Managed Services Linux & SAP SME

Job Description:

HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you.

Management Level Definition:

Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees.

What you'll do:

• Strong implementation, migration and support in Linux (RHEL & SUSE)
• Strong HANA Infra experience.
• BOBJ,SAP Convergent Charging, SAP Convergent Mediation ,Cloud Connector.
• Day to Day Linux and SAP Infra tasks.
• Excellent knowledge of HIGH AVAILABILITY AND DISASTER RECOVERY SCENERIOS
• Service Guard, Pacemaker Hands On experience is a must with ability to on-board new systems and fine tune existing systems
• Able to Handle Customer Issues Independently and provide solutions to Critical customer issues
• Able to join customer meetings and take part in various critical Activities such as Upgrades , Migrations , Performance tuning etc.
• Should be able to Handle Performance Tuning Activities on both Application and Database levels along with Optimizing System with fine tuning adjustments to deliver good system availability and performance
• Perform Various OS upgrades, HANA DB upgrades etc .
• Working knowledge of high availability and disaster recovery environments, as well as OS level clustering.
• Upgrades and Add-on Installations
• Linux & HANA HA and DR Setup.
• Knowledge on Metro Cluster.
• Experienced with typical support activities including preventive maintenance
• Working knowledge of key ITIL processes.
•  Ability to troubleshoot/analyze and resolve technical problems, Knowledge/Experience in performance tuning, troubleshooting
• Preferably Linux certified.
• Automate administrative and operational systems support functions. Provide training and direction to other operational support teams.
• Participate in providing 24x7 support on rotational basis to ensure operations of these critical systems for different customers.
• Preparing Daily Monitoring reports for System Health Checks
• Proactively handling the Incidents and provide a proper response within specified time limit
• Having basics knowledge on how to manage incidents coming within the shifts.

What you need to bring:

• Excellent understanding of Linux and SAP HANA Infra technologies and applications.
  Must have strong technical foundation and strong problem-solving skills during Critical Events .
  Ability to work with virtual teams and across diverse cultures to deliver results.
• Conversant in English, spoken and written, with proven communication, interpersonal, influencing and negotiation skills.
  Proven track record of delivering against stretched targets.
• Substantial experience consulting, problem management and detailed analysis.
• Extensive Linux technical subject matter expertise on RHEL.
  

Preferred Certifications

• RHEL Certified(Must)
• ITIL Certified

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

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Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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