The Senior Manager, Customer Success leads and develops customer success teams, ensuring high satisfaction and retention rates. Responsibilities include managing KPIs, coaching team members, implementing process improvements, and driving operational excellence. This role acts as an advocate for customer needs and collaborates across functions to enhance the customer experience while fostering a strong team culture.

The Product Manager will oversee the development and management of CRM capabilities, focus on Custom Objects, and work with cross-functional teams to define and deliver innovative solutions for marketing agencies.

The Product Manager for Workflows will enhance the Workflows Module by designing new automation features, optimizing existing workflows, managing feature requests, collaborating across teams, and analyzing user metrics to improve usability and efficiency.

As a Software Development Engineer III at HighLevel, you will develop scalable backend services, manage infrastructure, and lead API design while working collaboratively with a team. You will write clean, manageable code ensuring strong optimization and functionality.

The Deal Desk Manager will optimize the deal process at HighLevel, including deal structuring, pricing, and compliance with internal policies. This role involves partnering with Sales and Rev Ops, supporting financial planning and analysis, and managing program performance to enhance profitability and operational efficiency.

The People Operations Specialist will streamline HR processes, ensuring compliance and enhancing employee experience. Responsibilities include managing the employee lifecycle, coordinating benefits and payroll, and improving HR processes through collaboration and data management.

As a Software Development Engineer III at HighLevel, you'll be responsible for developing scalable backend services, managing infrastructure, designing and developing APIs, and creating web applications using Vue.js. You will collaborate closely with a multidisciplinary team and ensure high-quality, maintainable code and functionality within the software.

The Associate Product Designer will work with cross-functional teams to turn user insights into engaging products. Responsibilities include setting design requirements, identifying product improvement opportunities, and analyzing market needs. Candidates should have a strong portfolio and a solid understanding of the design process, including user research and prototyping.

The Lead Engineer - SDET will define and implement automation testing strategies, collaborate with teams, manage the QA team, develop automation scripts, and ensure quality throughout software releases. The role focuses on fostering a quality-first culture and driving continuous improvement.

The Manager of Customer Success leads the Customer Success team at HighLevel, aiming to enhance customer lifecycle experiences, retention, renewals, and upsell opportunities. Responsibilities include fostering team culture, managing team objectives, developing customer success strategies, and ensuring customer satisfaction through collaboration and data-driven analysis.

As a Customer Support Representative at HighLevel, you will provide exceptional support to customers by troubleshooting software issues, maintaining customer relationships, and utilizing effective communication through various channels. Your primary goal is to ensure a positive customer experience while collaborating with team members to improve services and assist in the testing of new product releases.

The Growth Product Manager will drive engagement, adoption, and revenue growth for Digital Creators and eCommerce businesses by developing strategies, optimizing user flows, conducting A/B testing, and analyzing data to improve product adoption.

The Senior Customer Support Specialist is responsible for advanced support in handling escalated product tickets, assisting customer support representatives, and conducting technical troubleshooting for API-related issues. They will document solutions, provide feedback, and collaborate with product teams to improve support processes.

The Product Marketing Coordinator will be responsible for supporting various marketing initiatives, managing project details, coordinating webinars and community engagement, and using marketing tools. This role requires strong organizational skills and the ability to manage multiple projects in a fast-paced environment.

As a WordPress Specialist at HighLevel, you will provide expert support for WordPress services, troubleshoot technical issues, assist with site migrations, optimize website performance, and collaborate with development teams. Your role includes customizing WordPress sites and creating documentation for both internal use and customer training.

As a Tableau Developer, you will leverage advanced SQL and Tableau skills to analyze complex datasets and create engaging dashboards. You will act as a liaison between the data team and stakeholders, ensuring dashboards meet strategic goals while mentoring junior analysts and enhancing team capabilities.

As a Strategic Finance Manager, you will develop analytical frameworks, drive revenue forecasting, manage operational models, and influence organizational decision-making. You'll partner with functional leaders to define KPIs, conduct business trend analysis, and gather external data to support investment decisions while managing multiple projects effectively.

The Talent Acquisition Sourcing Specialist at HighLevel will source and engage top-tier talent for both tech and non-tech positions. Responsibilities include collaborating with the recruiting team, managing candidate profiles through the ATS, and supporting diversity initiatives while providing updates on sourcing progress.

As a Software Development Engineer in Test III at HighLevel, you will lead the design and execution of test strategies, ensuring the quality and performance of web applications. Responsibilities include developing automated test suites, mentoring junior members, and collaborating with cross-functional teams to resolve defects and improve testing methodologies.

The Software Development Engineer in Test III will lead mobile app testing and automation initiatives, develop and maintain test frameworks for iOS and Android, mentor junior team members, and implement best practices for quality assurance. They will also work on debugging, providing insights on testing efficiency, and ensuring high release quality.