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Job Description
As a Lead CX/UX Research Consultant, you will independently conduct advanced user research projects, delivering high-quality insights that drive product development. Your role will have a significant impact on the user experience, as you support team projects and ensure quality outcomes.
We are characterized by an entrepreneurial and informal but professional working atmosphere. You will be working in a dynamic and international organization where your personal development is encouraged and supported.
Responsibilities
- Lead and execute sophisticated user research studies independently.
- Provide strategic insights that shape product direction and development.
- Mentor and oversee the work of junior researchers.
- Integrate research findings into the product lifecycle systematically.
- Conduct longitudinal studies to track user experience over time.
- Collaborate closely with cross-functional teams to influence design decisions.
- Develop and refine tools and methodologies for user research.
- Advocate for user-centered design within the organization.
- Present research findings to senior leadership and stakeholders.
- Ensure research activities comply with ethical standards and guidelines.
Requirements
- Advanced Data Analysis: Expertise in analyzing complex research data.
- Longitudinal Research: Ability to conduct and manage long-term studies.
- Strategic Influence: Skills to influence product strategy through research insights.
- Ethical Research Practices: Knowledge of ethical standards in user research.
- Methodology Development: Proficiency in developing new research methodologies.
- Cross-Functional Collaboration: Skills to work closely with various teams.
- Research Leadership: Capability to lead and mentor a research team.
- Stakeholder Engagement: Ability to engage effectively with senior stakeholders.
- Fluent in Dutch language.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Wolters Kluwer Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wolters Kluwer and has not been reviewed or approved by Wolters Kluwer.
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Leave & Time Off Breadth — Time away benefits are positioned as broad, spanning vacation and sick time plus paid holidays and other covered leave types. Paid parental and caregiver leave, bereavement leave, and a volunteer day contribute to a more comprehensive time-off offering.
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Retirement Support — Retirement support is framed as meaningful through access to a 401(k)/retirement plan paired with company matching and additional contribution features in some descriptions. This is reinforced by mentions of profit sharing and other long-term savings-oriented programs.
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Parental & Family Support — Family-oriented support stands out through adoption assistance and paid parental leave provisions. These benefits are described alongside other caregiver supports that extend beyond basic leave categories.
Wolters Kluwer Insights
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What We Do
Wolters Kluwer (www.wolterskluwer.com) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Founded in 1836 and headquartered in Alphen aan den Rijn, the Netherlands, the company serves customers in over 180 countries, maintains operations in over 40 countries and employs 18,600 people worldwide. Wolters Kluwer reported 2019 annual revenues of €4.6 billion. Listed on Euronext Amsterdam, Wolters Kluwer shares (WKL) are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).
