M365 Engineering Manager

The Opportunity:
 

The M365 Engineering Manager is responsible for leading a team of M365 engineers and developers in the delivery of enterprise-wide services and solutions. This role emphasizes people management, project oversight, resource coordination, and customer engagement rather than deep hands-on engineering. The manager ensures operational excellence, consistent execution, and adherence to DHS governance standards while driving continual service improvement across the M365 environment.

Responsibilities:

• Provide active, engaged leadership focused on team performance, delivery quality, and meeting commitments.
• Manage and mentor M365 engineers and developers, ensuring clear expectations and accountability.
• Create and distribute weekly status reports highlighting accomplishments, risks, and productivity metrics.
• Identify process inefficiencies and drive continual service improvement (CSI) initiatives through completion.
• Coordinate closely with the Scrum Master and development teams to ensure proper staffing, prioritization, and task alignment.
• Serve as an escalation point for both DHS and technical staff, removing blockers and guiding resolution efforts.
• Act as liaison to DHS customers and program functional leads, ensuring clear communication and aligned expectations.
• Oversee project schedules, deliverables, and milestone achievement; maintain accurate documentation and provide routine updates.
• Ensure all DHS-defined governance, compliance, and project standards are consistently implemented.
• Engage directly with end users, stakeholders, and process owners to document business needs and validate completed deliverables.
• Oversee quality of architectural artifacts and project-related documentation within your scope.
• Exhibit proactive customer-focused behavior, providing timely updates and anticipating stakeholder needs.

Level Description

• Manages experienced professionals who work independently and handle complex assignments.
• Executes policy and strategy within a short-term (≤1 year) planning horizon.
• Addresses complex, multi-department problems requiring investigation, analysis, and informed decision-making.
• Influences individuals beyond immediate team regarding policies and practices; may be a recognized SME.
• Contributes measurable impact to operational plans, process improvements, and team performance.
• May manage projects and processes within a defined budget; may contribute to budget planning.

Leadership & Talent Management

• Leads a small to mid-sized team of seasoned professionals; responsible for work review and direction.
• Holds or significantly influences decisions related to hiring, performance management, promotions, and rewards.

Knowledge & Experience

• Strong applied knowledge in project execution, operational management, and team leadership.
• Advanced understanding of enterprise IT environments and M365 service delivery.
• Typically holds a bachelor’s degree and 5+ years of relevant leadership experience.

Qualifications:
Required: 

• Ability to obtain DHS EOD Clearance.
• Demonstrated experience managing or supervising an M365 engineering or development team.
• Bachelor’s degree in Computer Science, MIS, Business, or related field.
• 10+ years of IT experience, including 5+ years working with Microsoft platforms.
• Ability to work effectively with staff across business, technical, and management levels.
• Experience supporting U.S. Federal Government customers.
• Excellent written and verbal communication skills.

Desired:

• Experience leveraging Jira and Confluence for project and workflow management.

What You Can Expect:

 A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

Since this position can be worked in more than one location, the range shown is the national average for the position.

The proposed salary range for this position is:

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.