Lab Quality Assurance Coordinator

Posted 5 Days Ago
Be an Early Applicant
Clinic, CA, USA
In-Office
39-60 Hourly
Mid level
Healthtech
The Role
Coordinates laboratory quality assurance and quality management programs under laboratory leadership. Develops and maintains quality standards, SOPs, training and competency programs, audits, KPI reporting, error management, root cause analysis, validations, calibrations, and change control. Maintains regulatory compliance, coordinates accrediting-body applications and inspections, and manages responses to deficiencies. Requires clinical laboratory education, MLT/MLS ASCP certification, and laboratory or quality assurance experience.
Summary Generated by Built In

Job Description:

Under the direction of the CLIA Laboratory Director and Lab Quality Management, the Quality Assurance Coordinator supports a comprehensive QA/QM program which assures compliance with all applicable regulatory accrediting agencies and responding with any needed corrective action.

What does it mean to be a caregiver with Intermountain?  Check out this video and learn more and discover the “Power of We.”

Job Specifics:

  • Benefits Eligible: Yes
  • Shift Details: Day Shift
  • Caresite: West Valley Clinic

Essential Functions:

  • Promotes and supports the One Intermountain philosophy.
  • Developing and implementing a standard quality program.
  • Oversite of document control and SOP development, review and updates.
  • Monitoring and ensuring adherence to laboratory training and competency program.
  • Ensuring improved, system-wide integration of policies, procedures and competencies.
  • Keeping current on regulatory and compliance issues and communicating updates and changes to laboratory leadership.
  • Tracking and reporting errors, KPIs, system monitors and metrics through auditing and implementing quality improvement tools.
  • Oversite of lab applications related to error management, quality assurance and education.
  • Supports lab leadership in proficiency testing, validations, correlations, calibrations, instrument implementation, error documentation, root cause analysis and change control.
  • Supports and manages accrediting body (i.e. CAP, CLIA, AABB, FDA, etc.) applications/updates, coordinates inspections and oversees responses to deficiencies from on-site inspections.

Skills:

  • Computer literacy
  • Communication
  • Regulatory knowledge
  • Laboratory Techniques and Protocols
  • Documentation
  • Report writing
  • Working Independently
  • Critical thinking
  • Driving

Minimum Qualifications:

  • Associate or bachelor’s degree in a chemical, biological or clinical laboratory/medical laboratory science. Education must be obtained through an accredited institution. Degree will be verified.
  • MLT/MLS(ASCP) certification or equivalent
  • Three years of technical laboratory or laboratory quality assurance experience

Preferred Qualifications:

  • Certification or training with quality assurance theory and tools
  • Five years of technical laboratory experience

    Physical Requirements:

    • Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.

    • Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.

    • Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.

    • For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

    Location:

    West Valley Clinic

    Work City:

    West Valley City

    Work State:

    Utah

    Scheduled Weekly Hours:

    40

    The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

    $39.16 - $60.42

    We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.


    Learn more about our comprehensive benefits package here.


    By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.


    Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


    At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.


    All positions subject to close without notice.


    Skills Required

    • Associate or bachelor's degree in chemical, biological, clinical laboratory, or medical laboratory science from an accredited institution
    • MLT/MLS ASCP certification or equivalent
    • Three years of technical laboratory or laboratory quality assurance experience
    • Certification or training in quality assurance theory and tools
    • Five years of technical laboratory experience

    Intermountain Healthcare Compensation & Benefits Highlights

    The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Intermountain Healthcare and has not been reviewed or approved by Intermountain Healthcare.

    • Healthcare Strength Healthcare Strength: Feedback suggests medical, dental, and vision coverage are comprehensive with multiple plan options, in‑network advantages, and supplemental protections like life, disability, and adoption coverage. Premium assistance and access to Intermountain’s network add perceived value.
    • Wellbeing & Lifestyle Benefits Wellbeing & Lifestyle Benefits: Feedback suggests wellness resources such as Be Well/LiVe Well and the Employee Assistance Program provide meaningful support for physical and mental health. Reward dollars, peer support, and spouse/partner participation are highlighted as useful features.
    • Leave & Time Off Breadth Leave & Time Off Breadth: Feedback suggests paid time off is broadly available and viewed as generous in some programs. Examples note substantial vacation and sick time for certain roles, supporting schedule flexibility.

    Intermountain Healthcare Insights

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    The Company
    HQ: Salt Lake City, UT
    19,912 Employees
    Year Founded: 1975

    What We Do

    Intermountain Healthcare is a not-for-profit system of hospitals, surgery centers, doctors, and clinics that serves the medical needs of Utah, Idaho, Nevada, Colorado, Montana, and Kansas. Key medical services include cancer, heart, women and newborns, orthopedics, sports medicine, and more.

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