Korean/Japanese/Spanish Video Quality Specialist – Austin, TX

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Austin, TX, USA
In-Office
Mid level
Artificial Intelligence • Machine Learning • Natural Language Processing • Professional Services
The Role
Troubleshoot and diagnose digital video and audio playback issues, propose solutions, identify trends, and collaborate with stakeholders to meet project goals in a high-volume environment. Respond quickly to technical problems and document recommendations for improvement.
Summary Generated by Built In

Job Posting: Korean/Japanese/Spanish Video Quality Specialist

Location: Onsite in Austin, TX

Schedule: Tuesday-Saturday or Sunday-Thursday, 10 AM - 7 PM (40 hours per week)

 

Are you passionate about digital video and the film and TV industry? Do you have strong technical video knowledge, bilingual language skills, and a background in video editing? If so, we invite you to join our onsite Welocalize team in Austin, TX!

Key Responsibilities & Qualifications:

    Responsibilities

    • Troubleshoot video/system playback issues and propose short and long-term solutions.
    • Respond quickly and decisively to technical issues in a fast-paced, high-volume environment.
    • Identify trends in video/audio issues and provide recommendations for improvement.
    • Collaborate effectively with team members and stakeholders to meet project goals.
    • Qualifications:

      • 2-4 years of experience working with digital video.
      • Bilingual proficiency (Korean/ Japanese / Spanish) 
      • Strong knowledge of digital video and audio technical issues.
      • Passion for the film and TV industry and familiarity with subscription video content services and product offerings.
      • Intermediate to advanced spreadsheet skills.
      • Effective verbal and written communication skills.
      • Proven ability to take initiative and adapt to changing environments.
      • Preferred Qualifications:

        • Experience in identifying and solving video playback issues.
        •  

          If you’re ready to bring your expertise, passion, and bilingual skills to a dynamic and innovative team, we’d love to hear from you!

Benefits

     

    ▪️ Accident, Critical Illness, Hospital Indemnity Insurance

    ▪️ Telemedicine Benefit

    ▪️ Paid Sick Time 

    ▪️ Paid Holiday: 2 days

    ▪️ Employee Assistance Program

    ▪️ Mileage Reimbursement

     

    Additional Benefits upon Eligibility (requirements after 390 work hours): 

    ▪️ Medical Insurance

    ▪️ Dental Insurance

    ▪️ Vision Insurance

    ▪️ FSA and HSA

    ▪️ Voluntary Life Insurance

    ▪️ 401(k) Retirement Plan after 1000 hours worked

Skills Required

  • 2-4 years of experience working with digital video
  • Bilingual proficiency in Korean, Japanese, or Spanish
  • Strong knowledge of digital video and audio technical issues
  • Familiarity with film and TV industry and subscription video content services
  • Intermediate to advanced spreadsheet skills
  • Effective verbal and written communication skills
  • Proven ability to take initiative and adapt to changing environments
  • Experience in identifying and solving video playback issues

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