This role is based at our corporate office in McLean, VA
This role offers the opportunity to play a key part in managing enterprise-level Full Service Brand F&B projects across the Americas. The work spans scalable development initiatives—such as new concepts and prototypes—as well as core programs including retail, breakfast, bars, and restaurants. As Manager, Full Service Brand F&B Programs, you will support the full service brand teams with a clear focus on strengthening and growing the Hilton portfolio. Reporting to the Senior Director of Full Service Brand F&B, you will contribute to initiatives such as our Future of Full Service programming.
What you'll do during a typical day:
- Create and rollout brand level F&B programming, guidance and best practices working directly with multiple stakeholders.
- Maintain beverage and retail programs, LTO's (limited time offers), and enhancements to core F&B programming.
- Provide feedback and guidance to both internal and hotel teams on brand requirements, food service plans, brand standards and waivers.
- Track effectiveness of program testing and rollouts using internal metrics and on-property research to develop Return on investment stories, business cases and cost models for rollout.
- Develop regular cadence of internal reporting and announcements, and develop strategy and tools to deploy and promote enterprise resources to hotels, owners, and internal audiences.
How you'll collaborate with others:
- Work directly within a matrixed organization, brand teams, brand F&B leads and hotel teams to develop programming and resources for our Full Service brands.
You'll take ownership of:
- Development of resources, collateral, program guides and communications for retail and beverage program limited time offers.
- Brand specific waiver responses and guidance for on property teams.
What It Takes to Make the Stay
You have these minimum qualifications:
- Five (5) years of professional work experience
- Two (2) years of work experience in project and team leadership, in hospitality or related consumer-facing product sector.
- Experience in hotel, cruise or restaurant F&B operations
- Hybrid Schedule in McLean, VA
- Travel up to 30%.
It would be useful if you have:
- Degree or academic study in Hotel Management, Culinary, Business Administration, Marketing/Branding, Analytics
- Experience with Adobe Creative Cloud / InDesign
- Familiarity with Food Service diagrams, blue prints or technical drawings
How We'll Help You Thrive
At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
- Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
- Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
- Financial security for your future – Our retirement plans make it easier to save for what’s next
*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Skills Required
- Five years of professional work experience
- Two years of work experience in project and team leadership
- Experience in hospitality or a related consumer-facing product sector
- Experience with hotel, cruise, or restaurant food and beverage operations
- Ability to work a hybrid schedule in McLean, Virginia
- Ability to travel up to 30%
- Degree or academic study in hotel management, culinary arts, business administration, marketing or branding, or analytics
- Experience with Adobe Creative Cloud or InDesign
- Familiarity with food service diagrams, blueprints, or technical drawings
Hilton Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
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Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
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Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 22 world-class brands comprising nearly 7,300 properties and more than 1.1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 165 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.
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