Job Title - Key Account Manager
Location - Mumbai
We are looking for a high-performing, commercially driven leader to manage a strategic Beauty eCommerce account while acting as the AI Champion for Beautyverse.
This role combines strong account management expertise with a forward-thinking, technology-led mindset. The individual will be responsible for driving category growth, retailer partnerships, joint business planning, and execution excellence, while leading the adoption of AI tools, automation, and data-driven decision-making across the sales team.
The ideal candidate is commercially sharp, highly analytical, and passionate about using AI to simplify processes, improve productivity, and unlock growth opportunities.
Key Responsibilities
Strategic Account Manager and AI champion
Own and lead a key beauty eCommerce account, delivering targets across revenue, market share, profit, and brand visibility.
Account Management
Develop and execute annual Joint Business Plans (JBPs) with the platform partner.
Lead commercial negotiations, assortment strategy, promotional planning, and investment governance.
Build strong senior stakeholder relationships within the account organization.
Drive best-in-class execution across content, visibility, availability, pricing, and promotions.
Business Performance Management
Deliver topline and bottomline targets.
Monitor weekly and monthly performance against key KPIs.
Analyze category trends, competitive activity, and platform dynamics.
Drive corrective actions to close performance gaps and unlock incremental growth.
Cross-Functional Leadership
Partner closely with Brand, Demand Planning, Supply Chain, Finance, Media, and Category teams.
Ensure seamless execution of launches, campaigns, and strategic initiatives.
Sales Process Transformation
Identify repetitive and manual processes suitable for automation.
Develop AI-enabled solutions to improve efficiency and reduce administrative workload.
Partner with digital, analytics, and technology teams to deploy scalable solutions.
Design and implement AI-powered tools, dashboards, copilots, and automation workflows.
Key Deliverables
Commercial
Revenue growth
Market share growth
Improved profitability, availability launch scale up
AI Transformation
Increased AI adoption across sales teams
Reduction in manual reporting effort
Faster decision-making through automated insights
Enhanced organizational productivity and effectiveness
Skills & Experience Required
Competencies
3-5 years experience in Sales, Key Account Management, eCommerce, or Modern Trade.
Strong commercial acumen and negotiation skills.
Experience in beauty, FMCG, personal care, or consumer products preferred
Curious towards problem solving.
Independent Multiple stakeholder management
Experience using AI tools or work flow design such as Microsoft Copilot, ChatGPT, Power BI AI capabilities, Power Automate, or similar platforms is not mandatory but will definitely be a plus
Our commitment to Equality, Diversity & Inclusion
Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
Note: All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent—please verify before proceeding.
Skills Required
- 3-5 years of experience in sales, key account management, eCommerce, or modern trade
- Strong commercial acumen and negotiation skills
- Experience in beauty, FMCG, personal care, or consumer products
- Problem-solving ability and curiosity
- Ability to independently manage multiple stakeholders
- Experience with AI tools or workflow design, such as Microsoft Copilot, ChatGPT, Power BI AI capabilities, or Power Automate
Unilever Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unilever and has not been reviewed or approved by Unilever.
-
Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical, dental, vision, life insurance, and occupational health support alongside a 24/7 employee assistance program. Wellbeing offerings such as health checks, resilience tools, and counseling support the perceived depth of health-related benefits.
-
Retirement Support — Retirement support includes a 401(k) match that reaches up to 5% of base salary, strengthening the overall value of the package. Share and savings options are also referenced as part of longer-term financial support beyond salary.
-
Flexible Benefits — Benefits customization is enabled through tools such as a “My Reward” system and a “Benefits Envelope” that allows employees to personalize selections. Flexible working approaches are also associated with improved overall satisfaction, reinforcing perceived choice and adaptability in the total rewards offering.
Unilever Insights
What We Do
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica. Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.
