Whatnot
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eCommerce • Mobile
As Senior Manager, you'll lead international Trust & Safety operations, mentor a team, manage complex cases, and improve user experience through process design and tools.
eCommerce • Mobile
As a Search Engineer, you'll build a top-notch search experience for users, focusing on taxonomy, search algorithms, and content understanding. You will apply statistical and machine learning methods while shipping features rapidly.
eCommerce • Mobile
The Product Operations Manager ensures product initiatives run efficiently by streamlining processes, maintaining operational frameworks, and facilitating cross-team collaboration for improved performance.
eCommerce • Mobile
The Head of Consumer PR will develop and execute a global communications strategy to enhance awareness and engagement for Whatnot, focusing on storytelling, media relationships, and impactful campaigns.
eCommerce • Mobile
The Trust & Risk Agent provides support for customers with trust and safety issues, ensuring a safe platform through investigation, resolution, and collaboration with other departments.
eCommerce • Mobile
As a Software Engineer in Infrastructure Reliability, you'll build distributed systems that enhance platform reliability, implement traffic control mechanisms, and develop monitoring tools, working closely with diverse teams.
eCommerce • Mobile
Lead the strategy and execution of the payments platform for Whatnot, managing core metrics and cross-functional collaboration to enhance financial processes and capabilities.
eCommerce • Mobile
The QA Engineer will test software, manage bugs from discovery to resolution, and collaborate with cross-functional teams, advocating for end-users and driving projects effectively.
eCommerce • Mobile
As a Trust & Risk Agent, assist German users with escalated trust issues, de-escalate concerns, and enhance marketplace safety through effective communication and investigation.
eCommerce • Mobile
This role involves building features for live-stream users, implementing growth strategies, and developing scalable systems with a focus on user experience.
eCommerce • Mobile
Provide frontline IT support and local hub coverage, manage Jira Service Management queue and SLAs, administer Okta and Google Workspace, run onboarding/offboarding, build workflow automations, maintain documentation, support macOS devices, and participate in IT projects and occasional onsite travel.
eCommerce • Mobile
Lead the design of distributed systems, drive large initiatives, and enhance technical architecture at Whatnot, fostering rapid growth and stability.
eCommerce • Mobile
As a Partnerships Manager, you'll grow seller communities in Japan by sourcing sellers, partnering with top sellers, and executing marketing initiatives.
eCommerce • Mobile
As a Customer Experience Agent, you will resolve issues related to payments and orders, ensure timely customer satisfaction, and improve processes while becoming an expert on the company's products.
eCommerce • Mobile
You will manage a customer support team, build processes, advocate for local customers, improve the app experience, and use metrics to evaluate performance.
eCommerce • Mobile
Manage day-to-day localization projects across product, marketing, and support; own TMS workflows; coordinate international launches; triage localization bugs; improve processes, documentation, and linguistic assets.
eCommerce • Mobile
As a Software Engineer Intern, you will work on cross-functional teams to build features, implement growth strategies, and deliver a trusted marketplace experience during a 12-16 week internship.
eCommerce • Mobile
As a Customer Experience Agent, you'll ensure customer satisfaction by resolving issues related to payments and orders while providing support through email and chat.
eCommerce • Mobile
As an iOS Engineer on the Buyer Growth team, you will lead growth initiatives, develop features for our iOS app, and collaborate with various teams to improve user acquisition and retention.
eCommerce • Mobile
The Product Manager will lead Ads & Promos tools strategy and execution, improving user experiences and driving business impact for sellers.
