LEARNING AND DEVELOPMENT COORDINATOR

Training Needs Analysis & Planning

• Conduct training needs analysis (TNA) in collaboration with HR and line managers

• Compile the annual L&D calendar

• Align training plans to business strategy and individual development plans

Programme Design & Coordination

• Coordinate design and delivery of internal training programmes

• Source and manage external training providers

• Schedule and logistically manage all training events (venues, travel, materials)

Learning Management System (LMS) Administration

• Maintain and administer the LMS

• Upload content, track completion, and generate reports

• Ensure accurate training records for all staff

Onboarding & Induction

• Coordinate and deliver structured onboarding/induction programmes for new joiners across all JIB locations

• Ensure consistency of onboarding experience

Leadership & Talent Development

• Support implementation of leadership development programmes

• Coordinate mentoring and coaching schemes

• Manage graduate/trainee development programmes

Compliance & Mandatory Training

• Ensure all mandatory and regulatory training is scheduled, tracked, and completed on time

• Maintain compliance training registers

L&D Reporting & Analytics

• Compile monthly/quarterly training reports

• Track training hours, completion rates, and ROI

• Present insights to Head of HC

Vendor & Budget Management

• Manage relationships with training vendors

• Process invoices

• Support L&D budget tracking and variance reporting

• Any other duties as assigned by the Head of Human Capital

Qualifications

• Bachelor's degree in Human Resources, Education, Organisational Psychology, Business Administration, or related field

• CIPD qualification (Level 3 or above) or equivalent L&D certification preferred

Experience

• 3-5 years in L&D, training coordination, or HR generalist role with strong L&D focus

• Experience administering an LMS

• Experience working in a multi-country or multinational environment preferred

• Exposure to blended learning design an advantage

Skills

• LMS administration, training facilitation, MS Office (especially PowerPoint and Excel), data reporting, vendor coordination

Competencies

• Highly organised, strong interpersonal and communication skills, attention to detail, proactive, able to work across cultures and time zones, passion for people development