Key Account Specialist Immunology

Posted 5 Hours Ago
Be an Early Applicant
Casablanca, MAR
In-Office
Junior
Healthtech • Biotech • Pharmaceutical • Manufacturing
The Role
Promote immunology products to healthcare professionals, achieve territory sales targets, maintain CRM and customer database, deliver clinical data presentations, perform market analysis, build relationships with KOLs, ensure pharmacovigilance reporting and compliance with company policies and regulations.
Summary Generated by Built In

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Pharmaceutical Sales

Job Sub Function:

Sales – Immunology (Commission)

Job Category:

Business Enablement/Support

All Job Posting Locations:

Casablanca, Morocco

Job Description:

About Immunology

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Our Immunology team leads in the development of transformational medicines for immunological disorders and illnesses. You can influence where medicine is going by restoring health to millions of people living with immune diseases. 

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

We are searching for the best talent for a Key Account Specialist Immunology role based in Rabat or Casablanca, Morocco.

Purpose: reporting to the National Sales Manager, the Key account specialist role is a key link between the company and the healthcare professionals. The Sales representative is responsible for promoting registered product or group of products in highly specialized therapeutic area. The Sales representative deals with a variety of customers including physicians, pharmacists, and other important stakeholders in public and private.

You will be responsible for:

Maximizes sales of products and increases market share of these products:

  • Achieves sales targets in the designated territory while meeting all Company’s HCC requirements.

  •  Maintains accurate coverage of designated territory and ensure full compliance with CRM reporting requirements, in line with Company policy guidelines.

  • Conducts customer segmentation in line with the Company’s guidelines to ensure target customers are approached with the optimal tools & frequency and provided with best-in-class customer service.

  • Maintains the customer database up to date to ensure full understanding of customer needs to be able to timely fulfil them.

Maintains excellent on-going knowledge of disease areas, product and competitors:

  • Keeps up to date with the latest products information & clinical data provided by the company.

  • Present and discuss this data with healthcare professionals during face-to-face meetings and/or group presentations.

  • Maintain knowledge of new developments in the healthcare system anticipating potential opportunities and risks on the business and adapt strategy accordingly to help in shaping the healthcare environment

Supports the Brand Strategy and identifies and action new opportunities which will drive business :

  • Conducts ongoing market analysis including Market, Competitive, and Business Intelligence.

  • Understands customers and market insights to ensure achievement of short-term and long-term business objectives.

  • Collaborates with different functions in a teamwork spirit :

  • Optimize the results in a timely manner and be open to feedback and suggestions in order to increase market penetration.

  • Interacts with sales manager and product manager on a continuous basis to share information and come out with the best solutions whenever common issues are raised.

Develops and enhances the contact network with Leading Specialists and KOLs :

  • Builds sustainable positive relationships with target HCPs and different stakeholders.

  • Helps in organizing promotional and educational group meetings, symposia and conferences for doctors and other medical staff.

  • Report Adverse Events and product quality complaints as per J&J Pharmacovigilance guidelines on timely basis.

 

Comply with local laws & HCBI guidelines, Foreign Corrupt Practices Act (FCPA), Policy on Business Conduct (PBC).

 

1.  Ensure safety reporting requirements (timely AE/PQC reporting) as set out in company policies and SOPs (Standard Operating Procedures) are met and, where applicable, appropriately managed when planning projects, developing materials, executing projects, and contracting vendors

2.  Ensure HCC and legal requirements (Fair Market Value, Transfer of Value rules, Promotional Materials rules) are fully understood, appropriately managed and, where applicable, complied when planning projects, developing materials, executing projects, and contracting vendors

 

Main Interactions:

Internal:

o   Sales Manager

o   Product manager

o   BUM

o   MSL

o   Market Access Manager

External:

o   The different actors of the health pathway for the therapeutic areas under his/her responsibility.

o   Healthcare professionals

o   Medical structures public and private

 

Required:

  • Education: BAC+2

  • Years of Experience: minimum 1 year of experience in pharmaceutical sales (specialty care is an advantage).

  • Experience in Immunology is an advantage.

  • Language: French-Arabic.

  • Location: Rabat or Casablanca.

  • Plan, organize and manage own workload to ensure contribution to the company’s regular reporting process is achieved in a timely and accurate manner.

  • Careful monitoring on actions.

  • Good communication skills.

  • Customer focus (internal and external).

  • Ability to work with complex tasks.

  • Capable of delivering compliance and understanding SOP’s to support teams in consolidating appropriate documentation of activities.

  • Organizational awareness with high level of discipline & rigor.

  • High level of integrity.

  • Communicating and collaborating.

  • Interpersonal skills.

#LI-Onsite 



Required Skills:



Preferred Skills:

Account Management, Clinical Experience, Communication, Cross-Functional Collaboration, Cultural Competence, Customer Centricity, Customer Knowledge, Data Reporting, Data Savvy, Developing Partnerships, Immunology, Market Knowledge, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Problem Solving, Product Knowledge, Sales, Sales Channels, Sales Trend Analysis, Strategic Sales Planning, Technologically Savvy

Skills Required

  • Education: BAC+2
  • Minimum 1 year experience in pharmaceutical sales
  • Language: French and Arabic
  • Location: Based in Rabat or Casablanca
  • Plan, organize and manage own workload and timely reporting
  • Good communication and interpersonal skills
  • Customer focus and ability to work with complex tasks
  • Understanding and compliance with SOPs, HCC, FCPA and safety reporting (AE/PQC)
  • High level of integrity and organizational discipline
  • Experience in Immunology
  • Experience in specialty care
  • Account management, sales and product knowledge (preferred)
  • Data reporting / data savvy (preferred)

Johnson & Johnson Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson & Johnson and has not been reviewed or approved by Johnson & Johnson.

  • Healthcare Strength Healthcare coverage is characterized as comprehensive across medical, dental, and vision, with added supports like onsite clinics, fitness centers, and Employee Assistance resources. Mental-health services and wellbeing reimbursements are also described as meaningful components of the overall package.
  • Retirement Support Retirement offerings are portrayed as a major differentiator, combining a 401(k) with employer matching and an employer-funded pension plan. Stock options and other long-term financial supports are also positioned as part of the broader rewards mix.
  • Parental & Family Support Family-related benefits are presented as notably strong, including paid parental leave for all new parents and additional leave types for caregiving and bereavement. Financial assistance for adoption, fertility treatment, and surrogacy is highlighted as a significant support.

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The Company
HQ: New Brunswick, NJ
143,612 Employees
Year Founded: 1886

What We Do

Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines

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