Quality Control Supervisor

Posted 7 Hours Ago
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El Jadida, MAR
In-Office
Senior level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
We’re in relentless pursuit of breakthroughs that change patients’ lives.
The Role
Oversee QC laboratory testing of raw materials, commercial, validation, and stability samples to ensure GMP compliance and timely results. Lead and develop QC staff, manage investigations, OOS events, change control, and documentation. Support analytical and cleaning validation, inspection readiness, continuous improvement, and cross-functional collaboration to maintain product quality and lab efficiency.
Summary Generated by Built In
Use Your Power for Purpose
Every day, Pfizer's unwavering commitment to quality ensures the delivery of safe and effective products to patients. Our science and risk-based compliant quality culture is both flexible and innovative, always putting the patient first. Our dedication to quality and safety ensures that we consistently meet the highest standards, making a real difference in the lives of those we serve. As a Quality Control Lead, you will be at the forefront of improving patients' lives while working at Pfizer.
What You Will Achieve
In this role, you will:
  • Oversee testing and control of received raw materials, commercial batches, validation batches, and stability samples to ensure compliance with specifications and GMP requirements.
  • Ensure timely completion of raw material, finished product, validation, and stability testing to support continuous cycle time performance.
  • Support validation activities, including analytical method validation, cleaning validation, process validation, and related QC readiness requirements.
  • Provide QC support for out-of-specification results, trends, LIR/RAAC events, investigations, and change control activities to maintain laboratory compliance.
  • Lead and develop people, technology, and financial resources while actively sharing knowledge across the unit.
  • Identify, assess, and implement improvement and cost reduction initiatives to enhance analytical processes, laboratory practices, QC lab efficiency, and operational performance.
  • Manage the performance of direct and indirect reports and provide relevant input to senior management decisions.
  • Initiate and manage investigations, ensure effective corrective and preventive actions, and monitor timely closure of quality records.
  • Maintain, revise, and ensure compliance with Document Control procedures, Standard Operating Procedures, and applicable quality standards.
  • Collaborate with cross-functional teams to support GMP compliance, inspection readiness, validation deliverables, and continuous improvement initiatives.

Here Is What You Need (Minimum Requirements)
  • Pharmacist qualification or Master degree/equivalent with at least 8 years of experience in a GMP environment and/or Quality department.

  • Advanced analytical skills.
  • Demonstrated leadership skills.
  • Technical knowledge of Quality Operations with strong people management experience.
  • Effective written and verbal communication skills.
  • Thorough understanding of GMP requirements, applicable SOPs, analytical processes, and statistical and inspection practices.

Bonus Points If You Have (Preferred Requirements)
  • Proficiency in using data analysis computer tools and conducting statistical analysis
  • Familiarity with Laboratory Information Management System Empower and Microsoft Office programs
  • Strong problem-solving skills and the ability to think critically
  • Excellent organizational and time management skills
  • Strong collaboration and team-building skills
  • Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use

Work Location Assignment: On Premise
Position based in El Jadida
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers .
Quality Assurance and Control

Skills Required

  • Pharmacist qualification or Master's degree/equivalent with at least 8 years of experience in a GMP environment and/or Quality department
  • Advanced analytical skills
  • Demonstrated leadership skills
  • Technical knowledge of Quality Operations with strong people management experience
  • Effective written and verbal communication skills
  • Thorough understanding of GMP requirements, applicable SOPs, analytical processes, statistical and inspection practices
  • Proficiency in using data analysis computer tools and conducting statistical analysis
  • Familiarity with Laboratory Information Management System Empower and Microsoft Office programs
  • Strong problem-solving skills and ability to think critically
  • Excellent organizational and time management skills
  • Strong collaboration and team-building skills
  • Experience using AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, and understanding of responsible AI practices

What the Team is Saying

Daniel
Anna
Esteban
Pfizer

Pfizer Compensation & Benefits Highlights

  • Healthcare Strength Health coverage includes comprehensive medical with robust mental‑health networks, plus dental and vision options, and coverage for infertility/family‑building and transgender‑affirming care. Recent U.S. summaries name mental‑health partners and outline multiple plan choices.
  • Retirement Support The retirement program provides a 401(k) with company match plus an additional employer Retirement Savings Contribution, along with financial‑planning support and company‑paid life and disability insurance. These elements are highlighted as part of the core U.S. package.
  • Parental & Family Support Parental leave is described as up to 26 weeks in the U.S. when combining paid non‑medical parental leave with medical recovery where applicable, with exact pay and weeks dependent on circumstances and plan elections. Family‑building support includes egg preservation, adoption, and surrogacy coverage.

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The Company
HQ: New York, NY
121,990 Employees
Year Founded: 1848

What We Do

Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.

Why Work With Us

We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.

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