Position Summary
The Partner Account Technical Strategist (ATS) plays a critical role in strengthening partner engagement, enhancing lifecycle visibility, and driving growth in Citrix-based solutions. This role bridges the gap between Citrix and its partners, enabling them to effectively sell, position, and support our products throughout the customer lifecycle. To achieve this, the Partner Account Technology Strategist works with the partner to identify and match Citrix technologies with a customer’s business issues and objectives. They assist the partner in developing business value propositions around Citrix products and solutions thus driving innovation and wide-scale adoption. In summary, the Partner ATS drives sales with technical expertise, account management skills, sales ability, and a superior customer focus.
Key Responsibilities
Partner Enablement
Provide resources and training to empower partners to sell Citrix-based solutions.
Conduct joint sales activities such as webinars, bootcamps, conferences, and videos.
Manage provisioning and configuration of NFR licensing and demo environments.
Deliver product feature training and support Citrix-based offering development.
Articulate industry trends and insights.
Serve as an external spokesperson and evangelist for Citrix’s vision and associated technologies.
Pre-Sales Activities
Facilitate product demos, presentations, Proofs of Concept (PoCs), and respond to RFIs, RFPs, and RFEs.
Architect solutions tailored to partner and customer needs.
Assess the potential application of Citrix products to meet customers’ business needs.
Have a strong knowledge of our well-known use cases where applicable.
Ability to build complex, multi-product proof of concept solutions for customer evaluations as part of a sales engagement process.
Assist with overcoming technical and competitive objections and accelerate the technical evaluation component of the sales cycle.
Post-Sales Engagement
Enable partner to run technology assessments in customer accounts
Ensure active product use and reduce churn through strategic support
Coordinate and align cross-functional resources to ensure customer needs are met
Serve as a point of contact for support escalations
Strategic Technology Advisor to Partner
Build relationships with services leads and C-level technology executives in the partner organization and hold regular meetings with them.
Align partner goals and services offerings with Citrix’s broader strategic objectives
Develop joint value proposition
Drive the generation of RFEs
Collaborate with partner product teams to develop and influence partner-focused roadmaps
Drive the expansion of use cases and increase adoption of Citrix-based services
Team Growth
Provide regular and efficient updates on assigned accounts to leadership.
Consistently contribute to the broader team’s technical mindshare
Drive initiatives, where needed, to improve team performance
Preferred Skills and Qualifications
Experience in technical account management or sales engineering.
Strong understanding of Citrix products and services, including EUC (End User Computing) and ZTNA (Zero Trust Network Access) use cases.
Solid understanding of competitive technologies (VMware, Zscaler, Nerdio, F5, Island, and other competing technologies), and how to position to “win”
Proven ability to manage pre-sales and post-sales engagements effectively.
Excellent communication and presentation skills for partner-facing activities.
Ability to align technical strategies with broader business objectives.
Why Join Cloud Software Group?
At Cloud Software Group, Inc., you’ll be part of a forward-thinking team driving partner and customer success in a collaborative, innovative environment. If you’re passionate about enabling partner growth and delivering impactful technical solutions, we’d love to hear from you.
Compensation & Benefits:
This position is mapped to job category: Quadri Base Salary Range: €67,080-€100,620 gross per year (RAL). Variable Components and Benefits: Discretionary annual performance bonus up to 42.86% of the gross salary, pension plan, and lunch vouchers (€5.20 per working day). Benefits may vary depending on the nature of employment. Italy-based employees are typically offered access to healthcare, retirement, life insurance and disability benefits, and corporate program offerings among others. Pursuant to Italian Decree-no. 96 of 7th May 2026 implementing the EU Pay Transparency Directive (2023/970), Cloud Software Group Italy, S.r.l. is committed to compensating employees based on objective and gender-neutral factors. In compliance with local law, candidates will not be asked about their current or historical salary during the recruitment process.About Us:
Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.
If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.
Skills Required
- Experience in technical account management or sales engineering
- Strong understanding of Citrix products and services, including EUC and ZTNA use cases
- Understanding of competitive technologies including VMware, Zscaler, Nerdio, F5, and Island
- Ability to manage pre-sales and post-sales engagements effectively
- Excellent communication and presentation skills for partner-facing activities
- Ability to align technical strategies with broader business objectives
Cloud Software Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cloud Software Group and has not been reviewed or approved by Cloud Software Group.
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Healthcare Strength — Health coverage is described as strong, with medical, dental, and vision plans viewed positively and including HSA-compatible options.
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Retirement Support — The 401(k) offering is positioned as a standout benefit, with the company match frequently characterized as strong and plan administration viewed favorably.
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Parental & Family Support — Parental leave is presented as generous, including repeated references to 18 weeks for birthing parents in the U.S. in recent commentary.
Cloud Software Group Insights
What We Do
Cloud Software Group enables our customers to evolve, compete and succeed leveraging our software franchises for and across data, automation, insight, and collaboration.
