The Role
Leads software quality initiatives across UI, API, performance, scalability, and infrastructure testing. Builds and scales automation frameworks, drives shift-left testing, reviews code, optimizes CI/CD pipelines, and performs root-cause analysis for production issues. Provides expertise in microfrontend architectures and databases, collaborates with engineering and product teams, and mentors QA/SDET engineers while developing tools that improve testing productivity and release reliability.
Summary Generated by Built In
About HighLevel:
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
Our people
With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
Our impact
Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.
Learn more about us on our YouTube Channel or Blog Posts
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
Our people
With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
Our impact
Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.
Learn more about us on our YouTube Channel or Blog Posts
About the Role:
This role is about going beyond traditional QA, you’ll be a hands-on leader who builds frameworks, improves testing approaches, and ensures fast, reliable releases with minimal bug leakage. You’ll influence architecture, enable shift-left testing practices, and motivate the team to innovate in how we approach product quality.
We’re looking for a Lead SDET who can not only drive technical quality initiatives but also set examples for the team, mentor peers, and ensure product excellence across performance, scalability, and automation.
Responsibilities:
- Lead Quality Initiatives: Set quality standards and best practices across UI, API, performance, and scalability testing
- Framework Development: Design, build, and maintain robust test automation frameworks for UI and API testing
- Code & Architecture Reviews: Conduct code reviews for junior engineers, guide them in understanding the impact of code changes, and enforce scalable automation patterns
- Shift-Left Testing: Drive early quality practices by embedding testing in the design and development phase; ensure automation catches bugs as early as possible
- Performance & Scalability: Partner with product and engineering teams to validate scalability, performance, and infrastructure-level quality
- Micro frontend & DB Expertise: Provide technical quality insights on microfrontend architecture and databases (MongoDB, Firebase, etc.)
- Mentorship: Inspire, mentor, and guide the QA/SDET team to continuously improve their technical skills and testing mindset
- Innovation in Testing: Encourage new approaches beyond traditional testing methods, focusing on efficiency, faster delivery, and minimal bug leakage
- Cross-Team Collaboration: Work with developers, PMs, DevOps, and product stakeholders to ensure quality is owned across the product lifecycle
- RCA: Drive RCA for all prod issues and plug the defect leakage gaps
Requirements:
- 7+ years of experience in software testing and automation, with at least 3+ years in a lead or senior role
- Proven experience building and scaling automation frameworks for both UI and API
- Strong coding skills in languages commonly used for test automation (e.g., JavaScript/TypeScript, Python, Java)
- Solid understanding of performance, scalability, and infrastructure testing
- Hands-on experience with microfrontend architectures and databases like MongoDB and Firebase
- Experience conducting code reviews and mentoring team members
- Strong understanding of CI/CD pipelines and integrating automation for continuous testing
- Proven experience managing and optimizing CI/CD pipelines for large-scale applications. Ability to influence product architecture and design with a quality-first mindset
- Excellent communication and leadership skills with the ability to motivate and inspire a team
- Customer-first approach: ensuring quality translates to real-world reliability and user experience
- Experience in developing tools which helped QA org to improve the productivity
EEO Statement:
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
We encourage you to review our Privacy Policy before submitting your application.
We encourage you to review our Privacy Policy before submitting your application.
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Skills Required
- 7+ years of experience in software testing and automation
- At least 3+ years in a lead or senior role
- Experience building and scaling UI and API test automation frameworks
- Strong coding skills in JavaScript/TypeScript, Python, or Java
- Understanding of performance, scalability, and infrastructure testing
- Hands-on experience with microfrontend architectures
- Hands-on experience with MongoDB and Firebase
- Experience conducting code reviews and mentoring team members
- Strong understanding of CI/CD pipelines and continuous testing integration
- Experience managing and optimizing CI/CD pipelines for large-scale applications
- Ability to influence product architecture and design with a quality-first mindset
- Excellent communication and leadership skills
- Customer-first approach focused on reliability and user experience
- Experience developing tools that improve QA organization productivity
HighLevel Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HighLevel and has not been reviewed or approved by HighLevel.
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Healthcare Strength — Employer materials highlight employer-paid medical and vision for employees, with mental health support and short‑term disability included. Feedback suggests health coverage is a relative bright spot that can raise overall satisfaction even when base pay is not top‑tier.
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Leave & Time Off Breadth — Flexible PTO, paid family leave, and paid holidays are emphasized alongside a remote‑first setup. Feedback suggests this time‑off approach supports work–life balance and is frequently cited as part of the value proposition.
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Retirement Support — A company‑matched 401(k) is presented as part of the core package. Feedback suggests retirement support contributes meaningful long‑term value and helps offset tradeoffs in cash compensation.
HighLevel Insights
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The Company
What We Do
https://www.gohighlevel.com/quick-links One white-labeled marketing app to rule them all. HighLevel is everything your business needs to succeed! Capture leads using our landing pages, surveys, forms, calendars, inbound phone system & more! Automatically message leads via voicemail, forced calls, SMS, emails, FB Messenger & more! Use our built in tools to collect payments, schedule appointments, and track analytics
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