Lifecycle Technical Project Manager

Posted Yesterday
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Cottonwood Heights, UT, USA
Hybrid
112K-140K Annually
Mid level
Fintech • Mobile • Software • Financial Services
SoFi’s mission is to help people reach financial independence to realize their ambitions.
The Role
Manages technical projects and programs supporting Lifecycle Marketing. The role identifies and prioritizes marketing technology and data needs, partners with Product and Engineering to define requirements, documents solutions, supports tool adoption and training, and advises marketing teams on technology capabilities. Candidates need technical project management experience, digital marketing technology knowledge, and the ability to facilitate technical requirements and acceptance criteria across distributed teams.
Summary Generated by Built In

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Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role

Technical Project and Program Managers manage the development and implementation process of a company’s products and services. They do not have responsibility over product development, but this role does require a technical background in order to complete overall project management responsibility.

What you’ll do:

  • Act as an internal technical consultant to ensure Lifecycle Marketing teams are fully leveraging tools and technology capabilities in their campaign and program strategies 
  • Contribute toward documentation that will be utilized by development and operations specialists on the Lifecycle Marketing team 
  • Identify, scope, and prioritize Lifecycle Marketing tech and data needs across select lines of business
  • Partner with various Product and Engineering teams to fully articulate and clarify requirements
  • Contribute to product definition and requirement documentation processes, ensuring that Lifecycle Marketing outputs deliver against expectations
  • Assist in communication, evangelism, and training on new tools, features, and capabilities
  • Collaborate regularly with other Lifecycle TPMs 

What you’ll need:

  • 3+ years of experience in technical project management – with a focus on marketing technology, tools, and platforms
  • Knowledge of digital marketing channels and their associated tech competencies (i.e. HTML, CSS, SQL, scripting languages, etc) 
  • Ability to work with engineering teams to facilitate acceptance criteria and other technical details
  • Proven track record of effective time/project management – ability to multitask & prioritize to ensure project deadlines are met and/or deliverables are provided on time
  • Ability to collaborate with remote teams

Nice to have:

  • Previous digital/lifecycle marketing experience
  • Previous finance or tech industry experience
  • Product management experience 
  • Prior experience with Braze, Sparkpost, Datagrip, Athena, Amplitude, M-particle
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. 
 
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].We are unable to accommodate remote work from Hawaii, Alaska or Puerto Rico at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Skills Required

  • 3+ years of technical project management experience focused on marketing technology, tools, and platforms
  • Knowledge of digital marketing channels and associated technologies, including HTML, CSS, SQL, and scripting languages
  • Ability to work with engineering teams to facilitate acceptance criteria and technical details
  • Effective time and project management skills, including multitasking and prioritization
  • Ability to collaborate with remote teams
  • Previous digital or lifecycle marketing experience
  • Previous finance or technology industry experience
  • Product management experience
  • Experience with Braze, SparkPost, DataGrip, Athena, Amplitude, or mParticle

What the Team is Saying

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SoFi Compensation & Benefits Highlights

  • Healthcare Strength Core coverage is described as comprehensive—medical, dental, and vision—along with company‑paid life and disability insurance, HSA/FSA options, and access to mental‑health support including therapy sessions and EAP resources. Materials also note heavily subsidized U.S. medical premiums and no‑cost digital mental‑health care.
  • Parental & Family Support Public benefits list up to 12 weeks of fully paid parental leave, plus fertility/adoption/surrogacy support, paid caregiver leave, and subsidized backup child/elder care. Pet insurance and related family‑oriented resources are also highlighted.
  • Affordable Benefits Benefits pages describe significantly subsidized medical coverage, 100% employer‑paid premiums for certain dental/vision plans, and employer HSA contributions on HDHP options. These features point to lower out‑of‑pocket costs for several core benefits.

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The Company
HQ: San Francisco, CA
4,500 Employees
Year Founded: 2011

What We Do

SoFi wasn’t built to be a bank. Or a technology company. We were built for one mission: help people achieve financial independence so they can realize their ambitions. Redefining an entire industry isn’t easy work—and it’s not for the faint of heart. It takes a certain kind of team. People with diverse perspectives and expertise, united by a common sense of purpose. People willing to challenge assumptions but always do the right thing. People proving that innovation and responsibility don’t have to compete, but can come together to create something truly unconventional in the world. For the last eight years, we’ve been charting this new path forward. We call it The SoFi Way. At SoFi, we don’t just talk about culture: we live it. The SoFi Way is how we show up every day, how we make decisions, and how we build for our members, clients, and each other.

Why Work With Us

Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.

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SoFi Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!

Typical time on-site: Flexible
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HQSan Francisco, CA
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Cottonwood Heights, UT
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