The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary:
As a leader in fintech, PayPal is democratizing financial services for our customers around the globe with simple, affordable, and secure products that are available to everyone. Come join our inclusive and collaborative community working to change the payments landscape and reimagine the future of money for millions of customers worldwide.
The Consumer Journeys design team within PayPal is responsible for the consumer facing experience originating at merchant sites, through Checkout and all the post-purchase journeys leading to and within the consumer app.
The Purchase Pillar of Consumer Journeys is responsible for all checkout experiences across PayPal including our flagship branded checkout, our new guest checkout product – Fastlane, and our rapidly growing Pay with Venmo initiative. In this role you will manage design for the Branded Checkout team.
Job Description:
As a Sr Product Design Manager, you will guide a team of product designers in collaborating with other cross-functional team members to build and deliver the best possible payments experiences across our core products. You will act as a strategic thought leader, guiding your team to deliver flawless execution, while ensuring that designs align with business goals by collaborating closely with your cross-functional peers.
At PayPal, design leaders demonstrate an unwavering commitment to user-centered design practices, building trust and security within the next generation of our financial service products by bringing the customer to the forefront in everything we do. In this role you will help us find and develop world class design talent and have a passion for coaching designers and partners in empathizing with customer problems, how to diagnose them with data, and treat them through design.
Job responsibilities:
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Leads UX efforts within a cross-functional team, including strategic Influence on product direction, planning, participating in delivery, presenting effectively to stakeholders up to executive level.
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Collaborates with senior leaders and stakeholders to align design goals with business objectives.
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Leads a team of designers, championing best practices in process and methodology to deliver against business KPIs and customer needs.
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Coaches the usage of an established design system, style guides, patterns and assets in the creation of UX deliverables.
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Manages workflow, intake, and design resourcing effectively, responding to business needs and priorities.
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Finds and develops world class design talent and is effective in coaching and growing designers.
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Actively contributes to the wider design community, leveraging strengths to help others develop and learn, while fostering a culture of innovation and creativity within the design organization.
Requirements:
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8+ years of experience in product design, with at least 3 in management, and a substantial focus on fintech and/or digital commerce.
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Bachelors or Master Degree in the study of design including one of the following; Design, Information Architecture, Human Factors, or equivalent project/portfolio experience.
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A portfolio of work, showcasing significant contributions in delivering strategic business outcomes, and a high bar for design excellence.
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Extensive leadership and strategic planning experience. Deep expertise in UX/UI design, interaction design, and design thinking.
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Proven track record of managing large, complex design projects.
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Advanced proficiency with design tools and methodologies.
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Thorough knowledge of essential channels and platforms, with experience in mobile, dedicated, web and native solution design.
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Exceptional communication, presentation, and stakeholder management skills.
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Experience with agile development methodologies and managing design in an agile environment.
Additional Job Description:
Subsidiary:
PayPal
Travel Percent:
0
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PayPal is committed to fair and equitable compensation practices.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.
The U.S. national annual pay range for this role is
$107300 to $259600
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.
Who We Are:
Click Here to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
Notice to Applicants and Employees who reside within New York City. Click here to view the notice.
Top Skills
What We Do
HELP US REIMAGINE MONEY.
At PayPal, we believe that now is the time to democratize financial services so that moving and managing money is a right for all citizens, not just the affluent. We are driven by this purpose, and we uphold our cultural values of collaboration, innovation, wellness and inclusion as our guide for making decisions and conducting business every day. It is our duty and privilege to be customer champions and put those we serve at the center of everything we do.
We are one team that respects and values diversity of thought for everyone, everywhere, and we actively seek to create an energizing workplace that brings out the best in all of us. If you’re ready to shape the future of money, join the team at PayPal. We're proud to work here. You will be too.
PayPal is headquartered in San Jose, California and its international headquarters is located in Singapore.
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