It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
About us:
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.
About role :
The primary focus of this role is to deliver an exceptional level of service to Ingram Micro customers. Key responsibilities include telesales, actively seeking and closing sales, relationship management, order processing and resolving customer issues effectively.
If you are reliable, determined, and with a passion for success then read on.......
About You:
An exceptional communicator – both verbally and in written forms
Customer-centric, able to cross-sell and up-sell
Detail-orientated and accurate
Ability to multitask and problem-solve
Keen to continuously learn about new products & services
Personable with an excellent ability to build relationships
Experience in SAP and within the IT Industry is desired but not essential
What’s On Offer
Your growth is our priority. Access LinkedIn Learning and a plethora of top-tier training courses to enrich your skills. With a vast organisation like ours, national and international career opportunities abound, putting you firmly in the driver's seat of your career trajectory.
At Ingram Micro, we treat each other with dignity & respect, providing an environment where you are always encouraged to be yourself. We are a collaborative team that likes to challenge the status quo and constantly look for better ways to serve our colleagues & customers. Some of our benefits include:
Genuine Career Progression Opportunities
Hybrid Working Environment
Training & Development
Competitive Remuneration Package
Staff Purchase Policy and a generous Benefits Scheme
Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.
At Ingram Micro, we believe our people are our most important asset whi,ch is why we endeavour to create a positive & rewarding environment for our teams.
Final offers of employment are subject to the completion of relevant pre‑employment background checks.
If you're ready to make a significant impact in driving growth, then we welcome you to apply for the role of Key Account Support. Join us and be part of a company that is shaping the future of the ICT industry.
Skills Required
- Exceptional verbal and written communication skills
- Customer-centric with ability to cross-sell and up-sell
- Detail-oriented and accurate
- Ability to multitask and problem-solve
- Keen to continuously learn about new products and services
- Personable with excellent relationship-building ability
- Experience in SAP
- Experience within the IT industry
Ingram Micro Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ingram Micro and has not been reviewed or approved by Ingram Micro.
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Strong & Reliable Incentives — Feedback suggests bonus eligibility is common and commission structures can lift total earnings in sales roles. Pay is described as solid and reliably on time in many contexts.
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Healthcare Strength — Feedback suggests the health offering is comprehensive, with multiple medical options including a copay-only plan and an HSA plan with employer funding. Wellness programs, pharmacy support, and an EAP reinforce the package.
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Retirement Support — Feedback suggests retirement support includes a 401(k) with company match and automatic savings features. This provides a structured foundation for long-term savings.
Ingram Micro Insights
What We Do
Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead.
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