This role is based at one of our corporate offices in Memphis, TN, McLean, VA, or Dallas, TX
This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Manager Product Management Mobile, you will bring your technical skills to a hospitality company with an award-winning culture. On the Mobile Product team, you will report to the Director of Mobile Product. You will support projects including the development and delivery of mobile capabilities. These capabilities enable personalization, segmentation, targeted offers, guest engagement & messaging, new brand launches, and partnership experiences.
What you'll do during a typical day:
- Own mobile product capabilities supporting brand integrations, marketing technology, audience targeting, segmentation, personalization, offers, campaign enablement, and analytics.
- Translate business and stakeholder requirements into product scope, user stories, acceptance criteria, business rules, analytics requirements, and delivery plans.
- Manage the product backlog, define requirements, and coordinate cross-functional teams to deliver mobile features.
- Monitor feature performance and use analytics, guest feedback, and operational insights to recommend enhancements and roadmap priorities.
How you'll collaborate with others:
- Build partnerships with teams across Brand, Marketing, Loyalty, Analytics, Architecture, Engineering, UX/UI, QA, Operations, and Support to align mobile product priorities with business and guest experience goals.
- Collaborate with business and technology stakeholders to define requirements, audience strategies, measurement approaches, integrations, and launch plans.
- Facilitate alignment across teams through roadmap planning, backlog refinement, stakeholder reviews, testing activities, release readiness, and post-launch performance evaluations.
Deliverables you'll take ownership of:
- Mobile product roadmaps, backlog priorities, feature requirements, and delivery plans that advance marketing, personalization, targeting, offers, analytics, and guest engagement initiatives.
- Product documentation, launch readiness plans, stakeholder alignment materials, and performance recommendations that support successful delivery and continuous optimization.
You have these minimum qualifications:
- Five (5) years of professional work experience in Technology, Product Management, Digital Product, Mobile Product, Marketing Technology, or a related field.
- Three (3) years of experience owning consumer-facing digital or mobile app products, including iOS and Android app experiences.
- Experience managing digital product initiatives involving marketing technology, personalization, audience targeting, analytics, or customer engagement capabilities.
- Experience defining product requirements and translating stakeholder needs into roadmaps, user stories, acceptance criteria, and delivery plans.
- Experience managing multiple simultaneous projects, managing dependencies, and driving successful product delivery across multiple stakeholder groups.
- This is a hybrid role and would require being near one of our three U.S. office locations: McLean, Dallas, or Memphis.
- Travel up to 10% as needed.
It would be useful if you have:
- Bachelor's Degree, or Associate's Degree plus 6+ years of Technology-related experience, or High School Degree/GED plus 12+ years of Technology-related experience.
- Seven (7) + years of professional work experience in Technology, Product Management, Digital Product, Mobile Product, Marketing Technology, or a related field.
- Experience with mobile applications, digital marketing technologies, customer data platforms, analytics tools, APIs, SDKs, and personalization or experimentation platforms.
- Experience delivering consumer-facing digital products within hospitality, travel, retail, eCommerce, loyalty, or similar customer engagement environments.
- Experience working in complex, organizations with cross-functional dependencies spanning product, engineering, analytics, marketing, and operations teams.
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
- Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
- Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
- Financial security for your future – Our retirement plans make it easier to save for what's next
*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $100,000 – $145,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.
About UsSkills Required
- Five years of professional experience in technology, product management, digital product, mobile product, marketing technology, or a related field
- Three years of experience owning consumer-facing digital or mobile app products, including iOS and Android experiences
- Experience managing digital product initiatives involving marketing technology, personalization, audience targeting, analytics, or customer engagement capabilities
- Experience defining product requirements and translating stakeholder needs into roadmaps, user stories, acceptance criteria, and delivery plans
- Experience managing multiple simultaneous projects, dependencies, and cross-functional product delivery
- Ability to work near the McLean, Dallas, or Memphis corporate office locations in a hybrid role
- Bachelor's degree, or an Associate's degree plus six or more years of technology-related experience, or a high school diploma/GED plus twelve or more years of technology-related experience
- Seven or more years of professional experience in technology, product management, digital product, mobile product, marketing technology, or a related field
- Experience with mobile applications, digital marketing technologies, customer data platforms, analytics tools, APIs, SDKs, and personalization or experimentation platforms
- Experience delivering consumer-facing digital products in hospitality, travel, retail, eCommerce, loyalty, or similar customer engagement environments
- Experience working in complex organizations with cross-functional dependencies across product, engineering, analytics, marketing, and operations teams
Hilton Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
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Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
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Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 22 world-class brands comprising nearly 7,300 properties and more than 1.1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 165 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.
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