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The software company powering the path to the world’s new medicines.
The Role
Lead multi-year global implementations of Veeva Quality Cloud for enterprise life sciences customers. Manage project planning, resources, budgets, governance, forecasting, release management, customer relationships, and IT operations. Develop adoption and enhancement roadmaps, guide customers on best practices, mentor consultants, and lead continuous improvement initiatives. Serve as the primary customer liaison while coordinating internal stakeholders and project teams.
Summary Generated by Built In
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
Are you a passionate and curious individual with a relentless drive for delivering successful software implementations? Do you enjoy tackling large-scale, complex problems and leading high-energy teams focused on transforming the way Life Sciences companies bring drugs to market?
We are looking for a senior, self-motivated Lead Consultant to join our Professional Services team. You'll be at the forefront of our mission, leading a team of Veeva colleagues and working side-by-side with one of our key enterprise customers. As a primary customer liaison, you will build long-term relationships and act as a customer advocate, guiding them in the adoption of industry best practices and providing value through agile delivery.
You'll leverage your existing background in Life Sciences software implementation and program/project management while innovating and developing novel approaches to project delivery. You’ll be responsible for empowering enterprise companies with best-of-breed cloud-based technology.
What You'll Do
- Lead a key enterprise customer in the IT Operations and implementation of Veeva Quality Cloud suite
- Manage a multi-year, multi-phased global implementation program, overseeing all aspects of program and project management, including resource planning, team leadership, project tracking, and forecasting
- Act as the primary customer liaison, managing all communication and relationships between the project team, customer, and internal stakeholders
- Oversee customer release management programs and IT operations for Veeva Quality Cloud suite
- Analyze customer requirements and new product features to develop customer adoption and enhancement roadmaps
- Mentor project teams and junior consultants within the Quality Services organization
- Guide customers in adopting Quality Cloud and industry best practices as part of post-implementation programs focused on continuous improvement
Requirements
- 8+ years of experience in IT Project Management, Consulting, or Product Management, with a proven track record of leading system implementation projects
- Experience leading large-scale Enterprise projects
- Proven ability to work both independently and in teams in a fast-paced environment
- Experience in assembling, planning, resourcing, budgeting, and leading project teams
- Experience designing and executing on effective project governance models for large enterprises
- Strong technical affinity and/or hands-on experience with software implementation
- Excellent verbal and written communication skills and the ability to engage with senior/executive-level stakeholders
- Good understanding of SaaS and GxP principles
- Ability to travel 25-50%; easy access to an airport
- Must be legally authorized to be employed in the EU. Veeva Systems does not anticipate providing sponsorship for employment visa status for this position
Nice to Have
- Direct experience with eContent Management systems such as Veeva Vault, TrackWise, OpenText, SharePoint, Documentum, MasterControl, EtQ, FirstDoc/FirstPoint, or NextDocs
- Experience in the Life Sciences Quality, Clinical, Regulatory, and/or Drug Safety spaces
- PMP, Prince2, or Agile Scrum Master certification
- Experience with Agile methodology and/or ACP Certification
- Change management experience
- Experience with PMO organizations
Interviewing with Veeva
- Follow the application process and submit your resume.
- Within 3 days, you will receive a link to a personality assessment administered by a third party.
- Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
- If moving to the interview stage, the process is as follows:
- A conversation with the hiring manager
- A practical case exercise
- A final conversation with our group's Senior Leader.
- Once all interviews are complete, the manager will be in touch with a final decision.
We value your time and believe in a transparent hiring process. Here is the process you can expect.
Compensation
- Total compensation: 67,000 - 154,000 EUR
- The total compensation range listed here has been provided to comply with local regulations and represents a potential total compensation range for this role. Please note that actual total compensation may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position's total compensation may be composed of other types of compensation, such as variable bonus and/or stock bonus.
#RemoteIreland#LI-MidSenior
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].
Skills Required
- 8+ years of experience in IT project management, consulting, or product management
- Proven track record leading system implementation projects
- Experience leading large-scale enterprise projects
- Experience assembling, planning, resourcing, budgeting, and leading project teams
- Experience designing and executing project governance models for large enterprises
- Strong technical affinity or hands-on software implementation experience
- Excellent verbal and written communication skills
- Ability to engage with senior and executive-level stakeholders
- Understanding of SaaS and GxP principles
- Ability to travel 25%–50% and have easy access to an airport
- Legally authorized to work in the EU
- Direct experience with eContent Management systems such as Veeva Vault, TrackWise, OpenText, SharePoint, Documentum, MasterControl, EtQ, FirstDoc/FirstPoint, or NextDocs
- Experience in life sciences Quality, Clinical, Regulatory, or Drug Safety areas
- PMP, Prince2, or Agile Scrum Master certification
- Experience with Agile methodology or ACP certification
- Change management experience
- Experience with PMO organizations
Veeva Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Veeva and has not been reviewed or approved by Veeva.
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Healthcare Strength — Health, dental, vision, and mental health coverage are provided alongside HSA/FSA options, with some locations adding fitness reimbursements or gym support. These offerings contribute to a comprehensive core healthcare package.
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Equity Value & Accessibility — Broad-based equity, RSUs/options, and an employee stock purchase plan are part of total rewards, with widespread participation noted across the company. In several roles, equity is considered a meaningful component that lifts total compensation.
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Parental & Family Support — Support includes maternity and paternity leave, adoption assistance, fertility benefits, childcare benefits, and family medical leave. These programs signal a family-friendly approach to time off and caregiving needs.
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The Company
What We Do
Veeva is the global leader in cloud software for the life sciences industry. Committed to innovation, product excellence, and customer success, Veeva serves more than 1,000 customers, ranging from the world’s largest pharmaceutical companies to emerging biotechs. As a Public Benefit Corporation, Veeva is committed to balancing the interests of all stakeholders, including customers, employees, shareholders, and the industries it serves.
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