Pager Health℠ redefines how members navigate to care and wellness, validated by clinicians and powered by AI.
Our solutions help people get the right care at the right time in the right place and stay healthy, while simultaneously reducing system friction and fragmentation, powering engagement, and orchestrating the enterprise. Pager Health partners with leading payers, providers and employers representing more than 26 million individuals across the United States and Latin America.
We are looking for a Lead Platform Engineer to provide technical leadership for our cloud platform, infrastructure, and developer enablement initiatives. This role is responsible for architecting scalable, secure, and resilient platform solutions while mentoring engineers and driving automation across the Engineering organization.
As a technical leader on a small, highly skilled Platform Engineering team, you will help define our platform strategy, establish engineering standards, and lead initiatives from concept through production. You’ll build self-service tooling, improve deployment automation, strengthen our cloud infrastructure, and enable engineering teams to deliver software safely and efficiently. The ideal candidate combines deep technical expertise with strong leadership, taking ownership of complex engineering challenges while balancing scalability, reliability, security, and operational excellence.
Responsibilities:
- Provide technical leadership and architectural direction for our cloud platform and infrastructure.
- Design, implement, and maintain scalable cloud infrastructure using Infrastructure as Code.
- Lead the design and continuous improvement of our CI/CD platform and deployment automation.
- Develop self-service tooling that enables engineers to provision, deploy, and operate services independently.
- Improve platform reliability, disaster recovery readiness, observability, and cloud cost efficiency.
- Establish engineering standards, best practices, and reusable platform patterns.
- Mentor engineers through architecture reviews, code reviews, technical guidance, and collaborative problem solving.
- Lead complex technical initiatives from research and planning through production deployment.
- Partner closely with Software Engineering, Security, and Operations teams to deliver secure and scalable solutions.
- Participate in incident response, root cause analysis, and long-term platform improvements.
Qualifications:
- Bachelor’s degree in Computer Science, Engineering, or a related technical field
- 2+ years of technical leadership experience
- 10+ years of relevant engineering experience
- Possess deep expertise designing and operating cloud infrastructure in Google Cloud Platform.
- Extensive experience with Kubernetes and containerized microservices in production environments
- Strong experience designing Infrastructure as Code using Terraform.
- Has built and maintained enterprise CI/CD platforms and deployment pipelines.
- Understanding of networking, security, IAM, secret management, and cloud architecture principles.
- Strong understanding of SDLC and Agile methodologies.
- Able to write clean, maintainable, well-tested automation and infrastructure code.
- Uses metrics and operational data to drive engineering decisions and prioritize work.
- Takes ownership of both your work and the long-term health of the platform.
- Cloud & Infrastructure experience with Google Cloud Platform (GCP), Google Kubernetes Engine (GKE),Cloud Run, Terraform, Helm, VPC Networking, Cloud SQL and Atlas
- Platform & Automation experience with tools like, Harness, Cloud Build, Docker, Vault and Github
- Experience with observability tools like, Google Cloud Monitoring (Stackdriver) and New Relic
- Experience with Disaster recovery and high availability, Performance optimization, Infrastructure security and secure software delivery, and/or Cost optimization in cloud environments is highly desirable
For Colorado, Nevada, New York, and Washington DC-based employment: In accordance with the Pay Transparency laws the pay range for this position is $175,000 - $190,000. The compensation package may include stock options, plus a range of medical, dental, vision, financial, generous PTO, stipends for professional development, and wellness benefits. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location. The range listed only applies to Colorado, Nevada, New York, and Washington DC.
At Pager Health, you will work alongside passionate, talented and mission-driven professionals – people who are building scalable platforms, solving critical enterprise-level challenges in health tech and providing concierge services to help individuals access the medical care and wellbeing programs they need.
You will be encouraged to shape your job, stretch your skills and drive the company’s future. You will be part of a remote-first, dynamic and tight-knit team that embraces the challenges and opportunities that come with being part of a growth company. Most importantly, you will be an industry innovator who is making a positive impact on people’s lives.
At Pager Health, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Please be aware that all official communication from Pager Health regarding employment opportunities will originate from email addresses ending in @pager.com or @pagerhealth.com. We will never request personal or financial information via email. If you receive an email purporting to be from Pager Health that does not adhere to this format, please do not respond and report it to [email protected].
Pager Health is committed to protecting the privacy and security of your personal information
Skills Required
- Bachelor's degree in Computer Science, Engineering, or a related technical field
- 2+ years of technical leadership experience
- 10+ years of relevant engineering experience
- Deep expertise designing and operating cloud infrastructure in Google Cloud Platform (GCP)
- Extensive experience with Kubernetes and containerized microservices in production
- Strong experience designing Infrastructure as Code using Terraform
- Experience building and maintaining enterprise CI/CD platforms and deployment pipelines
- Understanding of networking, security, IAM, and secret management
- Ability to write clean, maintainable, well-tested automation and infrastructure code
- Experience with GCP services: GKE, Cloud Run, Cloud SQL
- Experience with MongoDB Atlas
- Platform and automation experience with tools such as Harness, Cloud Build, Docker, Vault, and GitHub
- Experience with observability tools like Google Cloud Monitoring (Stackdriver) and New Relic
- Experience with disaster recovery, high availability, performance optimization, infrastructure security, secure software delivery, or cloud cost optimization
What the Team is Saying
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Pager Health Compensation & Benefits Highlights
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Healthcare Strength — Employee medical coverage includes a free Cigna high‑deductible plan with employer HSA contributions, plus dental, vision, EAP, and company‑paid life, AD&D, short‑ and long‑term disability. This provides broader‑than‑average medical and financial protection in many roles.
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Leave & Time Off Breadth — The package includes paid holidays, an unlimited PTO program, and six dedicated Wellness Days. These practices are positioned to support rest and recharge.
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Retirement Support — A 401(k) with company match is offered alongside company equity to aid long‑term wealth‑building. This combination strengthens total rewards beyond base pay.
Pager Health Insights
What We Do
Pager’s virtual care platform enables healthcare organizations to help their members and patients navigate the entire healthcare journey with a personalized, connected care experience. By bringing together clinical and service teams onto a unified, collaborative communication platform, Pager enables delivery of a complete set of virtual care services including triage, telemedicine, appointment scheduling, prescriptions, labs and care advocacy to help your members make better health and benefits decisions. Pager was founded in 2014 in New York City, and its platform supports over 15 million people across the United States and Latin America. For more information, visit pager.com.
Why Work With Us
Our teams are made up up passionate individuals who care about our mission and enjoy working together! At Pager, you'll have the opportunity to shape and stretch your own career, while making a real impact in today's healthcare landscape!
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Pager Health Offices
Remote Workspace
Employees work remotely.
Pager Health employees work remotely throughout the US.
