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Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.
As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.
We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.
💻 Role
The Localization Operations Specialist at Whatnot supports the day-to-day execution of localization initiatives across product, marketing, and support content. In close partnership with the Localization Operations Manager, this role ensures projects move efficiently from intake to delivery while maintaining quality, consistency, and clear communication across stakeholders and external partners.
Reporting to the Localization Operations Manager, this role focuses on operational excellence, launch support, workflow management, and continuous process improvement in a fast-growing, international environment.
Day-to-Day Responsibilities
Manage day-to-day localization projects across product, marketing, and support content, ensuring timely and high-quality delivery
Partner closely with cross-functional stakeholders to align on priorities, timelines, and localization requirements
Support international launches by coordinating localization readiness and surfacing risks early
Triage localization feedback and bugs, working with vendors and internal teams to implement fixes
Contribute to improving processes, documentation, and linguistic assets as we scale
We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our Los Angeles, San Francisco, or New York City hubs.
👋 YouPeople who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.
As our next Localization Operations Specialist, you should have:
2–4 years of experience managing localization or content operations projects
Experience working with TMS platforms such as Smartling, Phrase, or similar tools
Strong project management skills with the ability to manage multiple workstreams simultaneously
Excellent written and verbal communication skills
Professional working proficiency in at least one additional language beyond English
Experience collaborating cross-functionally in a tech, marketplace, or high-growth environment
Detail-oriented with a bias toward action and comfort operating in ambiguity
Ability to conduct root cause analysis and propose practical solutions
3-6 month contract
Competitive Hourly Wage
Monday - Friday 8:00-5:00pm
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.
Skills Required
- 2-4 years of experience managing localization or content operations projects
- Experience working with TMS platforms such as Smartling, Phrase, or similar tools
- Strong project management skills with the ability to manage multiple workstreams simultaneously
- Excellent written and verbal communication skills
- Professional working proficiency in at least one additional language beyond English
- Experience collaborating cross-functionally in a tech, marketplace, or high-growth environment
- Detail-oriented with a bias toward action and comfort operating in ambiguity
- Ability to conduct root cause analysis and propose practical solutions
What the Team is Saying
Whatnot Compensation & Benefits Highlights
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Affordable Benefits — Benefits costs are considered low for employees, with employer-verified information indicating very high coverage of medical premiums for individuals and substantial support for dependents. Feedback suggests this materially reduces out-of-pocket healthcare expenses.
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Parental & Family Support — Parental and family offerings are viewed as strong, including 16 weeks of paid parental leave, a one‑month gradual return, childcare allowances, and lifetime family‑planning support for adoption and fertility. Feedback suggests these programs provide meaningful support for growing families.
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Retirement Support — Retirement provisions are seen as competitive, with a 401(k) match of 100% up to 4% of base salary and mention of pension support in some international locations. Feedback suggests the clear employer match enhances the long‑term value of total rewards.
Whatnot Insights
What We Do
We bring people together around the things they love and turn their passions into their livelihood.
Why Work With Us
Passion is the centerpiece of our culture. We’ve got passionate buyers, sellers, and employees. We want you to bring your passions to Whatnot.
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Whatnot Offices
Remote Workspace
Employees work remotely.
Our “office optional” policy lets you work where you’re most productive. With options of working from home, in person, or a mix of both. We have office hubs within the US, UK, Ireland, Poland, and Germany today.
