Business Office- Supply Chain

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Billings, MT, USA
In-Office
30-46 Hourly
Mid level
Healthtech
The Role
Manages the healthcare facility business office and operational support functions. Oversees financial management, billing, accounts receivable and payable, budgeting, inventory, vehicle compliance, regulatory policies, and service quality. Supports payroll, HR, IT systems, staffing, training, and employee performance. Develops operational plans, monitors productivity and budget variances, resolves customer and patient inquiries, and implements improvements aligned with organizational goals.
Summary Generated by Built In

Job Description:

Provides leadership, accountability, and responsibility for the operation of the SCO Woods Cross Facility.

Scope

Responsible for the management and operation of the facility / business office.

Job Essentials

1. Maintains sound financial management of the facility / business office including: Monitors accounts receivable. Processes accounts payable, verifies charges, diagnose discrepancies and requests credits as needed

2. Monthly billing and invoicing for external customers – coordinates with SCO Finance for cost allocation for services provided

3. Reviews and supports the maintenance of inventory, supplies / equipment needs for the department .

4. Acts as a resource for patients and third party inquiries regarding lost items, quality concerns, deliveries, or soiled pick-up.

5. Participates in the development of annual operational plans (including scope of service) that integrate with the facility strategic plan and related departments' operational plans to efficiently provide services.

6. Participates in the development of annual operating and capital budgets, assists in monitoring and analyzing financial performance and productivity and implements necessary corrective plans and maintains and reports budget variances.

7. Operational responsibilities may include budget, monitoring AR/AP and achieving organizational goals.

8. Maintaining transportation expense, maintenance, registration and UDOT requirements for facility leased vehicles.

9. Reviews and implements those policies and procedures that guide and support the assigned services. These include, but are not limited to, federal and state regulations, regulatory standards, and quality programs.

10. Anticipates and identifies the needs of the facility / department and creatively implements solutions to problems.

11. Assists in marketing and promotion of facility / department services.

Provides Operational Support including:

12. Subject matter expert for Payroll, Human Resources, IT software systems utilized in the facility.

13. Provides support for all staff, fielding questions on Payroll, Human Resources, IT software systems

14. Assists in the scheduling, interviewing and selection of staff.

15. Assists staff with education, training, and surveys

16. Directs, motivates and evaluates activities of facility / department staff ensuring that goals and expectations are met.

Minimum Qualifications:

Bachelor’s degree or related 4-year experience

Three years management/supervisory experience.

-and -

Three years budgeting experience.

-and -

Proven interpersonal and organizations skills.

Preferred Qualifications

Degree in Business/Finance/Accounting obtained through an accredited institution. Education is verified.

Experience in a healthcare related setting.

Interact with others requiring the employee to communicate information.

-and -

Operate computers and other office equipment requiring the ability to move fingers and hands.

-and -

See and read computer monitors and documents.

-and -

Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Location:

CSC Warehouse Montana - Billings

Work City:

Billings

Work State:

Montana

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$29.58 - $45.66

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.


Learn more about our comprehensive benefits package here.


By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.


Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.


All positions subject to close without notice.


Skills Required

  • Bachelor's degree or related four-year experience
  • Three years of management or supervisory experience
  • Three years of budgeting experience
  • Proven interpersonal and organizational skills
  • Degree in Business, Finance, or Accounting from an accredited institution
  • Experience in a healthcare-related setting

Intermountain Healthcare Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Intermountain Healthcare and has not been reviewed or approved by Intermountain Healthcare.

  • Healthcare Strength Healthcare Strength: Feedback suggests medical, dental, and vision coverage are comprehensive with multiple plan options, in‑network advantages, and supplemental protections like life, disability, and adoption coverage. Premium assistance and access to Intermountain’s network add perceived value.
  • Wellbeing & Lifestyle Benefits Wellbeing & Lifestyle Benefits: Feedback suggests wellness resources such as Be Well/LiVe Well and the Employee Assistance Program provide meaningful support for physical and mental health. Reward dollars, peer support, and spouse/partner participation are highlighted as useful features.
  • Leave & Time Off Breadth Leave & Time Off Breadth: Feedback suggests paid time off is broadly available and viewed as generous in some programs. Examples note substantial vacation and sick time for certain roles, supporting schedule flexibility.

Intermountain Healthcare Insights

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The Company
HQ: Salt Lake City, UT
19,912 Employees
Year Founded: 1975

What We Do

Intermountain Healthcare is a not-for-profit system of hospitals, surgery centers, doctors, and clinics that serves the medical needs of Utah, Idaho, Nevada, Colorado, Montana, and Kansas. Key medical services include cancer, heart, women and newborns, orthopedics, sports medicine, and more.

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