Kitting Logistics Manager

Job Purpose:

The Kitting Logistics Manager will assist in driving revenue within the Kitting, Co-Packing and Retail Solutions segment. Responsible for overseeing the Kitting operations at Veritiv’s 3rd-Party Kitting Co Packer. Collaborate with the Co Packer to plan, direct, and monitor all aspects of Kitting operations to provide a competitive service advantage to our customers. The role involves continuous process improvements, cost management, production planning, and maintaining a safe working environment. The Kitting Logistics Manager will manage order flow and be responsible for the reconciliation of billing that derives from Kitting functions. Coordinate and monitor production forecasts and schedules and order process from supplier purchase through customer invoicing, including analysis, evaluation and coordination of logistics arrangements with operations team and external co-packers to ensure that customer’s production demand needs are met in accurate and timely manner.

Job Responsibilities:

● Manage portfolio of customers' account contract, program parameters, compliance and documentation including: terms and conditions updates, pricing renewals, customer program communication, incremental business onboarding, program changes, and e-business projects.
● Serve as key contact for tactical account issues both external and internal. Heavy collaboration with Sales, Customer Service, Operations, Tax, Legal, Credit, Finance etc.
● Strengthen relationships with key customer contacts and driving corporate business partnerships.
● Manage account financial performance metrics to ensure maximum profitability, leveraging departmental price management process and tools.
● Develop customer visits or sales meeting presentation strategy utilizing tools such as QBR’s, CBR reporting and Power Point presentations. Interact on internal/external conference calls with sales and field support teams.
● Continuously grow and develop a customer account base of increasing size and complexity.
● Participate in sales growth and profitability and/or cost savings initiatives under the direction of segment lead or sales leadership.

Additional Responsibilities & Qualifications:

Job Responsibilities:

• Maintains accurate data records through Purchase Order Receipts and updating inventory records, system data, assembly transactions, production data, inventory adjustments, inventory accuracy and shipment of finished goods within our ERP system.
• Coordinate production planning and project priorities internally ensuring all required items/notes are available to Demand Planner 
• Manage effective working relationship with 3rd Party vendors and team to ensure all processes and expectations are executed timely
• Communicate issues effectively with internal/external team and other requirements daily and ensure that issues are resolved in a timely manner.
• Track daily production and notify internal teams when changes need to occur
• Participate/communicate milestones and updates during weekly production call
• Conduct regular quality inspection and control measures to ensure product standards are met
• Follow all documented procedures and maintain vendor/documentation files as required
• Complete and update all order system work assignments efficiently and accurately
• Manages inventory with on-site and off-site 3rd party kitting locations and vendor partners
• Reconcile actual inventory against records and determine root causes for variances
• Investigates all inventory errors and ensures corrective measures to prevent discrepancies
• Conduct end of project material analysis and dispose of accordingly
• Identify and deliver improvements to production processes and methods
• Actively participate in continuous improvement
• Generate parcel labels for international or domestic orders (sample shipments, PR & other transfer of product going out
• Build PR units or kits to be sent out to internal / external clients
• Other duties as assigned

Operations Duties:

• Coordinate production planning to meet customer demands and production schedules
• Conduct regular quality inspections and control measures to ensure product standards are met
• Identify and deliver improvements to production processes and methods
• Maintain accurate and timely reporting of production data

• Manage quarantined and non-conforming materials and obsolete, aged, and damaged inventory
• Implement continuous process improvement (CPI) initiatives to enhance cost, performance, safety, and quality
• Promote and maintain a culture of safety
• Communicate the local action plan and motivate the team to achieve business goals
• Collaborate with Kitting Co Packer/Demand Planner to develop work schedules and manage resources to meet operational commitments
• Bachelor degree preferred or equivalent work experience
• 2+ years of Operations, Kitting, Warehousing, Supply Chain or packaging experience preferred
• ERP, WMS and Production Planning experience is preferred
• Skilled in purchasing, negotiating, process improvement, knowledge, and experience within the planning function of Logistics to include shipping, receiving, inventory control and MRP
• Proficient in MS Office software
• Strong communication skills (written and oral) with internal and external customers
• Strong problem solving and critical thinking skills
• Excellent organizational, time management and customer relations skills
• Exhibits a consistent high level of motivation, sense of urgency, exceptional follow-up skills and the ability to balance competing priorities and workloads
• Excellent attention to detail
• Ability to recognize and resolve majority of issues independently
• Strong Team Player

Work Experience:

● 5-10 years of related job experience.

Education:

● Bachelor's Degree Preferred

• Works at 3rd Party Kitting Co Packer locations in both office and non-climate controlled warehouse environments
• Work in a fast paced environment
• Ability to travel to outside vendors
• Operation of manual pallet jacks
• Exposure to moving machinery, loud noise, dust, mechanical hazards, and varying temperatures
• Physical activities include lifting, twisting, pulling, carrying up to 75 pounds, walking, standing, sitting, stooping, and kneeling

What We Offer

• Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
• Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
• Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
• Healthcare benefits (including medical, dental, vision, and health savings account), life, AD&D, and disability insurance, 401k, paid time off, tuition reimbursement, employee assistance program, and other fringe benefits.

About Veritiv

Together with its subsidiaries, Veritiv is the leading full-service provider of packaging solutions. Veritiv also provides JanSan, hygiene, print and publishing products and services. Veritiv serves customers in a wide range of industries, through team members around the world helping shape the success of its customers. For more information, visit www.veritiv.com and connect with the Company on LinkedIn.