At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Our team is growing, and we are actively looking to hire a Claim Advisor, Accident Benefits MIG (Minor Injury Guideline) to join our Ontario team! The Accident Benefit Claims Adjuster is responsible for investigating, evaluating, and settling accident benefit claims in line with the Insurance Act and applicable regulations. The Adjuster will ensure accurate and timely processing of claims, maintaining thorough records, and coordinating with claimants and representatives to resolve issues efficiently.Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands®" promise.
Benefits to Joining Allstate:
- Flexible Work Arrangements
- Employee discounts (15% on auto and property insurance, plus many other products and services)
- Good Office program (receive up to $400 back after purchasing office equipment)
- Student Loan Payment Matching Program for Government Student loans
- Comprehensive Retirement Savings Program with employer matched contributions
- Annual Wellness allowance to support employees with improving health and wellbeing
- Personal reflection day
- Tuition Reimbursement
- Working within the community and giving back
Role Designation: Remote
Accountabilities:
- Claim Investigation & Evaluation: Investigate and evaluate accident benefit claims to determine coverage eligibility and the appropriate resolution.
- Claims Processing: Process various types of claims including medical rehabilitation and disability claims. Coordinate actions and decisions to ensure the most effective resolution for each claim.
- Record Maintenance & Management: Maintain detailed and accurate file records on the electronic claims system.
- Communication & Coordination: Respond to claimant correspondence and accident benefit forms in compliance with legislation.
- Additional Duties: Perform other duties as assigned, to support the department and meet organizational goals.
Qualifications:
- Excellent communication skills for effective correspondence with claimants and representatives and a commitment to providing outstanding customer service
- Experience working in a medical or legal environment, or having a medical or legal background is an asset
- Enrolled in, or completion of, CIP designation
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.
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Skills
Accident Benefits, Communication, Customer Service, Detail-Oriented, Insurance Claims Investigations, Prioritization, Problem SolvingCompensation
Expected compensation for this role ranges from $ 0.00 - 0.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.
This job posting is for a current open role within the organization.
Skills Required
- Excellent written and verbal communication skills
- Strong customer service skills
- Experience in a medical or legal environment, or a medical or legal background
- Enrolled in or completion of the Chartered Insurance Professional (CIP) designation
- Ability to investigate and evaluate insurance claims
- Ability to maintain accurate claim records and prioritize tasks
Allstate Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Allstate and has not been reviewed or approved by Allstate.
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Retirement Support — Retirement offerings include a 401(k) with company match and a company-funded pension, providing notable long-term value. These features are described as standout components of the package.
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Leave & Time Off Breadth — Paid time off is described as generous, with vacation and parental leave available. This breadth of leave supports work-life needs for a range of situations.
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Flexible Benefits — Flexible work arrangements include options for in-office, remote, or hybrid work. This flexibility is positioned as a meaningful part of the total rewards experience.
Allstate Insights
What We Do
At Allstate, we're advocates for peace of mind and a good life. And that comes through in everything we do. From building diverse and innovative teams that truly understand our customers' needs, to challenging each other to develop our careers in a meaningful way, and finally to the incredible results we're able to achieve together. See how we’re creating a better future through innovation, advocacy, and empowering people and communities
