Key Account Specialist - Immunology

About Immunology

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Our Immunology team leads in the development of transformational medicines for immunological disorders and illnesses. You can influence where medicine is going by restoring health to millions of people living with immune diseases. 

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

We are searching for the best talent for a Key Account Specialist Immunology role based in Rabat, Morocco.

Purpose: reporting to the National Sales Manager, the Key account specialist role is a key link between the company and the healthcare professionals. The Sales representative is responsible for promoting registered product or group of products in highly specialized therapeutic area. The Sales representative deals with a variety of customers including physicians, pharmacists, and other important stakeholders in public and private.

You will be responsible for:

Maximizes sales of products and increases market share of these products:

• Achieves sales targets in the designated territory while meeting all Company’s HCC requirements.

•  Maintains accurate coverage of designated territory and ensure full compliance with CRM reporting requirements, in line with Company policy guidelines.

• Conducts customer segmentation in line with the Company’s guidelines to ensure target customers are approached with the optimal tools & frequency and provided with best-in-class customer service.

• Maintains the customer database up to date to ensure full understanding of customer needs to be able to timely fulfil them.

Maintains excellent on-going knowledge of disease areas, product and competitors:

• Keeps up to date with the latest products information & clinical data provided by the company.

• Present and discuss this data with healthcare professionals during face-to-face meetings and/or group presentations.

• Maintain knowledge of new developments in the healthcare system anticipating potential opportunities and risks on the business and adapt strategy accordingly to help in shaping the healthcare environment

Supports the Brand Strategy and identifies and action new opportunities which will drive business :

• Conducts ongoing market analysis including Market, Competitive, and Business Intelligence.

• Understands customers and market insights to ensure achievement of short-term and long-term business objectives.

• Collaborates with different functions in a teamwork spirit :

• Optimize the results in a timely manner and be open to feedback and suggestions in order to increase market penetration.

• Interacts with sales manager and product manager on a continuous basis to share information and come out with the best solutions whenever common issues are raised.

Develops and enhances the contact network with Leading Specialists and KOLs :

• Builds sustainable positive relationships with target HCPs and different stakeholders.

• Helps in organizing promotional and educational group meetings, symposia and conferences for doctors and other medical staff.

• Report Adverse Events and product quality complaints as per J&J Pharmacovigilance guidelines on timely basis.

Comply with local laws & HCBI guidelines, Foreign Corrupt Practices Act (FCPA), Policy on Business Conduct (PBC).

• Ensure safety reporting requirements (timely AE/PQC reporting) as set out in company policies and SOPs (Standard Operating Procedures) are met and, where applicable, appropriately managed when planning projects, developing materials, executing projects, and contracting vendors

• Ensure HCC and legal requirements (Fair Market Value, Transfer of Value rules, Promotional Materials rules) are fully understood, appropriately managed and, where applicable, complied when planning projects, developing materials, executing projects, and contracting vendors

Main Interactions:

Internal:

• Sales Manager

• Product manager

• BUM

• MSL

• Market Access Manager

External:

• The different actors of the health pathway for the therapeutic areas under his/her responsibility.

• Healthcare professionals

• Medical structures public and private

Required:

• Bachelor’s degree in Pharmacy or a closely related discipline is required.

• Experience: Entry level – no previous experience required. Fresh graduates with strong potential and learning agility will be considered.

• Digital knowledge is an advantage.

• Fluency in Arabic and French.

• Energetic approach and enthusiasm for learning new skills.

• Strong communication and interpersonal abilities.

• Adaptability and willingness to embrace change.

• Self-motivation and commitment to continuous improvement.

• Ability to work effectively within a team and contribute positively to group efforts.

• Competitiveness and a strong drive to achieve goals.

• Location: Rabat.