Whatnot
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The Inside Account Executive will drive the expansion of Whatnot's supply by acquiring and nurturing new livestream sellers. Responsibilities include managing the sales cycle, pitching, onboarding sellers, and collaborating with the team to develop growth strategies, while consistently meeting sales targets.
Lead the IT Operations team, ensuring employees have the necessary technology for their roles. Develop IT procedures, manage software and hardware inventory, ensure security compliance, and work cross-functionally to implement tools for operational efficiency. Mentor team members and build strategies with leadership while maintaining high-quality internal customer service.
As a Product Manager for Trust and Safety, you will lead product strategy, define requirements, and collaborate across teams to enhance user safety while driving product innovation. Responsibilities include developing product roadmaps, managing policies, and resolving major blockers for company success.
The Fraud Agent will investigate potential fraud on the Whatnot platform, conducting transaction-level reviews, identifying fraud trends, and ensuring a positive user experience while adhering to interdepartmental service level agreements.
The Sales Operations Manager is responsible for developing and executing sales strategies, managing sales compensation models, collaborating with Finance for commission payouts, and supporting overall RevOps needs. They play a key role in setting quotas and tracking sales performance to drive organizational growth.
As a Software Engineer at Whatnot, you will build new features for live-stream sections, implement growth strategies, design and operate scalable services, and support projects throughout their life cycle. The role emphasizes autonomy and good judgment in making product decisions and technical trade-offs.
As a Senior Manager of Strategic FP&A Sales at Whatnot, you will manage financial processes including month-end reporting, forecasting, and budget planning. You will develop financial narratives and data packages for leadership, partner with sales and operations teams, and identify risks and opportunities to support business strategy.
The Senior Manager, Strategic FP&A Marketing will report financial and operational KPIs, manage financial processes including budgeting and forecasting, and provide insights to influence business strategy while developing data packages and maintaining KPIs for stakeholder alignment.
As a Marketing Manager at Whatnot, you will drive buyer acquisition for collectibles through campaigns, manage influencer relationships, and execute marketing strategies across various channels. Your role includes measuring the effectiveness of initiatives and collaborating closely with the social team to develop a robust social media strategy.
The Product Designer will develop design strategies for optimizing seller workflows and enhancing productivity on the platform. Responsibilities include user research, creating high-fidelity designs, collaboration with cross-functional teams, and mentoring other designers to foster a culture of excellence in design.
As Director of Seller Marketing at Whatnot, you will lead efforts to grow the seller base, manage a marketing team, define go-to-market strategies, and leverage various demand generation channels to attract and retain sellers. You will also partner with cross-functional teams to create effective messaging and oversee event strategies to enhance seller engagement and success on the platform.
The Vendor Management Specialist will oversee BPO partner performance, identify issues, maintain stakeholder relationships, support initiatives, and drive process improvements to enhance efficiency and customer satisfaction.
The Lead Product Designer at Whatnot will oversee user growth strategies, design innovative solutions for user acquisition and retention, mentor fellow designers, and collaborate with cross-functional teams. This role requires conducting user research, utilizing A/B testing for design validation, and ensuring user-centric product experiences.
The Lead Copywriter at Whatnot will develop impactful copy and creative campaigns, maintaining consistency with the brand voice. Responsibilities include collaborating with teams, overseeing creative processes, and using data to optimize messaging. The role requires a passion for storytelling and experience in both brand and performance-focused copy.
As a Trust & Safety Agent, you will provide frontline support to customers, addressing escalated issues related to the Whatnot platform. Responsibilities include handling inbound customer inquiries, investigating cases with sensitivity, and collaborating with other departments to ensure effective resolutions. You will utilize data to improve marketplace safety, monitor operations performance, and represent the company professionally.
The Technical Program Manager will oversee Infrastructure initiatives, focusing on incident management, data reliability, and efficiency improvements. This role involves collaborating with cross-functional teams to drive the engineering roadmap, communicate progress, and enhance overall organizational effectiveness, all while navigating complex and ambiguous environments.
The Director of Sales, International is responsible for leading an international sales team, developing and executing sales strategies, and collaborating closely with executives. Key responsibilities include driving growth, improving sales operations, and leveraging data for forecasts and accountability. The role also involves mentoring and developing talent while ensuring operational excellence.
The Director of Sales, International will lead and build a sales team focused on driving growth at Whatnot. They will develop sales strategies, enhance operations, and collaborate with various departments to achieve revenue goals, while mentoring team members and leveraging data for effective decision-making.
The Software Engineer will maintain CI/CD pipelines, build local development tooling, deploy services across environments, optimize developer workflows, and provide architecture recommendations in a fast-paced, collaborative environment.
As a Software Engineer on the Recommendation Systems team, you will develop scalable solutions for a high-quality Discovery experience, focusing on backend systems for dynamic feeds and partnering with machine learning teams. Your role involves shipping features, maintaining low-latency infrastructures, and contributing to advanced recommendation solutions.
