ABOUT UNILEVER:
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that strive to improve the lives of our consumers and the communities around us every day. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best.
At HUL, we believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, caste, disability or marital status can bring their purpose to life. So apply to us, to unleash your curiosity, challenge ideas and disrupt processes; use your energy to make the world a better place. As you work to make a real impact on the business and the world, we’ll work to help you become a better you!
Job Purpose
The Key Account Executive (eCommerce) is responsible for driving business growth across online marketplace accounts by managing day-to-day customer operations, executing promotional plans, tracking sales performance, and ensuring excellent customer partnerships.
The role works closely with internal cross-functional teams and external eCommerce partners to deliver sales, market share, and profitability objectives
Key Responsibilities
Account Management
• Manage day-to-day operations of assigned eCommerce accounts.
• Build and maintain strong relationships with marketplace partners.
• Support Joint Business Planning (JBP) and customer growth initiatives.
• Coordinate account reviews and business performance discussions. Sales & Business Growth
• Deliver monthly, quarterly, and annual sales targets.
• Drive assortment expansion, product availability, and online visibility.
• Identify growth opportunities through category and customer insights
. • Support new product launches and promotional activations.
Promotions & Marketing Execution
• Execute promotional calendars across marketplace platforms
. • Coordinate banner placements, brand stores, and visibility activities.
• Work with marketing teams to ensure effective campaign deployment.
• Track campaign ROI and recommend optimization opportunities.
Data & Performance Analytics
• Analyze sales, traffic, conversion, and market share performance.
• Prepare regular business reviews and sales reports.
• Monitor key KPIs including GMV, NSV, ROAS, inventory availability, and profitability.
• Generate actionable insights to drive growth. Operations & Supply Chain Collaboration
• Partner with supply chain and customer service teams to ensure stock availability.
Unilever Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unilever and has not been reviewed or approved by Unilever.
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Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical, dental, vision, life insurance, and occupational health support alongside a 24/7 employee assistance program. Wellbeing offerings such as health checks, resilience tools, and counseling support the perceived depth of health-related benefits.
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Retirement Support — Retirement support includes a 401(k) match that reaches up to 5% of base salary, strengthening the overall value of the package. Share and savings options are also referenced as part of longer-term financial support beyond salary.
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Flexible Benefits — Benefits customization is enabled through tools such as a “My Reward” system and a “Benefits Envelope” that allows employees to personalize selections. Flexible working approaches are also associated with improved overall satisfaction, reinforcing perceived choice and adaptability in the total rewards offering.
Unilever Insights
What We Do
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica. Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.
